Burleson Hotels

"Evert high okay "

"We did not add breakfast, we also didn’t use the hot tub"

"A very nice hotel. We will be back."

"Found a small but noticeable amount of mold in the bathroom. Return/cancellation policy was not followed. When I attempted to get help on the cancellation, was told the room could not be cancelled which is not what the cancellation policy stated. The cancellation policy was very clear that even after check in, the room could be cancelled and refund would be up to the hotel. Of course a refund was not issued, but the hotel did not check me out of the room even though I gave the keys back to the front desk. The hotel also charged me $13 after the booking when the room was not used and early check out should’ve been processed."

"The plug in the bathroom sink did not work, and it was stuck in the down position so we were unable to use the sink. Some of the towels in the bathroom were ragged, and the duvet cover had a fairly large stain with what looked like black ink. The staff were as helpful as they were able to be considering we discovered the problem with the sink around 11pm. There was no maintenance staff to fix it at that time, and they offered to allow us to move, but due to the late hour, we declined. They stated that they would discuss a discount with the manager who would be back in the morning. When we went to check out the next morning, the manager was not on premises at 930 am, and the morning clerk could only authorize a small discount on the room. They were helpful, but having a manager present would have been much better. I expected much more from a Radisson Hotel"

"Good"

"Had a little trouble with house keeping and front desk. But other than that everything was great"

"Basic room with good bed. No breakfast; only coffee. Ok for the price"

"The rooms were clean, staff was very friendly and gave good useful information. The breakfast was fantastic! Although I did not get into the pool it looked very clean and well kept."