Frankford Hotel Guide - Hotels with Pool in Frankford, Quinte West

"Breakfast buffet was lovely. Only complaint is the ‘pull out couch’ was beyond hard. Only children could sleep on it "

"Fair"

"What a great place! Loved the experience!"

"Nothing I didn’t like"

"I was really impressed with the Front desk staff, going above and beyond when I had an issue,. One concern, and it was specific to us, I hope. There was a cleaning gentleman who spent an odd amount of time staring at my friend's daughter in her bikini and pointing his camera at her. He repeatedly cleaned the same section of railing for almost 25 minutes. I commented to the front desk, and they said it would be investigated."

"Likes-Proximity to Retail Therapy -walking distance to eating and entertainment -ample parking -pool and hot tub facilities with seating was welcomed -spacious, comfortable room with all the amenities -morning staff, including front desk and breakfast staff -breakfast buffet was fantastic, providing an assortment for all -hallways, decor and general design was pleasant Dislikes-we raised a concern as to the attention to detail on cleanliness in our room ( floor and windows) we were advised to place Make up Room sign on door and our issues would be looked after. -minimal work on windows, film was just smeared around -floor may have been swept but not washed -bed not made, soiled towels left and coffee table not wiped -mattress was well-used with an obvious dip on right sleeping side"

"Could use b update "

"Pro’s - The room we stayed in was clean and bug free. There was lots of parking. The property backed on to the water. The staff (we only saw 2 workers) were moderately friendly. Con’s - property and rooms were very dated and not well maintained. A few things were broken (TV remote and juice machine). The first room we were shown had bugs in the window, both inside and in between the glass and the fireplace was not functioning. Breakfast was acceptable but not great. The building and property were not well maintained. There was no path down to the lake, it was uneven ground and grass with an abandoned “cottage” near the water. There were 3 levels, upper, ground and lower (below ground), think “back split”. The lower level felt like you were staying in someone’s basement. The phone for the room was unplugged, wrapped up and placed in a drawer. The building and grounds were not warm and inviting, they felt more institutional and cold. We stayed in a Best Western in Huntsville, with the same type of room, for almost the exact same price and the Best Western was so much better. We would not return here again."