Rating Details:
The property manager was adequately helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The house is in a great location—big, spacious, and comfortably slept all 10 of my guests. But just a heads-up: the room with the twin bunks is only usable for kids. Adults can barely squeeze in between the wall and the bed. It would make way more sense if the bunks were turned the other way.We had a really frustrating issue during our stay—the fire alarms randomly went off in the middle of the day. No smoke, no reason, just full-blown beeping. I called the management company, and the woman I spoke with acted like this happens all the time. She did send someone out with a ladder and a bunch of batteries, but in the meantime, we had to wait outside with our small child who couldn’t handle the noise.My other big complaint: almost no toiletries or cleaning supplies. I know to bring my own, but we were given about one inch of dish soap, one dishwasher pod, and two hand soaps for the entire house. Normally fine, but if you’re going to charge $300+ for cleaning and also expect guests to wash, dry, and put away dishes, at least provide basic cleaning supplies.Worst part? The bed sheets. When you arrive, there are two giant laundry bags filled with individually saran-wrapped sheets. You have to figure out which sheets go where, strip the already-made beds, and remake them yourself. Super annoying after a day of travel. Even worse—on checkout, you remove your sheets and leave the comforter. It really made me wonder if those even get washed between guests.The house itself is nice, but the management company is just plain stingy and overly rule-heavy. I’ve stayed in dozens of vacation rentals and never had to unmake and remake beds on arrival. I wouldn’t rent from this company again.