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"Excellent for skiing and very clean. However, I’m not a fan of the smug remarks made by one of their staff."

"everything perfect only one thing if i can mention is that there is no enough coffe in the room - 2 coffees and 2 deca not really nice . and small milk / or powder option not available . "

"Excellent location, right in front of the lake. The room was very comfortable and the hotel felt well maintained. Overall, we had a great stay. A couple of small points, however. Considering this is a four-star hotel and that there is a €14 per night fee for dogs, I expected a bit more attention to pets. The only item provided was a simple aluminum water bowl, which we had to request at reception. In other places we have stayed, hotels sometimes offer small extras such as a dog bed or treats, even without charging an additional fee. The breakfast also did not feel quite worth the €22 per guest."

"The top floor for breakfast is the best part and the views are amazing but our room was extremely expensive for what it was, the bathroom was super super small, the beds were not even twin beds. If you want toiletries you have to ask them in reception which sometimes you don’t know what you need until afterwards… "

"Fantastic location within a park on the shore of the Annecy lake. The view form the room is amazing"

"Room had a balcony with evening sun and view of mountains. Staff helpful in bus route information. Good pool ."

"Cons: Rooms and beds are very small. Pricey for the size. Showers need refurb but are OK. Pros: Very nice staff. Great sitting/lounge area. Right in the downtown area for dining and shops. "

"Clean room although the duvet looked like it had been through a crushing machine or left in washing machine for a week. Due to the wrinkles but was clean."

"Great area with excellent amenities - spa was lovely!"