Friars Walk Newport

The room was very disappointing, the sheets were clean but the bathroom hadn’t been cleaned properly and the toilet seat was still dirty. The property itself was in disrepair and needed a full facelift. The main issue was how we were told the room was not longer available due to overbooking (Metallica concert) and then being emailed to say we had got a room followed by a phone call to say we hadn’t. We turned up not knowing whether we had or not (there were multiple other customers there doing the same thing) but we got told we had one of the staff’s rooms instead of our original booking. Not sure if this contributed to the poor cleanliness but either way we would not recommend. Only good point was the location to the stadium.

Booked a 3 bed room for an overnight stay for a concert in Blackweir Fields. We could park right under the hotel, so a good start. The room was very spacious with air con, tea & coffee facilities and very comfortable beds. Both a shower & a bath in the bathroom. The hotel is ideally located to walk to & from Blackweir Fields, and also to the city centre. We opted for breakfast as well, which was very good, with a full selection for all tastes & diets. Overall a very pleasant stay and we will certainly use this hotel again for any future visits to Cardiff.

The room had fantastic air con. Comfy bed and great location.