6 outdoor pools, pool loungers

Reviews of TUI MAGIC LIFE Fuerteventura - All Inclusive

4 out of 5
TUI MAGIC LIFE Fuerteventura - All Inclusive
Avda. de los Pueblos 1, Urb. Butihondo, Pajara

Reviews

8.4

Very good

Rating 10 - Excellent. 50 out of 106 reviews" "
Rating 8 - Good. 33 out of 106 reviews" "
Rating 6 - Okay. 15 out of 106 reviews" "
Rating 4 - Poor. 7 out of 106 reviews" "
Rating 2 - Terrible. 1 out of 106 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great access to a beach with a lovely flat beach walk. gardens kept beautifully. Great coffee at the bar. great variety of food. great staff. fabulous shows and entertainment only downside . new bed was needed as sagged
Stayed 3 nights in Feb 2024
Response from TUI MAGIC LIFE FUERTEVENTURA on 6 Mar 2024
Dear Maria, thank you very much for your review. We are happy to know that you enjoyed your holiday here by us. We hope to welcome you back soon. Best regards

8/10 Good

Fabio, Lynnfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it has been a pleasant experience with our family. Clean and staff very friendly. Food in the average, no bad no good. Avoid the special dinner (San Valentin): decent food but doesn't worth the expensive price. Location very close by Jandia beach which is wonderful. Cons: laundry was not working the whole week and nobody informed us prior and durong the stay. We usually use it becose we dont like to take with us huge baggage. Beds not super comfortable: basically they were 2 open sofa fur us and the 2 kids.
Stayed 7 nights in Feb 2024
Response from TUI MAGIC LIFE FUERTEVENTURA on 17 Feb 2024
Dear Fabio,We really appreciate your feedback and are pleased to hear that you generally enjoyed your stay at our hotel with your family! Glad that you found our facilities clean and that our staff was kind to you.Sorry to hear that the dining experience during the special Valentine's Day dinner did not meet your expectations in relation to its price. We take your feedback into consideration to improve on that aspect and to ensure that we offer excellent value for money in all our culinary offerings.Regarding the laundry, we sincerely apologise for the inconvenience you experienced. We are investigating the issue to ensure it does not happen again in the future and to implement measures to ensure clear communication with our guests in the event of technical issues.Comfortable beds are important for a good night's sleep and we are sorry to hear that they were not satisfactory in your case. We take note of your observation and will work to improve this aspect for future stays.Your comments are greatly appreciated and we hope to have the opportunity to welcome you back and provide you with an even better experience on your next visit.Best regards from the entire team of

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Resort is huge, with lots of different areas, all really clean and well maintained. Staff are super friendly and helpful, and the entertainment crew genuinely seem to be having fun with what they do. I was really happy with the variety of activities on offer every single day, and this was during the quieter months! The food exceeded my expectations, again the variety for every meal was vast - pretty much anything you’d fancy was available. Everything runs like a well oiled machine, making for a very relaxed easy holiday. Looking forward to booking a Magic Life hotel again with friends and family! One small improvement - we think you should have pictures of the resident cats in reception with their names and descriptions 😻
Stayed 5 nights in Jan 2024
Response from TUI MAGIC LIFE FUERTEVENTURA on 27 Jan 2024
Dear Sean,We were thrilled to receive your feedback on your experience at our hotel. Your top 5-star rating is sincerely appreciated and we are delighted to hear that your stay was so pleasant.It is gratifying to know that you appreciated the spaciousness and cleanliness of our facilities, as well as our staff's efforts to provide friendly and helpful service. We are glad that you enjoyed the variety of daily activities, even during the quieter months, and that the gastronomic offerings exceeded your expectations.Your comparison of our operation to a "well-oiled machine" fills us with pride, as we work hard to ensure that every detail is taken care of and that your holiday is as relaxing as possible.We appreciate your suggestion about the photos of the resident cats at reception. Every piece of feedback from our guests is taken on board and we will consider your suggestion for future improvements.Thank you again for choosing us and for taking the time to share your experience!Sunny greetings!

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy hols!!
Spent 9 days here with my family and enjoyed it very much. Great value, food is fantastic with a huge selection either at the buffet or the restaurants. The staff are all very nice and helpful. What a fab place will be returning
Stayed 9 nights in Jan 2024
Response from TUI MAGIC LIFE FUERTEVENTURA on 19 Jan 2024
Dear Jason, we are delighted to hear that we have fully met your expectations. Thank you very much for sharing your experience at our Club with other travellers. Knowing that you have left so happy and with good experiences helps us to know that we are on the right track and that we must continue to maintain a high number of satisfied customers. We really look forward to welcoming you back to our Club.

2/10 Terrible

Kristina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from TUI MAGIC LIFE FUERTEVENTURA on 16 Jan 2024
Dear Kristina, we would like to thank you for rating your recent stay with us. We regret that we did not meet your expectations. We are sorry that we could not be in direct contact with you to resolve your negative points while you were at our Club. We hope to have another opportunity to show you that we have improved.

6/10 Okay

NEIL

Liked: Cleanliness
Disliked: Room comfort
Stayed 4 nights in Jan 2024
Response from Your TUI MAGIC LIFE FUERTEVENTURA team on 9 Jan 2024
Dear Neil,thank you very much for grading us. It would be a pleasure to know which aspects from your recent stay we should improve to offer a better experience.Feel free to contact us.Kind regards,

10/10 Excellent

Seamus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed twice, both times were excellent
Been twice now, loved it both times. This time there were some small ants that were in our room when we got there and kept returning. The heated pool also has a lot of small tiles that have come off. Those were the only negatives. The staff are fantastic, every single one. Hard-working, friendly, and helpful. The food is great, but I'd also love to have a bit more Spanish food each day. But the quality and variety is so good, this isn't really an issue. The setting is really perfect. Beautiful, relaxing, with a great beach that's really good for swimming in crystal clear water.
Stayed 5 nights in Dec 2023
Response from TUI MAGIC LIFE FUERTEVENTURA on 19 Jan 2024
Dear Seamus, thank you for trusting our Club again and for giving us such a good rating. We have taken note of your negative comment and we assure you that we are already working on it in order to solve it as soon as possible. We are sorry to hear that you had these little ants in your room, but with our warm, tropical climate they are quick to appear anywhere. We hope this is not a reason not to return. We look forward to giving you a warm welcome.

8/10 Good

Tomáš

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Hotel area is nice, clean and well maintained. Also stuff is friendly, number of choices in main restaurant was huge and awesome, everything was really tasty. We had family room, regarding equipment was everythin ok and fine, budlt we had room in Block 22 in 0 floor, and it wasn't udeal. In the room were at evening everytime insect and bugs (hooles in the wall under the bed) - we just received spray even we asked few times for change of the room, the pressure of water was weak - this was solved by maintenance and also bed matrasses were already "ready to change". In general i can recommend it, but ideally in different building.
Stayed 5 nights in Dec 2023
Response from Your TUI MAGIC LIFE FUERTEVENTURA team on 9 Jan 2024
Dear Tomás,thank you very much for your feedback. We take in account your comments to provide a better service in a near future.We will be delighted to welcoming you again. Kind regards

10/10 Excellent

Daniela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is amazing, good food, staffs are very kind, activities available all day, no time to get bored specially with kids. Very good for families.
Stayed 7 nights in Dec 2023
Response from TUI MAGIC LIFE FUERTEVENTURA on 19 Jan 2024
Dear Daniela, we are delighted to hear that you enjoyed your stay with us and that we met your expectations. Thank you for sharing it with the rest of the travellers. We would like to thank our team for their great effort to meet our service and make your holiday at our Club unforgettable. We hope to see you very soon with us and give you a warm welcome.

6/10 Okay

julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property itself is lovely, well laid out with loads of areas to sit and enjoy the greenery or views across the sea. All staff apart from the check in/check out desk are so friendly and work so hard to provide an excellent service..check in desk don’t have time to even say good morning, did you enjoy your stay! V rude. We paid extra for a lodge, wasn’t worth the extra money as sun beds basic with no cushions, whole adult area is in the most windy part of the resort (to a point that it’s like being in a wind tunnel with no let up) no separate restaurant, rooms ok but need an update, pools so v cold even the spa pool (very bubbly but freezing cold) this area is also next to the big resort next door who play dance music morning noon and night which travels a cross to the lodge area.. food was what I expected, mass produced low quality, lots of choice but all bland and Luke warm…breakfast was however great…again all staff work hard clearing the tables do their upmost to provide a great service. The hotel is in the middle of nowhere and the 1 hour drive from the airport couldn’t be justified as there is nothing magic about it…can understand if you have teens why you would visit as loads of sports on offer with excellent instruction, adults and younger families can’t see the attraction.
Stayed 3 nights in Nov 2023
Response from TUI MAGIC LIFE FUERTEVENTURA team on 10 Nov 2023
Dear Julie,Thank you very much for sharing your opinion with us.We are sorry that your expectations were not met and we are glad that the service provided by our team was professional and friendly.Thank you

8/10 Good

Ken

Stayed 7 nights in Oct 2023
Response from Your TUI MAGIC LIFE FUERTEVENTURA team on 7 Nov 2023
Dear Ken, thank you very much for sharing your comments. We are glad to know you have enjoyed your stay with us.Look forward to welcoming you very soon again!Kind regards,

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in May 2023
Response from TUI MAGIC LIFE FUERTEVENTURA team on 13 Nov 2023
Thank you very much.Look forward to welcoming you again.Kind regards,

8/10 Good

Brendon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with a number of activities, the only problem is the isolated location.
Stayed 6 nights in Apr 2023

10/10 Excellent

michal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for families
Stayed 7 nights in Feb 2023

8/10 Good

Carol

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Amazing beach Very clean Fantastic sports facilities
Stayed 5 nights in Oct 2022

6/10 Okay

Rickesh

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 6 nights in Sep 2022

8/10 Good

Jannine Candis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property grunds were well maintained, but the standard.of furniture in the rooms was a little disappointing. Torn upholstery and bed linen etc. The hotel was great otherwise and the staff were so kind and helpful. Another disappointing factor was the fact that the baggage help do not start working until 8am. With an early flight and two small children, this was less than ideal. Overall, I would return to this resort. Very family friendly.
Stayed 7 nights in Jul 2022
Response from TUI MAGIC LIFE Team on 9 Aug 2022
Dear Mrs. Candis Thank you very much for sharing your experience with us. We have taken note of your comments and we will do our best to improve our service to offer the best experience. Thank you very much.

10/10 Excellent

Tania

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids loved it. Felt so at ease and safe with kids in clubs.
Stayed 7 nights in Feb 2022

10/10 Excellent

Csaba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 7 nights in Jan 2022

8/10 Good

Ronny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and excellent service. Definitely recommended. Excellent food choices
Stayed 3 nights in Dec 2021
Response from TUI MAGIC LIFE Team on 6 Jan 2022
Dear Ronny, thank you very much for your kind feedback. We hope to see you again.

6/10 Okay

Verified traveller

Travelled with family
Good, could be great
Well designed resort which could be great with more attention to cleanliness and better buffet op to. Access to the beach is good and it's close to Morro Jable for shops and sights
Stayed 5 nights in Oct 2021
Response from TUI MAGIC LIFE Fuerteventura Team on 2 Nov 2021
Dear Anonymous, First of all, we would like to thank you for choosing TUI MAGIC LIFE for your stay in Fuerteventura and for sharing your opinion with us and other members of Expedia. We are delighted to hear that you have enjoyed your stay but we will take note about your suggestions concerning the issues with cleanliness and main restaurant. Your suggestions are very important to us and we will make any effort to continue to take them into account when improving our quality and service. Thank you again for sharing your valuable observations. Kinds Regards, Your TUI MAGIC LIFE Fuerteventura Team

4/10 Poor

Mike

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Poor service. Poor covid controls
Huge queue at check in. Many staff not helping. Manager not interested in improving service despite complaints. Simply said "thank you for your feedback" Buffet still in full operation despite the website stating that it had been replaced with a full service offer. We booked this hotel due to their written commitment to cleanliness. But they repeatedly break their own standards. Complaints online unanswered.
Stayed 10 nights in Dec 2020
Response from TUI MAGIC LIFE Fuerteventura on 18 Jan 2021
Dear Mike, we would like to thank you for sharing your comments with other travelers. We highly value our guests’ comments in order to constantly monitor and improve the level of service we strive to offer. We appreciate all your comments and take well note of them. We wish you all the best. Kind regards,

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic - great food, good vibe, plenty of activities included for all age groups. Will return
Stayed 10 nights in Dec 2020
Response from TUI MAGIC LIFE Fuerteventura on 18 Jan 2021
Dear Hannah, We appreciate very much your great comments and are happy to know you enjoyed your stay with us. We wish you all the best. Kind regrads,

8/10 Good

Verified traveller

Stayed 7 nights in Jun 2019
Response from TUI MAGIC LIFE Fuerteventura Team on 23 Jun 2019
Thank you very much for your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2019
Response from TUI MAGIC LIFE Fuerteventura management on 5 Jun 2019
Thank you very much for your kind feedback.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of german speaking tourists and staff. All speak german, but kids. Overall, very nice place for holidays
Stayed 7 nights in May 2019
Response from TUI MAGIC LIFE on 19 May 2019
Thank you for your feedback.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely relaxing holiday, food was good, staff are wonderful, room large and quiet, everywhere spotlessly clean. The "local" spirits were poor quality- I asked for Gin & Tonic and expected local gin (Larios), it is not Gordons but is good and is cheap enough but unfortunately the gin was undrinkable- fire water. I tried cocktails and they were sickly sweet so stuck to wine with dinner!
Stayed 10 nights in Mar 2019
Response from TUI MAGIC LIFE on 10 Apr 2019
Dear Guest, Thank you much for sharing your experience with us. We take note of your comments. Feedback of our Guest is very important for us because it helps us to improve our quality standards. Kind regards,

10/10 Excellent

Torben

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 7 nights in Apr 2024
Response from TUI MAGIC LIFE FUERTEVENTURA on 27 Apr 2024
Dear Torbenthank you for your amazing review.We hope to have you back soon.Best regards

6/10 Okay

Sascha

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Scheinbar passt die Beschreibung von Expedia nicht. Schimmel im Bad, Ameisen auf der Waschtischablage. Einzelbetten waren vergammelte und uralte Schlafcouches. Doppelbetten waren 2 Einzelbetten auf Rollen.
Stayed 8 nights in Mar 2024
Response from TUI MAGIC LIFE FUERTEVENTURA on 2 Apr 2024
Lieber Sascha, wir möchten Ihnen dafür danken, dass Sie Ihre Meinung mit den anderen Lesern geteilt haben. Wir haben Ihren Kommentar zur Kenntnis genommen und es tut uns leid, dass er nicht Ihren Erwartungen entsprach. Wir würden Ihnen gerne eines Tages zeigen, dass wir uns verbessert haben.

6/10 Okay

Thomas

Stayed 11 nights in Mar 2024
Response from TUI MAGIC LIFE FUERTEVENTURA on 16 Apr 2024
Dear Thomas,we would like to thank you for taking a few minutes of your valuable time to rate your recent stay at our Club. We look forward to seeing you soon.

4/10 Poor

Dietmar

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Personal sehr freundlich, Essen Auswahl große aber sehr schlecht Qualität. Wir lagen 2 Tage mit Magenproblemen und Durchfall im Bett. Sauberkeit im Restaurant sehr schlecht, keine vernünftige Lüftung im Restaurant nach dem Essen hat die Wäsche sehr stark nach Essen gerochen. Erste und letzte mal dort.
Stayed 6 nights in Mar 2024
Response from TUI MAGIC LIFE FUERTEVENTURA on 18 Mar 2024
Lieber Dietmar, vielen Dank, dass Sie uns Ihre Erfahrungen über Ihren letzten Aufenthalt in unserem Club mitgeteilt haben. Es tut uns sehr leid für Ihr Feedback, wir haben Ihren Kommentar zur Kenntnis genommen und arbeiten bereits daran, ihn zu verbessern.

6/10 Okay

Humberto

Liked: Staff & service
El personal muy correcto, las habitaciones están bien,pero las puertas suenan mucho. La comida muy poco variada.
Stayed 2 nights in Mar 2024
Response from TUI MAGIC LIFE FUERTEVENTURA on 6 Mar 2024
Estimado Humberto, muchas gracias por su comentario. Estaremos encantados de volver a recibirle pronto en nuestro club.Un cordial saludo

8/10 Good

Christoph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne große Zimmer, sehr nettes Personal, Geräte im Gym leider etwas in die Jahre gekommen
Stayed 7 nights in Feb 2024
Response from TUI MAGIC LIFE FUERTEVENTURA on 1 Mar 2024
Lieber Christoph, vielen Dank, dass Sie Ihre Bewertung mit anderen Reisenden teilen. Wir möchten unserem Team für ihre großen Bemühungen danken, einen guten Service zu bieten. Wir arbeiten bereits an der Verbesserung unseres Gym. Wir hoffen, Sie bald bei uns begrüßen zu dürfen.

8/10 Good

Silke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Your TUI MAGIC LIFE FUERTEVENTURA team on 12 Feb 2024
Dear Silke,thank you very much for your review.We look forward to welcoming you back very soon

10/10 Excellent

Maximilian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten ein traumhaftes Zimmer im private lodge Bereich. Sehr ruhig, eigener Pool, eigene Bar! Das Personal war immer sehr freundlich! Sehr sauberes und schön angelegtes Gelände!
Stayed 5 nights in Feb 2024
Response from TUI MAGIC LIFE FUERTEVENTURA on 10 Feb 2024
Sehr geehrter Maximilian,Wir sind sehr erfreut, deine netten Worte über deine Erfahrung in unserem Hotel zu lesen! Es freut uns sehr, dass dir dein Aufenthalt in unserem Private Lodge gefallen hat, wo Ruhe mit Annehmlichkeiten wie unserem exklusiven Pool und der Bar kombiniert wird. Unser Team ist bestrebt, einen freundlichen und aufmerksamen Service zu bieten, und es ist erfreulich zu wissen, dass wir dies bei dir erreicht haben. Unser ganzer Stolz ist es, unsere Gärten makellos und schön zu halten, damit unsere Gäste eine herrliche Umgebung genießen können. Wir freuen uns sehr über deine Top-Bewertung und darauf, dich in Zukunft wieder bei uns begrüßen zu dürfen - danke, dass du dich für uns entschieden hast und deine Erfahrungen mit uns teilst! Sonnige Grüße von deiner

8/10 Good

Alexander

Stayed 7 nights in Dec 2023
Response from TUI MAGIC LIFE FUERTEVENTURA on 26 Jan 2024
Dear Alexander, we are delighted with your great review of your recent stay at our Club. This is very important to us as we strive to maintain a high number of satisfied guests. We look forward to having you with us again very soon and hope to have you back for another wonderful holiday.

10/10 Excellent

IHOR

Stayed 9 nights in Dec 2023
Response from TUI MAGIC LIFE FUERTEVENTURA on 16 Jan 2024
Dear IHOR, we would like to thank you for your rating, it is very important to us. We hope you left with good memories of your stay at our Club and that we will see you again very soon.

8/10 Good

Olof

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023
Response from TUI MAGIC LIFE FUERTEVENTURA on 19 Jan 2024
Dear Olof, thank you for sharing your recent stay at our Club with Expedia travellers. It is very helpful for us to know what experience our guests had so that we can continue on the right track. We hope to have the opportunity to greet you personally very soon at our Club.

8/10 Good

Jérôme Robert

Stayed 9 nights in Nov 2023
Response from TUI MAGIC LIFE FUERTEVENTURA team on 8 Dec 2023
Thank you very much for your review.We look forward to welcoming you again.

10/10 Excellent

Lars

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Der Club scheint riesig und weitläufig, sehr ruhig am Rand von Esquinzo gelegen. Er bietet wirklich alles, was das Urlauberherz begehrt. Ob für Aktivsuchende, Familien mit Kleinkinder/ Kinder wie für Ruhesuchende. Ausflugsmöglichkeiten gibt es dank direkter Schnellstraßenanbindung on mass. Der Strand ist naturbelassen. Es gibt jedoch dutzende schönere Strände ein paar Autominuten entfernt. Essen und trinken kann man quasi rund um die Uhr. Das Hauptrestaurant hat schon ein wenig Stadioncharakter, hat aber eine wahnsinnige Auswahl an leckeren Speisen, egal zu welcher Zeit. Empfehlung hier zu nächtigen ist definitiv gegeben.
Stayed 7 nights in Nov 2023
Response from TUI MAGIC LIFE FUERTEVENTURA team on 21 Nov 2023
Lieber Lars,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung mitzuteilen. Wir sind froh, dass Sie Ihren Aufenthalt in unserem Hotel genossen haben.Mit freundlichen Grüssen

8/10 Good

Marta

Travelled with family
Liked: Amenities
Buena estancia
Stayed 2 nights in Oct 2023
Response from el equipo de TUI MAGIC LIFE FUERTEVENTURA on 7 Nov 2023
Estimada Marta,le agradecemos su valoración y nos encantaría volver a recibirles de nuevo.Reciba un cordial saludo,

8/10 Good

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war eine schöne Zeit. Das Hotel hat viel zu bieten. Grosse Auswahl an verschiedenem leckerem Essen. Leider wie schon viele bemängelt ist es immer sehr laut beim Essen.
Stayed 8 nights in Oct 2023
Response from TUI MAGIC LIFE FUERTEVENTURA team on 8 Nov 2023
Lieber Andrea,vielen Dank für Ihre nette Kommentar. Wir freuen uns sehr dass Sie Ihre Aufenthalt bei uns genossen haben.Viele Grüsse

10/10 Excellent

NESTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from el equipo de TUI MAGIC LIFE FUERTEVENTURA on 7 Nov 2023
Hola Nestor,muchas gracias por su valoración. Nos alegramos que haya disfrutado de su estancia y esperamos volver a recibirle de nuevo muy pronto.Un cordial saludo

6/10 Okay

Tanja

Liked: Cleanliness, staff & service
Stayed 14 nights in Aug 2023
Response from TUI MAGIC LIFE FUERTEVENTURA team on 13 Oct 2023
Thank you for your review. We care very sorry to know we have not reached your expectations.Looking forward to welcoming you again very soon.Kind regards,

6/10 Okay

Elisa

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Unser Aufenthalt war in Ordnung, wir würden jedoch nicht wiederkommen. Dinge, die uns gefallen haben: - saubere Zimmer und Anlage. - freundliches und sehr bemühtes Personal - transparentes Animationsprogramm und nette Animateure. - zusätzliche Angebot diverser Aktivitäten (gegen Aufpreis natürlich): Surfen, Tauchen, etc. Dinge, die uns nicht gefallen haben: - der Pool hat viele Fliesen verloren. Das sah nicht nur unschön aus, sondern stellte auch eine Gefahr für Verletzungen dar. - das Hauptrestaurant fühlte sich wie eine große Kantine an. Wenig Abwechslung, nach 2 Wochen hatte man wirklich genug von dem Essen. Zudem musste man sich abends teilweise anstellen, um überhaupt noch ins Restaurant zu kommen, weil es so überfüllt war. - die Spezialrestaurants waren super enttäuschend - die italienische Spezialität war Spaghetti mit Tomatensoße, die es auch im Hauptrestaurant gab. Der einzige Unterschied war die Dekoration mit Petersilie. Die erste Woche haben wir alle getestet und es in dann in der zweiten Woche ganz gelassen. - die Cocktails bestanden aus einer Aneinanderreihung billiger Säfte und billigem Alkohol. - das Personal hat nichts gegen das Reservieren der Liegen unternommen, sodass man ab 7:30 kaum noch die Chance auf eine Liege hatte. Die meisten haben gefühlt um 6 reserviert und sich dann bis 11 oder 12 nicht blicken lassen. - generell fühlte sich der Aufenthalt sehr nach einer Massenabfertigung an - total schade. - Anlage in die Jahre gekommen.
Response from TUI MAGIC LIFE Team on 7 Aug 2023
Liebe Elisa,Vielen Dank, dass Sie Ihre Erfahrungen mit uns teilen. Wir schätzen Ihre aufrichtige Meinung und werden an den genannten Punkten arbeiten, um allen unseren Gästen einen qualitativ hochwertigen Service und hervorragende Leistungen zu bieten.Wir freuen uns darauf, Sie bald wieder begrüßen zu dürfen.

10/10 Excellent

Jorge Julián

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2023
Response from El equipo de TUI MAGIC LIFE on 7 Aug 2023
Estimado Jorge,muchas gracias por tan excelente opinión. Esperamos volver a saludarle de nuevo muy pronto.Reciba un cordial saludo.

10/10 Excellent

julio Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles perfekt und wunderschöne 🙏🌞
Stayed 7 nights in Mar 2023
Response from TUI MAGIC LIFE FUERTEVENTURA team on 13 Nov 2023
Vielen Dank Julio Fernando.Wir werden uns sehr freuen nochmals bei uns begrüssen zu dürfen.Viele Grüsse,

10/10 Excellent

Kathrin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2023
Response from TUI MAGIC LIFE Fuerteventura Team on 21 Mar 2023
Dear Kathrin,Thank you for sharing your high valuation. We are delighted to know that you have enjoyed your stay at TUI MAGIC LIFE Fuerteventura and that our facilities and services have reached your expectations.We sincerely appreciate your excellent valuation and we are really looking forward to your next stay for having a new opportunity to make your holiday unforgettable.Best regards,Your TUI MAGIC LIFE Fuerteventura Team

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Es war ein toller Aufenthalt, an dem es nichts auszusetzen gam.
Stayed 4 nights in Mar 2023