Exterior

Reviews of Miyako Hotel Hakata

4.5 out of 5
Miyako Hotel Hakata
2-1-1 Hakataeki-higashi Hakata-ku, Fukuoka, Fukuoka

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1272 out of 1569 reviews" "
Rating 8 - Good. 213 out of 1569 reviews" "
Rating 6 - Okay. 55 out of 1569 reviews" "
Rating 4 - Poor. 17 out of 1569 reviews" "
Rating 2 - Terrible. 12 out of 1569 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve stayed in Japan. Wouldn’t second guess myself and I’d book again.
Stayed 4 nights in May 2024

10/10 Excellent

Xinming

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy accessibility to metro and JR station. Room is modern and comfortable. There is onsen and rooftop pool though I would have very much preferred a gym than the pool.
Stayed 2 nights in May 2024

10/10 Excellent

Boon Aun

Travelled with family
Liked: Amenities
Good location, good room size, well kept, clean, modern, good spa
Stayed 2 nights in May 2024
Response from Guest Room Manager on 19 May 2024
Thank you very much for staying at Miyako Hotel Hakata and your compliments on the review. We are grateful for the compliment of our staff.If you have another opportunity, please visit us again. We would appreciate it.Thank you very much from the bottom of our hearts.

8/10 Good

John, Pleasantville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Guest Room Manager on 19 May 2024
Thank you very much for choosing to stay at Miyako Hotel Hakata.We will continue to work hard to improve our services so that we can be the hotel of choice for all of you, so please stay with us again when you come to Fukuoka.

10/10 Excellent

Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Hotel! We loved staying here! The room was massive and the shower and bathroom were beautiful. The pool area was so nice to relax at. The hotel is very stunning to see from the streetside as well. Highly recommend! Location is also great, directly out from the Shinkansen station in Fukuoka- making it easily walkable even with tons of bags! We did have to take taxis to different areas of the city we wanted to see, but it was worth it to be walking distance to the train
Stayed 2 nights in Apr 2024
Response from Guest Room Manager on 19 May 2024
Thank you for choosing Miyako Hotel Hakata from among the many hotels in Fukuoka.The hotel is conveniently located just a 3-minute walk from Chikushi Exit of Hakata Station. Even on rainy days, it is possible to get around without getting wet because our hotel is directly connected to the underground.We will continue in our efforts to provide our guests a pleasant journey and memorable experiences. We hope you will choose our hotel again upon your next trip to Fukuoka, and look forward to welcoming you back.

8/10 Good

Wei

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a lovely stay at Miyako, as a culmination of our week long holiday in Kyushu. Location wise, the hotel is unbeatable - it is not only next to Hakata Station but directly connected by the underground pedestrian network to the subway. The hotel is new, which means clean facilities. I enjoyed the urban sento which is located on the top floor of the hotel - and there is even an outdoor pool. If there was something that I would quibble with, it's that breakfast isn't included and it's fairly pricey if you choose to eat at the restaurant. However there are some good breakfast location choices nearby.
Stayed 3 nights in May 2024
Response from Guest Room Manager on 19 May 2024
るよう、努めて参ります。またのお越しをお待ちしております。Thank you for choosing Miyako Hotel Hakata from among the many hotels in Fukuoka.We appreciate very much that you took time out of your busy day to post such valuable thoughts to us.We appreciate very much that you took time out of your busy day to post such valuable thoughts to us.We will strive to provide a comfortable space and services that make you want to stay with us again. We look forward to welcoming you again.

10/10 Excellent

Ki Young

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Guest Room Manager on 19 May 2024
Thank you for choosing Miyako Hotel Hakata from among the many hotels in Fukuoka.We will continue in our efforts to provide our guests a pleasant journey and memorable experiences. We hope you will choose our hotel again upon your next trip to Fukuoka, and look forward to welcoming you back.

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable. Location is unbeatable. However, just a couple minor things with the room. The carpet looks a bit old and worn. The bed and pillow are not the most comfortable but I am being picky here. Otherwise, had a great stay and would definitely consider coming back here again.
Stayed 3 nights in Apr 2024
Response from Guest Room Manager on 19 May 2024
Thank you for choosing Miyako Hotel Hakata from among the many hotels in Fukuoka.We appreciate very much that you took time out of your busy day to post such valuable thoughts to us.We appreciate very much that you took time out of your busy day to post such valuable thoughts to us.We will strive to provide a comfortable space and services that make you want to stay with us again. We look forward to welcoming you again.

8/10 Good

Shelly

Travelled with family
Liked: Property conditions & facilities
大浴場、very nice customer service
Stayed 4 nights in Apr 2024
Response from Front Manager Miyako Hotel Hakata on 30 Apr 2024
Thank you very much for staying at Miyako Hotel Hakata. All the staff are very happy to receive the high evaluation of your post.At the hot spring facility SPA lucida, all the staff are very happy to read the appearance that you liked.If you have any requests or things that can help you the next time you visit, please feel free to contact the staff at any time. We look forward to seeing you again.

10/10 Excellent

Bibi

Stayed 2 nights in Apr 2024
Response from Guest Room Manager on 19 May 2024
Thank you very much for staying at Miyako Hotel Hakata. Thank you very much for your 5-star review!If you have another opportunity, please visit us again. We would appreciate it.Thank you very much from the bottom of our hearts.

10/10 Excellent

Priscilla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Interconnected to subway underground. On rainy or cold day, don’t even need to go outside to take train or have access to many restaurants and shops.
Stayed 5 nights in Apr 2024
Response from Front Manager on 30 Apr 2024
Thank you for the stay at Miyako Hotel Hakata. We are delighted to see your comment as satisfactory. As our hotel is located at close to Hakata train station, it would be proper base point to travel around Kyushu district or any other cities. We look forward to your staying with us again.

8/10 Good

Laurence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite modern hotel very convenient to Hakata Station and many dining ptions. The hotel lift gave access to the subway station.
Stayed 4 nights in Apr 2024
Response from Front Manager on 30 Apr 2024
Thank you for the stay at Miyako Hotel Hakata. We are delighted to see your value of assessment as satisfactory. If any inquiry during the stay, please get in touch with the staff to support your trip in Japan. We look forward to your staying with us again.

10/10 Excellent

Freddy

Travelled with family
Liked: Cleanliness, amenities
Goid location near train and subway
Stayed 3 nights in Apr 2024
Response from Front Manager on 30 Apr 2024
Thank you for the stay at Miyako Hotel Hakata. We are delighted to see your comment as satisfactory. As our hotel is located at close to Hakata train station, it would be proper base point to travel around Kyushu district or any other cities. We look forward to your staying with us again.

8/10 Good

Chang Hau

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is excellent!
Stayed 3 nights in Apr 2024
Response from Front Manager on 30 Apr 2024
Thank you for the stay at Miyako Hotel Hakata. We are delighted to see your comment as satisfactory. As our hotel is located at close to Hakata train station, it would be proper base point to travel around Kyushu district or any other cities. We look forward to your staying with us again.

10/10 Excellent

Freddy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, near station & malls. Very accommodating staffs & room is spacious.
Stayed 1 night in Apr 2024
Response from Front Manager on 30 Apr 2024
Thank you for the stay at Miyako Hotel Hakata. We are delighted to see your comment as satisfactory. As our hotel is located at close to Hakata train station, it would be proper base point to travel around Kyushu district or any other cities. We look forward to your staying with us again.

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel indeed
Stayed 3 nights in Apr 2024
Response from Front Manager on 15 Apr 2024
Thank you for the stay at Miyako Hotel Hakata. We are delighted to see your comment as satisfactory. As our hotel is located at close to Hakata train station, it would be proper base point to travel around Kyushu district or any other cities. We look forward to your staying with us again.

10/10 Excellent

Lynette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the spacious rooms, underground access to Hakata Station, comfy beds and pillows.
Stayed 2 nights in Apr 2024
Response from Front Manager on 10 Apr 2024
Thank you for the stay at Miyako Hotel Hakata. We are delighted to see your value of assessment as satisfactory. If any inquiry during the stay, please get in touch with the staff to support your trip in Japan. We look forward to your staying with us again.

10/10 Excellent

Siuling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location; next to JR and subway station.
Stayed 2 nights in Apr 2024
Response from Front Manager on 10 Apr 2024
Thank you for the stay at Miyako Hotel Hakata. We are delighted to see your comment as satisfactory. As our hotel is located at close to Hakata train station, it would be proper base point to travel around Kyushu district or any other cities. We look forward to your staying with us again.

10/10 Excellent

Mary Joy

Liked: Cleanliness, amenities
Excellent
Stayed 2 nights in Apr 2024
Response from Front Manager on 10 Apr 2024
Thank you for the stay at Miyako Hotel Hakata. We are honored and grateful to receive your high evaluation concerning the stay. If any assistance we can support your trip, please get in touch with the staff at anytime during the stay. We look forward to your staying with us again.

10/10 Excellent

Yoshiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Apr 2024
Response from Front Manager on 10 Apr 2024
Thank you for the stay at Miyako Hotel Hakata. We are delighted to see your comment as satisfactory. As our hotel is located at close to Hakata train station, it would be proper base point to travel around Kyushu district or any other cities. We look forward to your staying with us again.

10/10 Excellent

Kaori, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from 都ホテル博多 客室支配人 on 10 Apr 2024
この度は、都ホテル博多へのご滞在を賜り、誠に有難うございます。高い評価でのご投稿を賜り、スタッフ一同、大変嬉しく感じております。次回ご来館の際におきましても、ご要望や何かお手伝い出来ます事項等ございましたら、いつでもお気軽にスタッフへお申し付け下さいませ。またのご来館をスタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located right next to hakata station (can even access it on subway floor) which made day trips outside of the city very convenient. Hotel is brand new and clean with very nice staff members. There are a lot of dining and shopping options in the station (has 3 malls connected to it each with a multitude of dining options).
Stayed 4 nights in Mar 2024
Response from Front Manager on 10 Apr 2024
Thank you for the stay at Miyako Hotel Hakata.We appreciate your offering impression and assessment for the stay.If any inquiry or suggestion concerning the stay with us, please get in touch with the staff anytime during the stay.We look forward to your staying with us again.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room, friendly staff, super delicious breakfast.
Stayed 1 night in Mar 2024
Response from Guest Room Manager on 1 Apr 2024
Thank you very much for staying at Miyako Hotel Hakata and your compliments on the review. We are grateful for the compliment of our staff.If you have another opportunity, please visit us again. We would appreciate it.Thank you very much from the bottom of our hearts.

10/10 Excellent

Anne

Travelled with group
Liked: Amenities, property conditions & facilities
An ideal place to stay in Fukuoka.
Stayed 3 nights in Mar 2024
Response from Guest Room Manager on 1 Apr 2024
Thank you for choosing Miyako Hotel Hakata from among the many hotels in Fukuoka.We sincerely appreciate your positive comments.Your comment concerning our staff is also very much appreciated.We will make every effort to improve our services so that when you return to Fukuoka, we can provide you with even better hospitality than we did this time. We very much look forward to seeing you again.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Room Manager on 1 Apr 2024
Thank you very much for staying at Miyako Hotel Hakata. Thank you very much for your 5-star review!If you have another opportunity, please visit us again. We would appreciate it.Thank you very much from the bottom of our hearts.

10/10 Excellent

Ka Nin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good service and nice room
Stayed 3 nights in Mar 2024
Response from Guest Room Manager on 1 Apr 2024
Thank you for choosing Miyako Hotel Hakata from among the many hotels in Fukuoka.We appreciate very much that you took time out of your busy day to post such valuable thoughts to us.We appreciate very much that you took time out of your busy day to post such valuable thoughts to us.We will strive to provide a comfortable space and services that make you want to stay with us again. We look forward to welcoming you again.

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Public bath on the top floor
Stayed 1 night in Mar 2024
Response from Guest Room Manager on 1 Apr 2024
Thank you very much for choosing to stay at Miyako Hotel Hakata.I hope you enjoyed staying here.We will continue to strive to provide a comfortable stay for all our guests. We look forward to welcoming you back soon.

10/10 Excellent

DAE YEOB

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
excellent location !
Stayed 4 nights in Mar 2024
Response from Guest Room Manager on 1 Apr 2024
Thank you for choosing Miyako Hotel Hakata from among the many hotels in Fukuoka.The hotel is conveniently located just a 3-minute walk from Chikushi Exit of Hakata Station. Even on rainy days, it is possible to get around without getting wet because our hotel is directly connected to the underground.We will continue in our efforts to provide our guests a pleasant journey and memorable experiences. We hope you will choose our hotel again upon your next trip to Fukuoka, and look forward to welcoming you back.Guest Room Manager

10/10 Excellent

Owen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 3 nights in Mar 2024
Response from Guest Room Manager on 1 Apr 2024
Thank you very much for staying at Miyako Hotel Hakata and your compliments on the review. We are grateful for the compliment of our staff.If you have another opportunity, please visit us again. We would appreciate it.Thank you very much from the bottom of our hearts.

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is an excellent hotel with very good services.
Stayed 7 nights in Mar 2024
Response from Guest Room Manager on 1 Apr 2024
Thank you very much for staying at Miyako Hotel Hakata and your compliments on the review. If you have another opportunity, please visit us again. We would appreciate it.Thank you very much from the bottom of our hearts.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First night here. Subway three blocks from Hotel. Just learning our way around.
Stayed 5 nights in Mar 2024
Response from Guest Room Manager on 1 Apr 2024
Thank you very much for staying at Miyako Hotel Hakata and your compliments on the review. If you have another opportunity, please visit us again. We would appreciate it.Thank you very much from the bottom of our hearts.

10/10 Excellent

Sheung Ying

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Guest Room Manager on 1 Apr 2024
Thank you very much for choosing to stay at Miyako Hotel Hakata.We will continue to work hard to improve our services so that we can be the hotel of choice for all of you, so please stay with us again when you come to Fukuoka.

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious. Has Netflix. Breakfast was excellent.
Stayed 4 nights in Mar 2024
Response from Guest Room Manager on 1 Apr 2024
Thank you for choosing Miyako Hotel Hakata from among the many hotels in Fukuoka.We will continue in our efforts to provide our guests a pleasant journey and memorable experiences. We hope you will choose our hotel again upon your next trip to Fukuoka, and look forward to welcoming you back.

8/10 Good

Yiqian

Travelled with family
Liked: Cleanliness, property conditions & facilities
Not all the staff can speak English, a bit hard to communicate. And the lobby of the hotel is in the 3rd floor, we have to carry all the luggage by ourselves, no one at the ground floor to help. Breakfast is not buffet, have to choose from the Japanese style or the American style. Location is great.
Stayed 2 nights in Feb 2024
Response from Guest Room Manager on 1 Apr 2024
Thank you for staying at Miyako Hotel Hakata.We will improve our staff's language skills through our education system.As for the luggage, it is coronavirus-compliant and we can handle it on a request basis. Please feel free to contact us for assistance.We will continue to strive to provide a comfortable stay for all our guests. We look forward to welcoming you back soon.

10/10 Excellent

Robert

Awesome spot! Convenient; an impressive hotel!
Stayed 3 nights in Mar 2024
Response from Guest Room Manager on 1 Apr 2024
Thank you very much for staying at Miyako Hotel Hakata and your compliments on the review. We are grateful for the compliment of our staff.If you have another opportunity, please visit us again. We would appreciate it.Thank you very much from the bottom of our hearts.

10/10 Excellent

LORELIE A

Stayed 1 night in Mar 2024
Response from Guest Room Manager on 1 Apr 2024
Thank you for choosing Miyako Hotel Hakata from among the many hotels in Fukuoka.We will continue in our efforts to provide our guests a pleasant journey and memorable experiences. We hope you will choose our hotel again upon your next trip to Fukuoka, and look forward to welcoming you back.

10/10 Excellent

SHUYING NYDIA

Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel!
Stayed 1 night in Feb 2024
Response from Front Manager on 1 Mar 2024
Thank you for the stay at Miyako Hotel Hakata. We are honored and grateful to receive your high evaluation concerning the stay. If any assistance we can support your trip, please get in touch with the staff at anytime during the stay. We look forward to your staying with us again.

10/10 Excellent

Remie

Liked: Cleanliness, property conditions & facilities
Good place for stay
Stayed 5 nights in Feb 2024
Response from Front Manager on 21 Feb 2024
Thank you for the stay at Miyako Hotel Hakata. We are honored and grateful to receive your high evaluation concerning the stay. If any assistance we can support your trip, please get in touch with the staff at anytime during the stay. We look forward to your staying with us again.

10/10 Excellent

Sui Ting

Stayed 1 night in Feb 2024
Response from Front Manager on 1 Mar 2024
Thank you for the stay at Miyako Hotel Hakata. We are honored and grateful to receive your high evaluation concerning the stay. If any assistance we can support your trip, please get in touch with the staff at anytime during the stay. We look forward to your staying with us again.

8/10 Good

Daniele, Tokyo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A relatively new hotel with modern facilities. Good size rooms. Nice, spring-water, hot pool on rooftop. Tiny sauna. No buffet breakfast.
Stayed 1 night in Feb 2024
Response from Front Manager on 21 Feb 2024
Thank you for the stay at Miyako Hotel Hakata. We are delighted to see your value of assessment as satisfactory. If any inquiry during the stay, please get in touch with the staff to support your trip in Japan. We look forward to your staying with us again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy comfortable stay
Great location and linked to the subway underground. 2 stops to airport and walkable to JR station. Spoilt for shopping and food options. Hotel has a rooftop outdoor pool and indoor onsen. Very clean room with kettle, coffee and teapot. There is a large supermarket on the 4th floor opposite the hotel and several convenience store closeby.
Stayed 4 nights in Feb 2024
Response from Front Manager on 21 Feb 2024
Thank you for the stay at Miyako Hotel Hakata. We are delighted to see your comment as satisfactory. As our hotel is located at close to Hakata train station, it would be proper base point to travel around Kyushu district or any other cities. We look forward to your staying with us again.

10/10 Excellent

Sze wai

Stayed 1 night in Feb 2024
Response from Front Manager on 21 Feb 2024
Thank you for the stay at Miyako Hotel Hakata. We are delighted to see your value of assessment as satisfactory. If any inquiry during the stay, please get in touch with the staff to support your trip in Japan. We look forward to your staying with us again.

10/10 Excellent

Jung-Joon

Stayed 1 night in Feb 2024
Response from Guest Room Manager on 1 Apr 2024
Thank you for choosing Miyako Hotel Hakata from among the many hotels in Fukuoka.We will continue in our efforts to provide our guests a pleasant journey and memorable experiences. We hope you will choose our hotel again upon your next trip to Fukuoka, and look forward to welcoming you back.

10/10 Excellent

kwai fun

Stayed 3 nights in Feb 2024
Response from Front Manager on 21 Feb 2024
Thank you for the stay at Miyako Hotel Hakata. We are delighted to see your value of assessment as satisfactory. If any inquiry during the stay, please get in touch with the staff to support your trip in Japan. We look forward to your staying with us again.

10/10 Excellent

Hyungmok

Stayed 2 nights in Feb 2024
Response from Front Manager on 21 Feb 2024
Thank you for the stay at Miyako Hotel Hakata. We are delighted to see your comment as satisfactory. As our hotel is located at close to Hakata train station, it would be proper base point to travel around Kyushu district or any other cities. We look forward to your staying with us again.

10/10 Excellent

CHE

Stayed 1 night in Feb 2024
Response from Front Manager on 21 Feb 2024
Thank you for the stay at Miyako Hotel Hakata. We are honored and grateful to receive your high evaluation concerning the stay. If any assistance we can support your trip, please get in touch with the staff at anytime during the stay. We look forward to your staying with us again.

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2024
Response from Front Manager on 21 Feb 2024
Thank you for the stay at Miyako Hotel Hakata. We are delighted to see your value of assessment as satisfactory. If any inquiry during the stay, please get in touch with the staff to support your trip in Japan. We look forward to your staying with us again.

10/10 Excellent

KANG

Stayed 2 nights in Feb 2024
Response from Front Manager on 21 Feb 2024
Thank you for the stay at Miyako Hotel Hakata. We are delighted to see your comment as satisfactory. As our hotel is located at close to Hakata train station, it would be proper base point to travel around Kyushu district or any other cities. We look forward to your staying with us again.

10/10 Excellent

Jongryool

Stayed 3 nights in Feb 2024
Response from Front Manager on 12 Feb 2024
Thank you for the stay at Miyako Hotel Hakata. We are delighted to see your comment as satisfactory. As our hotel is located at close to Hakata train station, it would be proper base point to travel around Kyushu district or any other cities. We look forward to your staying with us again.

10/10 Excellent

Soochan

Stayed 1 night in Feb 2024
Response from Front Manager on 12 Feb 2024
Thank you for the stay at Miyako Hotel Hakata. We are honored and grateful to receive your high evaluation concerning the stay. If any assistance we can support your trip, please get in touch with the staff at anytime during the stay. We look forward to your staying with us again.