Junior Suite, Non Smoking | Living area
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Reviews of TOP CityLine Hotel Platzhirsch Fulda

4 out of 5
TOP CityLine Hotel Platzhirsch Fulda
Unterm Heilig Kreuz 3-5, Fulda, HE

Reviews

9.2

Wonderful

Rating 10 - Excellent. 205 out of 353 reviews" "
Rating 8 - Good. 128 out of 353 reviews" "
Rating 6 - Okay. 17 out of 353 reviews" "
Rating 4 - Poor. 2 out of 353 reviews" "
Rating 2 - Terrible. 1 out of 353 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
My room was clean and well-kept. Comfortable bed and excellent walk-in shower. Ample buffet breakfast is available for 17 Euros. The front-desk staff is helpful and friendly, and they speak English. The hotel location is convenient, just a 12-minute walk from the train station in Fulda. When a taxi is needed, the front desk makes a call and the cab appears in a few minutes.
Stayed 2 nights in Aug 2023

6/10 Okay

Kamal

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great rooms let down by old leaky windows
Great location in the heart of Fulda
Stayed 1 night in Apr 2023

8/10 Good

Mai Tam

Stayed 1 night in Aug 2022

6/10 Okay

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Great located hotel, clean room. Delux room was advertised at 35m2 but our room was smaller. View from room was of the car park and staff said that this was better than the city view which would be noisy ... pity as location to the church square is fantastic.
View from front of hotel
Stayed 1 night in Sep 2020
Response from Hoteldirektor Dirk Schütrumpf on 9 Sept 2020
Lieber Gast, herzlichen Dank, dass Sie sich die Zeit genomenn haben uns zu bewerten. Bei Ihrem nächsten Aufenthalt werden wir Ihnen wie gewünscht ein Zimmer zur Stadtpfarrkirche reservieren und hoffen, dass wir Sie bald wieder in unserem Hotel begrüßen zu dürfen und verbleiben bis dahin mit den herzlichsten Grüßen aus der Barockstadt Fulda, Dirk Schütrumpf ( Hoteldirektor )

10/10 Excellent

Gregor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot in a beautiful German city.
Fulda is a beautiful city and Platzhirsch was a perfect stay right in the middle of it all. We only stayed one night on our way to our final destination, but it was exactly what we had hoped for.
Stayed 1 night in Dec 2019
Response from Hotel PLATZHIRSCH on 5 Feb 2020
Dear Gregor, Thank you for staying with us and taking time to give us such a wunderfull review. We are always delightet to her when our guest have a pleasent stay at our PLATZHIRSCH. Hope to welcome you back soon. Best regards from Germany, Janine Bleuel (Sales Manager PLATZHIRSCH & ITZ Fulda)

8/10 Good

Arnfinn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from PLATZHIRSCH Fulda on 23 Nov 2019
Lieber Gast, wir möchten uns herzlich für Ihre positive Bewertung und die dafür genommene Zeit bedanken. Wir freuen uns, wenn wir Sie wieder einmal in unserem PLATZHIRSCH begrüßen dürfen. Herzliche Grüße aus Fulda, Janine Bleuel (Verkaufsleitung Platzhirsch & ITZ Fulda)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect romantic stay
My husband and I visited Fulda as we spent the day there when we first met. We stayed at the Platzhirsch for a romantic break and it was excellent. The service, comfort, standard and location are superb and we were very pleased when our room was upgraded upon arrival. I can really recommend it.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Reasonable buffet breakfast. Only negative was that no international TV i.e. no English spoken TV
Stayed 2 nights in May 2019
Response from A. Parieß on 5 Jun 2019
Dear Guest, Thank you for staying with us. We are always delighted to hear when our guests have a wonderful stay at our PLATZHIRSCH. Hope to welcome you back soon. Best regards from Germany, your Platzhirsch-team

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful breakfast in a great location...
Great location right in the centre. Good for exploring the local cafes, bars and restaurants and also for the cathedral and other sights. Very close to the train station too - easily walkable. Breakfast offers a huge choice and is well worth the price. Room was very comfortable and there are free sweets at the entrance to the elevator for a sneaky sugar kick!
Stayed 2 nights in Oct 2018
Response from A. Parieß on 30 Oct 2018
Dear Ian, Thank you for staying with us. We are always delighted to hear when our guests have such a wonderful stay at our PLATZHIRSCH. Hope to welcome you back soon. Best regards, Your Platzhirsch-Team

6/10 Okay

Marie, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Reception staff ill-informed about local restaurants. They serbe some what offhand and not particularly helpful.
Stayed 2 nights in Sep 2018
Response from A. Parieß on 25 Oct 2018
Dear Marie, Thank you for staying with us. Please excuse the unsatisfactory information. This information has been forwarded to the appropriate department to make it better next time. Come back and see us soon! Best regards, Your Platzhirsch-Team

8/10 Good

Stephen, Swansea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the central pedestrianised zone
Great modern hotel with everything you need.
Stayed 1 night in Jun 2018
Response from A. Parieß on 20 Jun 2018
Dear Stephen, Thank you for staying with us. Reviews like these are wonderful to read. Come back and see us soon! Sunny regards from Fulda.

8/10 Good

AHMAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from A. Parieß on 16 May 2018
Lieber Ahmad, wir möchten uns herzlich für Ihren Aufenthalt in unserem PLATZHIRSCH und die Bewertung bedanken. Kommen Sie uns doch spätestens zum Fuldaer Musicalsommer wieder besuchen, wir freuen uns schon auf Sie. Sonnige Grüße aus Fulda, Ihr Platzhirsch-Team

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel all round in a nice area. Minor draw back is that it faces a Church where the Bells ring at 7.00am, this was not a problem to me as I was on business.
Stayed 1 night in Jan 2018
Response from Andrea Parieß on 22 Mar 2018
Dear Mark, Thank you for your stay in our hotel and your great feedback. On your next booking, you may like to request a secluded room in the back building, ensuring a peaceful night's sleep. We hope to see you again soon and wish you a good time. Best regards, Your Hotel Platzhirsch

10/10 Excellent

Catherine, Glasgow, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great modern central hotel
Professional and friendly reception staff. We were let into our room at 12.30 which was a relief as we had our heavy motorbike gear on and were able to change. Parking onsite in the middle of the city was excellent (10 euros per night for bike). The hotel and room was very modern, clean and comfortable. Excellent for a stay in lovely Fulda. We had lunch in the Orangerie gardens (Maritim Hotel) on a sunny day and it was very special. We would stay at this hotel if in Fulda as it is great value for money and has all necessities. Thanks to the staff for a great stay.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a very interesting city
The hotel is extremely well located in Fulda, in walking distance of the Dom, the Carolingian Michaeliskirche (a must see), and the Schloss. It is also around the corner from the Dachsbau, an excellent German restaurant with serious culinary ambitions. The exterior of the hotel is not appealing, but the rooms are nice, and the breakfast buffet was exceptional and an excellent deal. The WiFi was strong and free, but the connection to the internet was intermittent. There was no air conditioning (as is frequent in Germany). Fulda is very much worth a detour, and this hotel is a great place to stay.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017
Lieber Gast, herzlichen Dank für Ihre tolle Bewertung und die freundlichen Worte über unser Personal. Ihr Lob ist eine hohe Motivation für unser gesamtes Platzhirsch-Team. Wir freuen uns schon jetzt auf Ihren nächsten Besuch.

6/10 Okay

Man Kai Max

No air conditioning in my room
There was no air conditioning in my room

10/10 Excellent

Ahmad, Riyadh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best city center hotel
We had a great time on this hotel, it was one of the best hotels that we seen in our trip to Germany.

8/10 Good

Julia

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Tolle Unterkunft im Herzen der Altstadt
Stayed 1 night in Mar 2024

10/10 Excellent

Sebastian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr viele schöne Bars und Cafes in der Umgebung.
Stayed 1 night in Apr 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unser Zimmer war sehr schön gewesen und sauber. Das Personal freundlich und das Frühstück war top.
Stayed 1 night in Apr 2024

10/10 Excellent

Harald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderschöne Unterkunft im Herzen Fuldas
Stayed 1 night in Mar 2024

10/10 Excellent

Maria Elisabeth

Stayed 1 night in Mar 2024

8/10 Good

Hagen

Liked: Cleanliness, staff & service, amenities
Die Tapetenauswahl im Flur ist zu überdenken. Ebenfalls die Teppichboden Auswahl in den Zimmern ist aus hygienischen Aspekten nicht optimal.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nadine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein super schönes Hotel mitten in der schönen Stadt Fulda. Frühstück hervorragend.
Stayed 1 night in Mar 2024

10/10 Excellent

Ralf Jürgen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes und großes Zimmer, sehr nettes Personal, zentrale Lage
Stayed 1 night in Feb 2024

10/10 Excellent

markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut und empfehlenswert
Stayed 2 nights in Feb 2024

8/10 Good

Winfried

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Anika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modernes, sauberes Hotel in zentraler, aber dennoch ruhiger Lage. Freundliches Personal und gutes Frühstück.
Stayed 1 night in Dec 2023

6/10 Okay

Frank

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A nice hotel. Unfortunately there was no information about the fact that the access wasn’t possible due to road closures. We tried to reach the hotel by phone several times with no response. We finally found a parking and had to walk to the hotel with our luggage. A lifted eyebrow is not the kind of response we I expect from the receptionist when mentioning this inconvenience.
Stayed 1 night in Dec 2023

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities
Immer wieder gut und perfekte Lage.
Stayed 1 night in Dec 2023

8/10 Good

Bettina

Stayed 1 night in Dec 2023

10/10 Excellent

Daniela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes, zentral gelegenes Hotel, super Frühstück. Haben etwas die obligatorische, kostenfreie Flasche Wasser auf dem Zimmer vermisst. In der Minibar, kostenpflichtig aber vorhanden.
Stayed 1 night in Dec 2023

8/10 Good

Christian

Travelled with partner
Liked: Cleanliness, amenities
Neu renovierte Zimmer, sehr schön. Direkt in der Altstadt gelegen. Allerdings relativ unterkühltes Personal, Restaurant und Bar Sonntags geschlossen.
Stayed 1 night in Dec 2023

6/10 Okay

Marion

Leider lassen sich die Fenster nicht öffnen und die Schalldemmung und Dichtigkeit der Fester ließe sich verbessern
Stayed 1 night in Nov 2023

10/10 Excellent

Marlies

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schönes, modernes und ordentliches Hotel. Sehr freundliches Personal. Tolles Frühstück. Super Lage.
Stayed 1 night in Nov 2023

10/10 Excellent

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Dr. Andreas

Stayed 1 night in Nov 2023

6/10 Okay

Daniel

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Gebucht hatte ich ein Deluxe Zimmer mit Aussicht. Das Zimmer wirkte dunkel, langweilig und traurig. Die gewünschte Aussicht war auf den Hotelparkplatz mit immer reichlich Akustik. Im gebuchten Deluxe-Zimmer gab es einen Sesselstuhl, einen schmalen Schreibtisch mit einem Hocker davor. Angeblich ein Notebook geeigneter Arbeitsplatz. :-/ Ich hätte ordentliche Sitzgelegenheiten für 2 Personen erwartet und einen ordentlichen Stuhl vor dem Arbeitsplatz. Ein Kleiner Tisch könnte auch hilfreich sein. Das Bad wird beim Duschen auch geduscht, schlechte Planung. Der Duschschlauch war undicht und die Badtür leicht kaputt... :-/ Nichts zu meckern gab es beim Frühstück, der Hotelbar und den Angestellten.
Stayed 2 nights in Nov 2023

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities
Service und Zustand waren sehr gut.
Stayed 1 night in Nov 2023

10/10 Excellent

Abdurrahman

Stayed 3 nights in Nov 2023

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Frühstücksraum klein und frühstück zu teuer. Es gibt fußläufig kleiner 2 minuten mehr als 3 Optionen zu frühstücken für 1/3 des preises
Stayed 1 night in Nov 2023

10/10 Excellent

Kurt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Innenstadt Hotel
Stayed 1 night in Nov 2023

8/10 Good

Klaus

Travelled with group
Liked: Cleanliness, staff & service, amenities
Schönes Zimmer, sauber, relativ modernes Bad. Reichhaltiges Frühstücksbuffet. Leider durch die Bar mit Außenbereich und die umliegenden Kirchen sehr laut, da die Fenster keinerlei Schallschutz bieten. Gerne wieder, aber dann ein Zimmer in anderer Lage.
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Werner

Travelled with partner
Liked: Amenities, property conditions & facilities
Ansprechende bis sehr gut eingerichtete Zimmer. Sehr gutes Preis Leistungs Verhältnis. Etwas laut im Frühstückraum.
Stayed 1 night in Oct 2023

10/10 Excellent

Barbara

Sehr sauber und komfortabel , angenehmes Raumklima, etwas laut sind die Zimmer zum Kirchplatz hin! Dafür gibt es eine gute Aussicht!
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Sehr gutes Frühstücks-Buffet
Stayed 3 nights in Oct 2023