Gallo Matese Holidays

Property was very simple. Need to update key system. Add some artwork and lamps in rooms to make rooms less stark. We had huge mosquitoes in our room. Our room number did not match our keys and later received an email asking for our room number. The workers were nice but property needs work.

Location was good, room was basic but fine. Down side was room had a terrible smell. Overnight there was further worse smell from air conditioning.

Staff is very helpful and professional. The property, unique and elegant. Location, outstanding!

Everything in the hotel was great. My only issue, which I had all over Italy, is that restaurants limit the time to order food. A restaurant should serve food whenever a customer orders, not say ‘the kitchen is closed.’

This is a very good hotel in a building housing other businesses. We were a little concerned upon arrival because the immediate surroundings are somewhat chaotic. However the hotel itself is peaceful, the breakfast good, and the staff helpful. The area around the hotel grew on us! There’s an interesting market across the street where the locals shop. And it is indeed chaotic but has its own charm!