Ratings based on 1,061 Verified Reviews

4.0 out of 5
84% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from donegal

A great stay in a beautiful hotel

Posted 22-Feb-2018
We were in Galway for one night before an appointment the next day Beautiful hotel friendly staff and a lovely clean room Slept so well and had a fine breakfast the next morning We will be staying again on our next trip to Galway
4 out of 5
Recommended
for Everyone
by A verified traveller from Donegal

Another great family stay

Posted 31-Dec-2017
Just home from a two day break which we really enjoyed.Our family room had a revamp since our last stay, New carpets, soft furnishing ect made it warm and cosy.Hotel facilities are good ,kids club and pool great and well supervised.The staff throughout the hotel are excellent, friendly, efficient and nothing is too much bother and always happy.Bar food was very good.Breakfast is very busy ,good choice ,maybe the Bain Marie system could be looked at as food can sometimes be only warm but given the size of the hotel and number for breakfast it's hard to see an alternative to this issue.We have stayed here a number of times and will return again.
Comment from Hotel Management
25-Jan-2018 by Louise Pettit, Hotel Management
Dear Caroline, Thank you for your comments. I am very happy to read that all the family enjoyed their visit to us over the Christmas Holiday. It is particularly nice to read that you all found the Team here were excellent and that you were so happy with they service you received. I have highlighted your comments regarding the Bain Maire with the Food and Beverage Management Team. The Breakfast Supervisors do check the food temperature throughout the morning to ensure that food hot, your feedback has given us the opportunity to monitor this more closely to ensure a more positive experience for our Guests during breakfast. Thank you for continuing to choose to stay with us. We look forward to looking after you and your family again in the near future. Regards, Louise Pettit Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto, ON

Nice hotel -beautiful interior on the edge of town

Posted 18-Dec-2017
Pros: The lobby, restaurant, and bar were lovely. It feels very modern and new.
Cons: Wasn't in love with the bathroom, it's a minor thing but the size of the sink was so large it's difficult to get around.
Location: Location is on the edge of town. Didn't explore too much right by the hotel but centre of Galway is not too far - 5-10 minute taxi or bus.
Staying at Connacht was lovely. The lobby, restaurant, and bar were gorgeous, especially so as it was decorated for Christmas. There is a pool, though we didn't have enough time to check it out. Everything feels fairly new, and the room was fairly large. Room was clean, and bed was super comfortable. I didn't love the layout of the bathroom, but that's a minor detail. The hotel is on the edge of town, a short taxi or bus ride away, or I would guess about a 25-30 minute walk.
Comment from Hotel Management
07-Feb-2018 by Louise Pettit, Hotel Management
Dear Janelle, Thank you for your feedback and for posting your review. We are always delighted to hear from our Guests, regarding their experience and I am happy that you enjoyed many aspects of your stay. Thank you for staying with us and I hope that you will return to visit us again in the near future. Kindest regards, Louise Pettit Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Castlebar, Co.Mayo

Very convenient location

Posted 12-Dec-2017
Bedroom very nicely decorated and very comfortable and clean. The hotel was very busy as it is close to Christmas but staff extremely helpful and efficient . Would definitely stay in this hotel again when coming to Galway and I would recommend it to my friends.
Comment from Hotel Management
07-Feb-2018 by Louise Pettit, Hotel Management
Dear Sally, Thank you for your review, we appreciate that you took the time to share your feedback with us. In particular is was nice to read that you found the staff so helpful and efficient. Thank you for recommending us to your friends. We hope that we will have the pleasure of looking after you again in the future. Thank you for staying with us. Kindest regards, Louise Pettit Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Melbourne, Australia

Posted 11-Dec-2017
Comfiest bed in the last three weeks of travel through the UK. Thank you.
Comment from Hotel Management
07-Feb-2018 by Louise Pettit, Hotel Management
Dear Valerie, It was great to read the you enjoyed your night's sleep as you found our Beds so comfortable. Thank you for your 5 out of 5 score following your stay with us. We look forward to welcoming you back again in the near future and thank you for choosing to stay with us. Kindest regards, Louise Pettit Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Dec-2017
Very comfortable, good value, & great location for enjoying the city!
Comment from Hotel Management
07-Feb-2018 by Lousie Petttit, Hotel Management
Dear Pauline, Thank you for your 5 out of 5 rating following your recent stay with us. We appreciate that you took the time to share your experience. Thank you for staying and we hope that we will have the pleasure of looking after you again. Kindest regards, Louise Pettit Guest Relations Manager
5 out of 5
by MICHAEL

This traveller left a rating score only Posted 25-Nov-2017 on Hotels
4 out of 5
by Denis

Connacht Hotel Stay

Posted 22-Nov-2017 on Hotels
Very pleasant.
5 out of 5
by Elizabeth

This traveller left a rating score only Posted 21-Nov-2017 on Hotels
5 out of 5
by Nick

Good stay in Galway

Posted 20-Nov-2017 on Hotels
Great place to stay. Nice bar. Very friendly helpful staff..