Canelli Hotel Guide - Gancia hotels in Canelli, Italy.

"Great hotel , lovely staff . Amazing breakfast. Thanks to Lorenzo and Simo to make our stay immaculate "

"Lovely, helpful staff and an immaculate hotel."

"This is a lovely house in a very quiet little village. It is a little difficult to get to and very remote. There was no option for any kind of food or dining. The only cafe in this tiny town was closed except weekends. We did stay in the off season, so not sure what the situation would be in the summer. The nearest option for a market or dining was a 30 minute drive on very narrow winding roads. We still enjoyed or stay. The views of the local area are lovely. The village sits high up and is surrounded by hills and vineyards. Not all of the views in the photos of the property are from the house. Some are taken from a short walk from the house. It was very quiet. We never saw more than four or five other people in the village when we walked about exploring. We very much enjoyed the stay."

"The house is very big and beautiful. It has a very nice outdoor space for large groups. The bedrooms are large with private kitchens and their own private bathroom. The ceilings are a little bit low above the bed, however, this was not a big deal for us as long as you remember to duck. The pool is amazing and clean. The property outside is also beautiful. The hosts are very gracious and very kind. we really enjoyed our stay here."

"This hotel has no idea about hospitality. The first thing we have heard when we arrived after transatlantic flight and a long night drive was:" you didn't park at the right place it's a place for stuff. We have a party so the parking lot is busy". No help was offered with luggage. Not even the idea if they could get the car keys and park the car themselves as they do in the decent hotel. So we had to drag the suitcases through the gravel parking lot. No luggage racks in the room. So you have to put your luggage on the floor and be on your knees while unpacking and taking your stuff out. Seems like epitome of eco-friendly. Nobody on the reception after 9:00 p.m. so if you need something go help yourself . No fridge in the room. If you want to chill your wine or store the cheese in this cheese and wine country go help yourself. By the way there is no phone in the room so if you want to call reception there is no way to call no matter what you need toothbrush or help. No wine glasses in the room. When ask for 2x glasses, we were told we will be charged 5 euro per glass! 10 euro for 2 empty glasses! Yeah, hospitality! Have been traveling throughout Europe, never had been asked to pay for empty glasses! New level of "f** you" by these guys! At 23.36 party music is coming through the window. Our room is on the opposite side of the building from the restaurant, so music is, probably, very loud. I can hardly imagine what other guests are experiencing. "