Gandarela Holidays

The location was perfect. Walking distance to literally everything. The street the hotel is on doesn’t allow cars so it’s very quiet. It’s right beside a huge market when you can get everything from fruit to cheese to snacks to wine. The apartment was so clean and has everything you need. The communication with the staff was impeccable. Very quick and very helpful. This is an easy 5 rating.

Great location, room was very nice, and the staff was exceedingly helpful…recommend this hotel as a good place to stay in Porto.

Cons - convenient and walkable location, nice lobby Pros - very small room, no place to keep luggage suitcases, only one chair and a tiny desk for 2 people staying in the room, closet was inadequate as well. This would be ok for one-two nights but stayed 6 nights and it was very uncomfortable to stay in this small space. We had deluxe double room. I feel this hotel should be rated not more than 3-3.5*. It’s definitely not 5* hotel

Hotel was disappointing. Very small room with scuffed up walls. Our river view on the fourth floor was a concrete wall you needed to peer over. Bed not very comfortable and water not provided. Have to buy water or get it from the bathroom sink. No coffee maker in room, only a kettle, and most days the tea or instant coffee was not replenished. Location not great- nothing around the hotel if you need to grab a coffee or snack.

The staff at restaurant tried to charge me while I already paid during my check-in