Gembes Holidays

The reception was really accommodating, she helped up with an Earl check-in and provided us with many different room options to ensure we get the most confortable one. Additionally , she sent a gift for our celebration which was really appreciated

The hotel is not in the best area of Brussels between the train station and the the main square. Having said that, the quality and service was far superior to one hotel in particular whose location would be classed as premium overlooking the main square. The room was spacious comfortable and clean. The staff were very helpful and the breakfast was excellent with plenty of choice. I would highly recommend this hotel, it's our first stay here but will not be our last.

Perfect location, friendly staff. Room had dust under the radiator and caulk in the shower had mold. As did the windowsill in the bathroom. Bed was comfortable. No view out the Windows and hall way was pitch black until you walked a few feet into it. Slept well. Appreciated the ceiling fan and AC.

Room not that particularly clean. Long hair around the sink & skirting boards all around our room could have done with a good clean. Even found a hair grip in my bed…..& it wasn’t mine! Floor was a bit grubby too. We paid for 2 nights & unfortunately due to a bereavement, we had to leave the second morning. When I went to check out there was zero sympathy from your reception person. Not the hotel’s fault we had to leave early but would have liked a little bit of sympathy at least. One lift was out of action so it took ages to get a lift. Quite a funky hotel though & it was unfortunate we couldn’t stay to make the most of the amenities & local points of interest.

Nice big clean room with a fridge. We washed & dried our laundry while there in the laundry room. Was a quick Uber/bolt ride to Grand Place and other sites. Staff were helpful. Would definitely stay here again.