Gemünd Holidays

Clean and spacious room, staff were very friendly, great idea for the bar voucher if not needing room cleaned. Only downside was that there is construction next to the hotel which starts at 6am so woke us up daily, other than that great stay would recommend

It wasn’t clear to me how far from the city it was. Was not happy with the hotel overall

This hotel is absolutely fabulous in every way. The two ladies on reception Lorena and Maria were so welcoming on arrival they really made you feel special. Stupidly, I booked the wrong type of room when I did it online, but the ladies sorted it out at check in with no fuss and upgraded us FOC to the room I should have booked, what amazing customer service!. In fact all the staff were also really welcoming and were always pleased to see you and you could tell they meant it. We stayed two nights and ate in the restaurant both nights. The food was so well prepared and plentiful, that we didnt want to go elsewhere, great food and a great price. On the second day we came back after a day exploring the City to a lovely surprise. Lorena and Maria had written us a lovely little note saying that they had chosen us their special guests of the day, there was also a little bag of confectionery tied to our door handle with it. I have stayed in many hundreds of hotels both in my private and work life and have never had anything like this, it was heart warming and so lovely of them. They really are a credit and an asset to the hotel and I would like the management to pass on our personal thanks for making it a pleasurable stay. I highly recommend this hotel and will remember this stay above others we have had in the past. Well done NH Luxembourg, a really great hotel.