General Sampaio Holidays

We had a wonderful stay at Carmel Cumbuco Resort and would highly recommend it. The resort itself is beautiful, with spacious and well-appointed rooms — the only minor suggestion we would make is to add a chair to the room, which would make it even more comfortable. The real highlight of our stay, however, was the exceptional service from the staff. Carol and Joaquim in the café and restaurant were warm, attentive and a pleasure to interact with throughout our stay. Special mention must go to Vinicius at the bar, who went above and beyond to look after us and truly elevated our experience. It is rare to encounter service at this level and it made all the difference. Thank you to the whole team at Carmel Cumbuco — we hope to be back!

Hotel is in good condition, clean and well staffed. Food was good and both breakfast and dinner had plenty of options. The beach is amazing and easily accessible, with permanent facilities like chairs, and straw beach huts, with the staff being very friendly and welcoming. The room was comfortable and spacious, with AC working well and a nice porch, although it had only two chairs, no table or chaise, and wasn’t really very comfortable to use. The only main problem during our stay was with the fitness center, most equipments were on maintenance, without a basic treadmill (absent, not broken), an issue for a runner like me when the weather is not ideal for outdoor training. If possible, choose a villa instead of the apartment, they are really nice and is the main attraction of the resort. We tried to upgrade our reservation but we were told the hotel was 100% booked, although villas seemed to still be available online for the period we were staying. Also, consider the hotel is about 1h away from the main city, Fortaleza, so it’s perfect for a stay-in-the-resort kind of vacation, but not very convenient if you also enjoy a good city dining or nightlife. Plan accordingly, traffic in Fortaleza is a bit unpredictable.