Geneva Hotel Guide - Hotels with Pool in Geneva, Illinois

"Good stuff"

"The breakfast was great. The staff were polite "

"Breakfast was amazing !"

"Clean room! Every morning, housekeeping is mopping and vacuuming the common areas as well. Stayed over a week and room was clean thoroughly. Nice front desk and easy check in. "

"Nice"

"First dat I noticed room phone did not work nor the remote for the room. So I used my phone to complain to the front desk. They came to my room to show me how to use the remote for the tv. They also said the phone would be fixed. Never happened. Day 2 or 3 no room service. When I asked at the front desk I was told I should have asked to have my room cleaned. I laughed because had the phone been working I would have called them again about the situation. Need less to say the person I spoke to in customer service only was able to say she was sorry in broken English and offer me 4000 points. The staff and customer service was clueless and maybe they were following the companies directive which sucks and so does this dated hotel. "

"Look nothing like the pictures only thing good is the jacuzzi "

"I love this hotel. I will definitely be back "

"Wonderful room, pool, and gym. The staff was exceptional."