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Reviews of ibis budget Genève Palexpo Aéroport

1 out of 5
ibis budget Genève Palexpo Aéroport
Route Francois-Peyrot 28, Le Grand-Saconnex, Geneve

Reviews

8.8

Excellent

Rating 10 - Excellent. 380 out of 805 reviews" "
Rating 8 - Good. 340 out of 805 reviews" "
Rating 6 - Okay. 57 out of 805 reviews" "
Rating 4 - Poor. 18 out of 805 reviews" "
Rating 2 - Terrible. 10 out of 805 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Irina

Stayed 1 night in Mar 2024

6/10 Okay

Nicolas

Stayed 1 night in Feb 2024
Response from Cécile, Team leader. on 24 Mar 2024
Dear Nicolas, Thank you for taking the time to share your rating with us. We hope to welcome you back to our hotel very soon! Sincerely.

8/10 Good

Katia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Cécile, Team leader. on 26 Feb 2024
Dear Katia, Dear Monika, Thank you for taking the time to share your rating with us. We hope to welcome you back to our hotel very soon! Sincerely.

8/10 Good

Garrett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is super convenient to the airport. However, the walk to/from the airport is not well light. Also, there is NO SIGNAGE about where to park to enter the hotel.
Stayed 1 night in Feb 2024
Response from Cécile – Team leader on 26 Feb 2024
Dear Garrett, I’m sorry to learn that your stay was a little below your expectation. We hope that, following our improvements, we may count you among the guests of ibis hotels, despite your unsatisfactory experience. Kind regards.

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Twenty minutes walk from airport. Very clean.
Stayed 1 night in Feb 2024
Response from Cécile – Team leader on 26 Feb 2024
Dear Mélanie, Thank you for choosing and reviewing ibis Budget Geneve Palexpo. We are happy to hear you appreciated our location next to the Airport. We hope to welcome you back to our hotel very soon! Sincerely.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Basic hotel
Clean and ok hotel for layover.
Stayed 1 night in Jan 2024
Response from Cécile, Team leader. on 26 Feb 2024
Dear guest, Thank you for taking the time to share your rating with us. We hope to welcome you back to our hotel very soon! Sincerely.

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Cécile, Team leader. on 26 Feb 2024
Dear Elaine, Dear Monika, Thank you for taking the time to share your rating with us. We hope to welcome you back to our hotel very soon! Sincerely.

10/10 Excellent

Susanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little Gem
What a fantastic find, simple but ticked every box. Rooms clean and beds comfy. Super friendly receptionist and walkable from the airport. Would certainly use again.
Stayed 1 night in Dec 2023
Response from Cécile, Team leader. on 26 Feb 2024
Dear Susanna, I'm happy to hear you enjoyed your stay with us and that you would like to come back. Kind regards.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Cécile, Team leader. on 26 Feb 2024
Dear guest, Dear Monika, Thank you for taking the time to share your rating with us. We hope to welcome you back to our hotel very soon! Sincerely.

10/10 Excellent

Randyll

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Cécile, Team leader. on 26 Feb 2024
Dear Randyll, Dear Monika, Thank you for taking the time to share your rating with us. We hope to welcome you back to our hotel very soon! Sincerely.

6/10 Okay

Anna

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location is perfect for conferences at Palexpo. The beds were so hard I couldn't sleep by the end of the week because my back was so sore. Swings and roundabouts!
Stayed 5 nights in Dec 2023
Response from Pierre on 28 Dec 2023
Dear AnnaThank you very much for your answer and your rate.Best regards

10/10 Excellent

mark

Stayed 4 nights in Oct 2023
Response from Pierre on 28 Oct 2023
Dear Mark,Thank you for your great rateBest regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in Palexpo
Great hotel, very clean and welcoming. excellent location for early morning departure flights too.
Stayed 8 nights in Oct 2023
Response from Pierre on 28 Oct 2023
Thank you very much for your great comment.See you next time.Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Clean and comfortable for a one night stay within walking distance of the airport. One of the better airport hotels we’ve stayed in. We would stay here again if flying out of Geneva.
Stayed 1 night in Sep 2023
Response from Pierre on 1 Oct 2023
Dear SirThank you for choosing and reviewing ibis Budget Geneve Palexpo. We are happy to hear you appreciated our location next to the Airport. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Pierre on 1 Oct 2023
Dear Suzanne,Thank you very much for your rate.See you next timeBest regards

8/10 Good

LIANG KIM

Stayed 2 nights in Sep 2023
Response from Pierre on 30 Sept 2023
Dear Liang Kim,Thank you very much for your rate.See you next time.

6/10 Okay

DANIEL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
10 min walk from the train station. Room is small but ac worked well and shower pressure was good. Area around felt a little isolated. Short bus ride to the airport. Hotel bar was open late and offered a limited menu. Good for a 1 night stay to be close to the airport.
Stayed 1 night in Sep 2023
Response from Pierre on 30 Sept 2023
Dear DanielThank you for taking the time to tell us about your experience at the ibis budget palexpo .I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Best regards

4/10 Poor

Christina

Disliked: Cleanliness
The room smells like dirty socks. Horrible experience.
Stayed 1 night in Sep 2023
Response from Pierre on 30 Sept 2023
Dear Christina,Thank you for taking the time to tell us about your experience at the ibis budget palexpo I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Best regards

10/10 Excellent

Iuliia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good!!!
Stayed 1 night in Aug 2023
Response from Pierre on 9 Sept 2023
Dea Luliia,Thank you very much for your great rateBest regards

10/10 Excellent

Susanne Gayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were kind, polite and courteous. They help you the best way they can. My room was always clean and smelling fresh. And I love the fact that their key cards were made of bamboo(?) or something wood-like. Very environment-conscious and friendly.
Stayed 3 nights in Aug 2023
Response from Pierre on 25 Aug 2023
Dear Susanne,Thank you for taking the time to share your rating with us. We hope to welcome you back to our hotel very soon! Sincerely,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights stay due to the location near Geneva Airport (less than 10 minutes walking distance or taking buses). Modern design, modern shower/ toilet room, very efficient. Would stay again
Stayed 2 nights in Aug 2023
Response from Pierre on 21 Aug 2023
Dear Sir,Thank you for taking the time to share your rating with us. We hope to welcome you back to our hotel very soon! Sincerely,

10/10 Excellent

Andre

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location .. very nice staff . Rooms clean and comfortable..
Stayed 1 night in Aug 2023
Response from Isabella - Reception on 19 Aug 2023
Hello Andre,We are happy to hear you enjoyed you stay with us in our beautiful city.We're looking forward to welcoming you again.Best regards,

10/10 Excellent

Michelle, Dexter

Stayed 1 night in Aug 2023
Response from Pierre on 9 Sept 2023
Dear Michelle,Thank you for your top rateSee you next timeBest regards

8/10 Good

KIT YING

Stayed 1 night in Aug 2023
Response from Pierre on 21 Aug 2023
Dear Kit yingThank you very much for your rate.Best regards

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic hotel in walking distance of the airport. Good breakfast. Laundry is not open on the weekends which is not stated on Hotels.com correctly.
Stayed 1 night in Aug 2023
Response from Pierre on 21 Aug 2023
Dear Carolyn,Thank you for taking the time to share your rating with us. Yes sorry the laundry is close for the weekend.We hope to welcome you back to our hotel very soon! Sincerely,

10/10 Excellent

nadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to the aiport
Stayed 1 night in Jul 2023
Response from Pierre on 21 Aug 2023
Dear Nadia,Thank you for taking the time to share your rating with us. We hope to welcome you back to our hotel very soon! Sincerely,

6/10 Okay

OSCAR

Close to Airport
Great place to stay for overnight by the airport.
Stayed 1 night in Jul 2023
Response from Pierre on 21 Aug 2023
Dear Oscar,Thank you for taking the time to share your rating with us. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 Good

TADASHI

Stayed 1 night in Jul 2023
Response from Pierre on 21 Aug 2023
Dear Tadashi,Thank you very much for your rate.See you next time.Best regards

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, super convenient from the airport.
Stayed 1 night in Jul 2023
Response from Pierre on 21 Aug 2023
Dear SophieThank you for taking the time to share your rating with us. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Pierre on 21 Aug 2023
Dear NelsonThank you for your rateBest regards

8/10 Good

Roger

Liked: Cleanliness
Stayed 2 nights in Jul 2023
Response from Pierre on 21 Aug 2023
Dear RogerThank you for your rateBest regards

6/10 Okay

David

Stayed 1 night in Jul 2023
Response from Pierre on 21 Aug 2023
Dear David,Thank you for your rate.Best regards

8/10 Good

Bek

Liked: Cleanliness, staff & service
Very convenient to walking to and from Geneva airport. Basic and small room with tight quarters but meets our needs. Shower drained slowly. Would be nice if they offered free coffee & tea service.
Stayed 1 night in Jul 2023
Response from Pierre on 21 Aug 2023
Dear Bek,Thank you for taking the time to share your rating with us. We hope to welcome you back to our hotel very soon! Sincerely,

10/10 Excellent

Kattragadda

Liked: Cleanliness, staff & service, property conditions & facilities
Was great staying here
Stayed 3 nights in Jul 2023
Response from Pierre on 21 Aug 2023
Dear KattragaddaThank you very much for your great rate.Best regards

10/10 Excellent

Constantina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and safe area.
Stayed 1 night in Jun 2023
Response from Pierre on 21 Aug 2023
Dear Constantina,Thank you very much for your great rate.Best regards

10/10 Excellent

Zonghui

Liked: Cleanliness, staff & service, property conditions & facilities
Room is clear and service is good!
Stayed 1 night in Jun 2023
Response from Pierre on 29 Jun 2023
Dear Zonghui,Thank you very much for your great rate.Best regards

10/10 Excellent

ZHONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Received hotel emails that explain how to get to the hotel, including the free city bus or train tickets.
Stayed 1 night in Jun 2023
Response from Pierre on 26 Jun 2023
Dear ZhongThank you very much for your great rate.See you next time.Best regards

8/10 Good

Balaji

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Check in Process was easy and the staff were very helpful. Conveniently located close to the airport . By car it takes about 3 min. Parking P12 is exactly opposite to this hotel. Parking charges were 20 chf for 24 hrs . Rooms are small but good for a family . They were neat and clean .
Stayed 3 nights in May 2023
Response from Pierre on 13 May 2023
Dear Balaji,Thank you for taking the time to share your rating with us. We hope to welcome you back to our hotel very soon! Best regards

10/10 Excellent

Manali Prabhu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Pierre on 13 May 2023
Dear Manali Prabhu,Thank you very much for your top rateSee you next time

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good service, friendly staffs!
Stayed 1 night in May 2023
Response from Pierre on 13 May 2023
Dear AngelaThank you very much for your great rateBest regards

10/10 Excellent

philip

Stayed 1 night in Mar 2023
Response from Pierre on 29 Mar 2023
Dear Philip,Thank you very much for your great rate.See you next time.Best regards

10/10 Excellent

Gabriel, London

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms, clean and a short walk to the airport.
Response from Pierre on 29 Mar 2023
Dear GabrielThank you for choosing and reviewing ibis Budget Geneve Palexpo.We are happy to hear you appreciated our location next to the Airport. We hope to welcome you back to our hotel very soon! Sincerely,

6/10 Okay

Marie Jacqueline Michelle

Stayed 1 night in Mar 2023
Response from Pierre on 6 Apr 2023
Bonjour Madame,Merci d'avoir laissé une note pour votre séjour.A bientôt

10/10 Excellent

Kevin

Stayed 1 night in Feb 2023
Response from Pierre on 21 Feb 2023
Dear Kevin,Thank you very much for your great rate.See you next time.Best regards

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Cécile on 16 Feb 2023
Chère Marina, Nous vous remercions pour votre séjour et votre commentaire. Au plaisir.

10/10 Excellent

Pauline, New City

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Pierre on 21 Nov 2023
Dear Pauline,Thank you very much for your great rate.Best regards

6/10 Okay

an

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Beds need renewing
Its a functional hotel, close to the airport. Room clean and minimal. Could do with new matres, as the beds now have a dip in them and are not comfortable anymore. They used be ok
Stayed 1 night in Jan 2023
Response from Pierre on 17 Jan 2023
Dear Sir, Dear Madam,Thank you very much for your comment.We take note of your recommendation for mattresses.See you next time.Best regards

10/10 Excellent

Elena

Stayed 1 night in Jan 2023

10/10 Excellent

Raeesa

Stayed 1 night in Dec 2022
Response from Pierre on 27 Dec 2022
Dear Raeesa,Thank you very much for your great rate.See you next time Best regards

10/10 Excellent

Max, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great if you need to be close to the airport.
Response from Jehanne on 19 Dec 2022
Dear MaxThank you for your feed Back Hope to see you again ;Best regards