Standard Room, 1 Double Bed
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Reviews of Ibis Styles Genève Carouge

3 out of 5
Ibis Styles Genève Carouge
Route De Saint-julien 3, Carouge, Geneve

Reviews

9.0

Wonderful

Rating 10 - Excellent. 151 out of 255 reviews" "
Rating 8 - Good. 88 out of 255 reviews" "
Rating 6 - Okay. 11 out of 255 reviews" "
Rating 4 - Poor. 2 out of 255 reviews" "
Rating 2 - Terrible. 3 out of 255 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dmitry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing, the interior and exterior of the room was a also exceptional as well as the service
Stayed 2 nights in Mar 2024
Response from Marc on 22 Apr 2024
Dear Dmitry,We're thrilled to hear that you enjoyed our breakfast buffet and had a great time inside and outside of your room designed by the comic Artists of Carouge! Providing top-notch service is our priority, and we're delighted it met your expectations. Looking forward to welcoming you back soon!MarcReception Desk.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, but noise
The hotel is in a modern building, fun decoration and offers a very good breakfast. The location is excellent you can either stroll to the area of Carouge where they have nice boutiques and groceries, or you can take the Tram. To my surprise, the hotel provides you with free public transportation for the duration of your stay. CONS: Not sure why if the building is relatively new, you hear very loud, the people walking, even when you walk you can hear the noise you are making. I believe the carpeting on all the rooms are very thin and with no soundproofing underlayment. I believe they should fix that because it's very annoying.
Stayed 5 nights in Dec 2023
Response from KARIM on 18 Feb 2024
We're grateful for your kind words and positive rating. It was a pleasure having you as our guest, and we hope to host you again soon.KarimReception

10/10 Excellent

jorelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean.good value and great service
Stayed 3 nights in Dec 2023
Response from KARIM on 18 Feb 2024
Dear,thanks for the 10 out of 10.We sincerely hope to get the pleasure to see you for your next trip to Geneva.Sincerely yours.KarimReception

10/10 Excellent

MarcAnthony, Asuncion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sarah

Stayed 1 night in Dec 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay
Really enjoyed staying here. All the staff were very welcoming and helpful. Great choice at breakfast and tram stop just outside straight into the city centre.
Stayed 3 nights in Oct 2023

8/10 Good

Pearl

Stayed 3 nights in Sep 2023
Response from Karim - Reception on 15 Oct 2023
Dear,Thanks for rating our property.We sincerely hope to see you for your next trip to Geneva.Sincerely yours

10/10 Excellent

Carol

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I stayed in was very clean and the location of the hotel is excellent, in a lovely quaint and calm part of town, only 20 mins from the centre of Geneva. The daily breakfast was great. Would highly recommend it. Parking is available for a small fee right at the hotel in their secure underground car park.
Stayed 8 nights in Sep 2023
Response from Karim - Reception on 15 Oct 2023
Dear,Thanks for sharing your experience in our property.It is nice to read that your stay here met your expectation and we sincerely hope to see you for your next trip to Geneva.Sincerely yours

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet and comfortable hotel. Nice breakfast which was free. The staff were friendly and helpful,
Stayed 3 nights in Aug 2023
Response from Karim - Reception on 22 Aug 2023
Thanks.Dear,Thanks for reviewing our property after your stay with us.It is nice to read that your moment with us met your expectations and we sincerely hope to welcome you back soon for your next trip to Geneva.Sincerely yours.KarimReception

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and facility in lovely, charming Carouge neighborhood
Stayed 1 night in Jul 2023

10/10 Excellent

Kirby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Karim - Reception on 22 Aug 2023
Dear,Thanks for rating our property after your stay with us.We sincerely hope to welcome you back soon for your next trip to Geneva.Sincerely yours.KarimReception

10/10 Excellent

mariana, Katy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay in Geneva: affordable, excellent transportation options, good restaurants around. We have been there two times and thinking of booking again!
Response from Karim - Reception on 20 Jun 2023
Dear,Thanks for that awesome comment and for rating our property.It is good to read that your stay met your expectation and we will be more tham pèleased to welcome you again for your next trip to Geneva.

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Sofiane - Reception on 13 May 2023
Dear guest, We would like to thank on behalf of our whole team. Getting a good feedback from our precious guest is an honor, and we strive every day to get this result. I really hope we'll see you again, so that we can satisfy you again and offer you a fresh and modern experience of what an hotel should be. Please accept my kind regards,

10/10 Excellent

Kareem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent comfort bedding and professional staff
Stayed 2 nights in Apr 2023
Response from Sofiane on 5 May 2023
Dear guest, The whole team is glad to see your positive review. In fact, there is nothing more pleasant for us than to constat that our service satisfied you. We hope to see you again, and to satisfy you even more. We would like to thank you for your commentary on the professionnalism of our staff. We work every day to achieve this, and it is always a pleasure to see that our work is valued.Kind regards, Reception

10/10 Excellent

Tiffiney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my time here. The staff was so warm and friendly to my sister and I. The breakfast was great, and public transportation was easy from here. I will return, thank you for the hospitality.
Stayed 5 nights in Apr 2023
Response from Sofiane on 5 May 2023
Dear guest, The whole team is glad to see your positive review. In fact, there is nothing more pleasant for us than to constat that our service satisfied you. We hope to see you again, and to satisfy you even more. Kind regards, Reception

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spring Joy in Geneva
Great hotel in quite Carouge. Breakfast was excellent, even offered freshly squeezed orange juice The tram stop is conveniently located outside of the hotel (trams #12 and 18). We loved the window sitting area in the room and enjoyed strolling the lovely streets whenever we had the time in the evening and morning. Many restaurants in 5 -10 minutes of walking distance.
Stayed 4 nights in Mar 2023
Response from Sofiane on 5 May 2023
Dear guest, The whole team is glad to see your positive review. In fact, there is nothing more pleasant for us than to constat that our service satisfied you. We hope to see you again, and to satisfy you even more. Kind regards, Reception

6/10 Okay

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not good
Room are modern but too hot and no way to reduce the temperature hence an uncomfortable stay. The lift also broke and was trapped as no one in reception noticed the alarm.
Stayed 2 nights in Feb 2023

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Karim on 22 Oct 2022
Dear,Thanks for rating our hotel.We sincerly hope to see you for your next trip to Geneva.Sincerely yours.KarimReception

10/10 Excellent

Rashmi

Stayed 3 nights in Aug 2022
Response from Karim on 10 Sept 2022
Dear,Thanks for rating our property.It is good to read that your moment with us met your expectation and we hope to have the pleasure to see you for your next trip to Geneva.Sincerely yours.KarimReception

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2022
Response from karim on 21 Aug 2022
Dear,Thanks for rating our property and sincerely hope to see you soon.Sincerely yours

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2022
Response from karim on 21 Aug 2022
Dear,Thanks for rating our property after your last stav with us.We will be pleased to welcome you again for your next trip to geneva.Sincerely yours.KarimReception

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jun 2022
Response from Karim - Reception on 21 Dec 2022
Dear,Thanks for having time to rate our property.We sincerely hope to see you again for your next trip to GenevaKarimReception

10/10 Excellent

Seth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby adorned with cartoon art, graphic novel pages, classic antique figurines, and shelves of books. Children’s comics, hard-boiled adventure, and adult novels from the historic to the sensational. Incomparable welcome from the staff, morning breakfast and late night drinks. Quiet, clean, and comically convenient to the 12 and 18.
Stayed 4 nights in Jun 2022
Response from Karim - Reception on 21 Dec 2022
Dear,Thanks you for your great review.Great to reag that your enjoyed your moment with us. We sincerely hope to see you again for your next trip to Geneva

2/10 Terrible

Tercilia

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
Disappointing stay. It would have been a lot less stressful if the staff had been more friendly. They were late with the check in of the rooms, and we weren't the only ones, there were many guests in the reception who still hadn't been able to get the room until 4 pm. This is really frustrating. However I can understand that there are delays and accept it, unfortunately Miss Z. at the reception treated us very badly, with contempt and without giving us an explanation of the delay. I’m sorry for all the other staff as it was evident that they cared and tried to make us comfortable, however I don’t accept this type of behavior. Too bad because the hotel deserves it, for being a 3 star it is really very nice and the rooms modern, even if a little bit of dust. The breakfast very well stocked! For the rest I don't think I'll ever go back.
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff Jeffrey was very helpful. And bar staff was also very obliging to help us microwave our own food. Thanks.
Stayed 2 nights in Jun 2022
Response from Karim - Reception on 21 Dec 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

bhupendra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like- location, free( get the pass from hotel ) tram and bus on doorstep. Supermarket and mini mall walking distance. Hotel -clean, friendly staff, good breakfast. Dislikes- none Anything else- try the burger/ pizza and bar opposite the hotel. The pizza’s are excellent. Drinks are cheaper than hotels.
Stayed 3 nights in Jun 2022
Response from Karim - Reception on 21 Dec 2022
Dear,Thanks you for your great review.Great to reag that your enjoyed your moment with us.We sincerely hope to see you again for your next trip to Geneva

10/10 Excellent

uday

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient and comfortable
Rather functional hotel. Comfortable bed, good size bathroom, good wifi. Very little storage space, no coffee making facility, fridge or safe Hotel decorated with cartoon from local artist. Service friendly and excellent Very near tram stops, so easy to get around
Stayed 3 nights in May 2022
Response from Karim - Reception on 21 Dec 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE the cartoons and featured cartoonists everywhere! So stimulating and fun!
Stayed 3 nights in May 2022
Response from Karim - Reception on 21 Dec 2022
Dear,Thanks you for your great review.Great to reag that your enjoyed your moment with us.We sincerely hope to see you again for your next trip to Geneva

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff.
Stayed 7 nights in May 2022
Response from Karim - Reception on 21 Dec 2022
Dear,Thanks for rating.We sincerely hope to have the pleasure to see you for your next trip to Geneva.Sincerely yours.KarimReception

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2022
Response from Karim - Reception on 21 Dec 2022
Dear,Thanks for rating.We sincerely hope to have the pleasure to see you for your next trip to Geneva.Sincerely yours.KarimReception

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Karim on 21 Dec 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, big room, great service, nice breakfast, good for kids.
Stayed 1 night in Apr 2022
Response from François - Front Office Manager on 11 May 2022
Dear Robert, Thank you so much for such an amazing note ! We hope to see you soon in Carouge, Best regards,

10/10 Excellent

Franck

Stayed 1 night in Mar 2022
Response from Karim on 3 Apr 2022
Bonjour, Un grand merci pour votre note en espérant avoir le plaisir de vous revoir prochainement. Karim Réception

10/10 Excellent

melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the decor, love the area.
Stayed 2 nights in Feb 2022
Response from Karim on 3 Apr 2022
Bonjour, Un énorme merci pour cette note, nous sommes heureux de voir que vous avez apprécié votre moment parmi nous et nous espérons avoir le plaisir de vous accueillir de nouveau dans un futur proche. Karim Réception

10/10 Excellent

Giuseppe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for short business trips
Great stay! Nice and clean
Stayed 1 night in Dec 2021
Response from Karim - Reception on 21 Dec 2022
Dear Guest,Thank you for rating our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Arnaud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021
Response from Karim - Reception on 21 Dec 2022
Dear,Thanks for rating.We sincerely hope to have the pleasure to see you for your next trip to Geneva.Sincerely yours.KarimReception

10/10 Excellent

M Carolina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mother daughter trip! Great experience
Great location to visit the main landmarks of Geneva and easy access to public transport and trains. Breakrfast was delicious! Everyone was so helpful that I will recommend it always!!!
Stayed 3 nights in Dec 2021
Response from François - Front Office Manager on 27 Dec 2021
Dear Carolina, Thank you so much for your kind remark and notation. We are pleased to see we overexpected your expectation for your stay with us. It will always be a pleasure to welcome you back here in Carouge. Kind regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New, modern hotel with nice interior design. Large rooms, large bathroom. Convenient parking onsite. Close to public transport (~15-20 min to city center).
Stayed 1 night in Sep 2021
Response from Karim on 5 Oct 2021
Dear, thanks very much for reviewing your experience in our property. It is good to read that you had a great time with us and we sincerely hope to see you for your next trip to Geneva. Sincerely yours

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pleasant hotel
Stayed 4 nights in Sep 2021
Response from Karim on 5 Oct 2021
Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean and the staff were very helpful
Stayed 3 nights in Aug 2021
Response from Karim on 23 Aug 2021
Dear Chris, Thank you very much for having time to review about your last stay in our property. It is good to read that your stay met your expectations. We hope to have the pleasure to see you for your next trip to Geneve. Sincerely yours. Karim Reception

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I thought the hotel was exceptionally clean. The staff were friendly snd attentive. It was well priced. We would absolutely go back again. It was unique with all the paintings on the wall of different famous comic artists. Bottom line NO complaints and enjoyable stay.
Stayed 1 night in Jun 2021
Response from François - Front Office Manager on 5 Jul 2021
Dear Guest, Many thanks for sharing with us your survey ! We are glad to know we overpassed your expectations for your stay in our hotel. We are looking forward to welcome you back. Best regards,

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from François - Front Office Manager on 19 Jun 2021
Dear Adrian, Many thanks for your survey. We are pleased to see we totally fit your expectations. See you soon at ibis Styles Genève Carouge !

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressive decor
Very impressive décor. Ideally located
Stayed 1 night in Jul 2020
Response from Karim on 3 Aug 2020
A big thank you for taking the time to publish these few lines on your recent visit to Ibis Styles Geneve Carouge! We are delighted that you enjoyed the graphic style of our hotel and that you had a good experience with us. See you.

2/10 Terrible

Verified traveller

Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went with my dog, they were very friendly and nice. the location was great, it is at the art district, next to the hotel is a park which is very dog friendly. The hotel takes 13 mins by public transportation, hotel provides GENEVA public transportation card, guests are free to go anywhere.
Stayed 1 night in Feb 2020
Response from PIERRE on 23 Mar 2020
Thank you very much for your answer. Thank you for the top rate. See you the next time in our hotel Best regards The reception

10/10 Excellent

Nik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Excellent hotel - had everything I needed for my business trip - thank you!
Stayed 1 night in Jan 2020
Response from Pierre Team Leader on 17 Jan 2020
Dear Sir, Thank you very much for your answer. See you the next time. Best regards

10/10 Excellent

Art

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2020

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Lola- Front Office Manager Assistant on 18 Dec 2019
Dear Paul, Thank you for taking the time to rate our hotel and services. We will be happy to welcome you again when next visiting Geneva. Best regards.