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Reviews of The Ambassador

4 out of 5
The Ambassador
21 Quai Des Bergues, Geneva

Reviews

9.0

Wonderful

Rating 10 - Excellent. 164 out of 278 reviews" "
Rating 8 - Good. 91 out of 278 reviews" "
Rating 6 - Okay. 16 out of 278 reviews" "
Rating 4 - Poor. 5 out of 278 reviews" "
Rating 2 - Terrible. 2 out of 278 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sue

Stayed 3 nights in Dec 2023

10/10 Excellent

edward

Travelled with partner
Liked: Amenities
Great location and staff.
Stayed 4 nights in Sep 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and pleasant staff
Stayed 2 nights in Oct 2023

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First trip to Geneva. Stayed at the Ambassador per the recommendation of a family member. Great place. Quiet and clean. The staff was very attentive. The hotel restaurant was closed, but who cares with sooooo many wonderful options available in the nearby old town. Would stay here again.
Stayed 3 nights in Oct 2023

10/10 Excellent

Fredfy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 3 nights in Sep 2023

10/10 Excellent

Namir

Stayed 1 night in Sep 2023

8/10 Good

Lilia, Quebec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was lucky to find an amazing deal for this hotel! It is close to everything including the lake.
Stayed 5 nights in Jun 2023

10/10 Excellent

rack

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Yousef Ibrahim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable Stay at The Ambassador Hotel
Rating: ⭐️⭐️⭐️⭐️⭐️ (5/5 stars) I recently stayed at The Ambassador Hotel, and I couldn't be happier with my experience. The service, attention to detail, and overall atmosphere were exceptional. Upon arrival, the staff was warm and friendly, ensuring a smooth check-in process. The room was clean, spacious, and beautifully decorated, providing a peaceful environment for a good night's sleep. The highlight of my stay was the outstanding dining experience at the hotel's restaurant. The menu offered a wide variety of delicious dishes, expertly prepared and served by knowledgeable staff. The hotel's central location was convenient for exploring the city's attractions, shopping, and public transportation. The amenities, including the fitness center and complimentary Wi-Fi, were excellent. In conclusion, I highly recommend The Ambassador Hotel. The service, accommodations, and attention to detail made my stay truly unforgettable. Thank you to the entire staff for their exceptional hospitality. I can't wait to return!
Stayed 3 nights in Aug 2023

6/10 Okay

James

Liked: Cleanliness
Mostly good. Good size room, just oddly apportioned. Bathroom space is divided in two, with shower and toilet crammed into the smaller space. Water provided only on first day. Coffee maker in lobby is good. I didn't try breakfast, but it looked meager. Good bakeries nearby.
Stayed 3 nights in Jul 2023

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Very decent hotel,centrally located within easy walking distance to amenities
Stayed 1 night in Jul 2023

10/10 Excellent

Ela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the only thing we did not like about this Hotel was parking. My husband had a hard time to find parking,
Stayed 1 night in Jul 2023

10/10 Excellent

Inessa

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed in a very nice , clean, big room overlooking the lake. Excellent location and very good, friendly staff .
Stayed 3 nights in Jul 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
I LOVE the area, it's right off the lake so it's beautiful! And I can walk outside ANYTIME of the day, which in some ways extended my time in the area and my enjoyment. I loved it! I walked out around the lake @9 one night and got ice cream, which is hard to find because Geneva food vendors shuts down @7, unless you're in this area. You can find sit-down options of course, but I wouldn't want that by myself, after an evening stroll.
Stayed 2 nights in Jun 2023

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about our stay was great except the price of the continental breakfast. $25 per person is a little ridiculous.
Stayed 1 night in Jul 2023

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great hotel, very convenient location near the lake and walkable to all places to see in the city
Stayed 2 nights in Jul 2023

8/10 Good

George

Liked: Cleanliness, property conditions & facilities
Good hotel, but maybe not in the middle of Summer
Great location and wonderful views from the upper floors. Valet parking is efficient and the staff is very accommodating. Elevators so no steps to lug your luggage over... Never ate at the hotel - too many options around there! Gym across the street at sister hotel. Two things to note: rate charged was higher than hotels.com reservation. (I'd prepay next time). Also, as an American, the Air Conditioning is lacking for our sensibilities. We were there during a heat wave and the room never cooled down. Opened the window in the early morning, as it was cooler outside. Noisy too as there are benches right in front of the hotel.
Stayed 1 night in Jul 2023

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
Fabulous hotel. A short walk from the station and closer to the lake. Friendly helpful staff
Stayed 2 nights in Jul 2023

8/10 Good

Jane

Travelled with partner
Liked: Staff & service, property conditions & facilities
Wonderful location and friendly, helpful staff. Gave us a room when we arrived early. It was small but comfortable. Loved that they had black out blinds. We would stay there again without question. Housekeeping was not stellar. They forgot the second towel. We only had one bathrobe and they didnt change the sheets even though they got dirty. Obviously we could have asked if it had been a problem.
Stayed 2 nights in Jul 2023

10/10 Excellent

nir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very recommended
Excellent location very comfortable and the service was wonderful.
Stayed 1 night in Jul 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great location on the river and less than a 10min walk from the train & bus station, so very convenient for getting to and from the airport. The old town was just a few minutes in the other direction over the footbridge. The staff were very welcoming and couldn’t have been more helpful. Our room (superior double) was very well appointed with a great comfy large bed and a seating area. The bathroom was spacious with a fantastic and powerful shower. I wouldn’t have any hesitation in recommending this hotel and would definitely stay again if returning to Geneva.
Stayed 1 night in Jul 2023

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Firstly the location of this hotel is amazing! We travelled from London for one night - the staff were really friendly and helpful, they allowed us to leave our bags before our room was ready. When we got back later on in the evening our bags were waiting for us in our room. The room was clean, lovely view, nice and cool and we found the bed comfortable - no noise during the night. Again the staff were super friendly in the morning and lets us leave our bags at checkout and we were able to pick them up when we left in the evening.
View from room
Stayed 1 night in Jul 2023

10/10 Excellent

Pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and value
Opportunity to be right on the edge of the Lake in a well run hotel. Unexpectedly quiet because the road in front is now pedestrianized. Comfortable and clean.
Stayed 2 nights in Jun 2023

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous stay!
Stayed 2 nights in Jun 2023

6/10 Okay

David

Liked: Cleanliness
Stayed 2 nights in Jun 2023

10/10 Excellent

Cody

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great Location for walking around the city. Parking was a little tricky.
Stayed 1 night in Jun 2023

10/10 Excellent

Evan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent air conditioning that is adjustable and automatic shutters . Good bed. Best location and large rooms for superior room. Fridge is a bit small.
Stayed 1 night in Jun 2023

8/10 Good

Yuliya

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great hotel, poor service
The Ambassador Hotel is located at one of the best locations in Geneva, next to the lake. I had amazing room with view on the fountain. The stay was great until the situation with refusal to provide invoice for my stay. The grounding was that it was booked via hotels.com and can't be issued by hotel itself, although my colleagues received it instantly at reception with same booking. 4 days of constant negotiations by email, and finally I received it. This was not the best experience, but apart from service, hotel is definitely recommended for stay.
Stayed 1 night in Jun 2023

10/10 Excellent

morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. It is well located with numerous restaurants, bars, pharmacy, and public transportation. It is very walkable. The rooms are clean and front desk staff very friendly. I would highly recommend.
Stayed 2 nights in Jun 2023

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Downtown convenience
Great location. Very helpful and accommodating staff. Comfortable room with the exception of the tub/shower. Side is way too high and shower head is mounted at knee level. Other than that, no issues. Able to use gym at partner hotel across the street. Didn’t use restaurant.
Stayed 3 nights in Jun 2023

10/10 Excellent

feng

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Staff out our three rooms together, which was very nice. Bathrooms are tiny, but otherwise all was great.
Stayed 1 night in Jun 2023

8/10 Good

Leo

Liked: Cleanliness
Stayed 1 night in Jun 2023

8/10 Good

Rosemina

Stayed 7 nights in Jun 2023

10/10 Excellent

Ivan

Stayed 1 night in Jun 2023

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, no complaints.
Stayed 4 nights in Jun 2023

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Checking out didn't appear to be as simple as checking in.
Stayed 1 night in May 2023

8/10 Good

GAMMELl VANESSA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in May 2023

10/10 Excellent

Patti

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cneck in was very friendly and helpful
Stayed 1 night in May 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It was my first trip to Geneva. the location was perfect. my view from my room was beautiful. the staff were extremely courteous and helpful. Merci.
Stayed 1 night in Apr 2023

10/10 Excellent

Cesar

Stayed 3 nights in Apr 2023

8/10 Good

Guy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, well placed hotel.
Very good hotel that is less than a 10 minute walk from the hotel. Many rooms, although not all have a great view over the lake. Well placed if you need to get around the centre of town. All the staff were excellent. The hotel didn’t seem very full while I was there and although I liked its style and feel, some may think that it could do with some refurbishment
Stayed 1 night in Apr 2023

10/10 Excellent

Walter, Lookout Mountain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with a great location. Room was clean and spacious. We will come back!
Stayed 2 nights in Apr 2023

10/10 Excellent

Stephanie, Gananoque

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spot. Highly recommend.
Stayed 2 nights in Mar 2023

8/10 Good

Yoel, Tel Aviv

Liked: Cleanliness, staff & service, property conditions & facilities
good location
Stayed 1 night in Mar 2023

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service upon arrival. Nice lobby area in to meet up with others and head out.
Stayed 1 night in Mar 2023

10/10 Excellent

NICHOLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, excellently located.
Good hotel, excellently located ! Nicely renovated rooms and bathrooms. Polite and helpful reception staff. Lobby could be redecorated and made more inviting. A bar could be added.
Stayed 2 nights in Mar 2023

8/10 Good

Aaron

Stayed 1 night in Feb 2023

10/10 Excellent

Cuthbert

Stayed 1 night in Feb 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back...
Lovely stay at the Ambassador, unlike most hotels in Geneva this one has a little more modern and better-kept feel about it. the Location from the Train station and the "center" is perfect. The night porter on arrival was very helpful, with information and processing my checking-in quickly after a long journey.
Stayed 3 nights in Jan 2023