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Hotel Palazzo Grillo

4.0 star property
Upscale retreat near Old Port invites travelers to challenge friends to a game of pool or get expert help with tickets to Genoa's best attractions

Choose dates to view prices

Hotel Palazzo Grillo in Genoa offers dry cleaning, in-room WiFi, an arcade/game room, a library, and tour assistance. Guests can also use luggage storage for city exploration.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Memory foam bed
Blackout curtains
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Memory foam bed
Blackout curtains
Private bathroom
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Memory foam bed
Premium bedding
Down duvet
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Memory foam bed
Premium bedding
Down duvet
Blackout curtains
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Double Room (Sofa Bed)

Luxury Double Room (Sofa Bed)

Luxury Double Room (Sofa Bed)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Memory foam bed
Sofa bed
Down duvet
Premium bedding
Blackout curtains
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Memory foam bed
Down duvet
Premium bedding
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Elite Double Room

Elite Double Room

Elite Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Memory foam bed
Premium bedding
Down duvet
Blackout curtains
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Memory foam bed
Premium bedding
Down duvet
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, City View

Deluxe Suite, City View

Deluxe Suite, City View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Memory foam bed
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room

Comfort Double or Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Memory foam bed
Premium bedding
Down duvet
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
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About the area

Map
Piazza delle Vigne 4, Genoa, GE, 16123

What's nearby

  • Palazzo Ducale - 3 min walk - 0.3 km
  • Genoa City Hall - 3 min walk - 0.3 km
  • Piazza de Ferrari - 5 min walk - 0.4 km
  • Aquarium of Genoa - 5 min walk - 0.4 km
  • Old Port - 5 min walk - 0.4 km

Getting around

  • Genoa Piazza Principe Station - 16 min walk
  • Genoa (GOA-Cristoforo Colombo) - 24 min drive

Restaurants

  • ‪Tazze Pazze - ‬2 min walk
  • ‪Klainguti pasticceria - ‬1 min walk
  • ‪Les Rouges - ‬1 min walk
  • ‪Il Ristoro dei Grimaldi - ‬2 min walk
  • ‪Cremeria Buonafede - ‬2 min walk

About this property

Hotel Palazzo Grillo

Upscale hotel near Old Port
Close to Port of Genoa Cruise Ship Terminal, Hotel Palazzo Grillo provides a terrace, an arcade/games room and a library. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • A round-trip airport shuttle (surcharge), a lift and smoke-free property
  • A billiards/pool table, 1 meeting room and multilingual staff
  • A 24-hour front desk, a front desk safe and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hotel Palazzo Grillo offer comforts, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and sound-insulated walls.
Other amenities include:
  • Memory foam beds and down duvets
  • Bathrooms with showers and bidets
  • Flat-screen TVs with digital channels
  • Electric kettles, daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 24 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 969 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Built in 1545
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 24 per day(1969 ft away; open 24 hours)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 010025-ALB-0020
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Palazzo Grillo Genoa
Palazzo Grillo Genoa
Hotel Palazzo Grillo Genoa
Palazzo Grillo Genoa
Palazzo Grillo
Hotel Hotel Palazzo Grillo Genoa
Genoa Hotel Palazzo Grillo Hotel
Hotel Hotel Palazzo Grillo
Hotel Palazzo Grillo Hotel
Hotel Palazzo Grillo Genoa
Hotel Palazzo Grillo Hotel Genoa

Frequently asked questions

Is Hotel Palazzo Grillo pet-friendly?

Yes, Hotel Palazzo Grillo allows cats and dogs (limit 1 total). There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Hotel Palazzo Grillo?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Hotel Palazzo Grillo?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Does Hotel Palazzo Grillo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.

Where is Hotel Palazzo Grillo located?

Located in Genoa Historical Centre, this hotel is within a 5-minute walk of Centro di documentazione per la Storia, l'Arte e l'Immagine di Genova and Old Port. Port of Genoa Cruise Ship Terminal is 1.2 mi (1.9 km) away. Genoa Piazza Principe Station is 16 minutes by foot and Genoa Genova Brignole Station is 20 minutes.

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Reviews

Hotel Palazzo Grillo Reviews

9.4

Exceptional

9.8

Cleanliness

9.0

Location

9.6

Staff & service

9.0

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 292 out of 391 reviews
Rating 8 - Good. 74 out of 391 reviews
Rating 6 - Okay. 18 out of 391 reviews
Rating 4 - Poor. 5 out of 391 reviews
Rating 2 - Terrible. 2 out of 391 reviews

Reviews

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Great location in the old part of town.
View from a window
Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet location.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kelli

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Dec 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful boutique hotel center of historic district. Very comfortable bed and lots of amenities. Definitely recommend
Stayed 1 night in Nov 2025

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, clean, great location and friendly staff. We stayed in a dulux suite with a ‘city view’ which was a bit cheeky as the ‘view’ was basically a wall with a dead pigeon on it! The location though was impeccable - you can walk anywhere in under 20 mins
Stayed 3 nights in Dec 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful boutique hotel with a fabulous restaurant and bar. Walking distance to all historic sites. Lots of five star amenities
Stayed 2 nights in Nov 2025

10/10 Excellent

Bonita

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful interiors, comfortable room, great staff, excellent location
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location near sights etc, staff all very friendly and helpful. Also, near lots of great restaurants.
Stayed 3 nights in Sep 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my favourite place we stayed at while in Italy. The building was stunning and historic, while the rooms were modernized. Breakfast was simply incredible and the staff was warm and friendly. Highly recommend!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities
Great location and we could walk to so many things we wanted to see. The alleyways were amazing and after a few days we learned our way around. So much to see, taste and explore here!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel in central old town location.
Stayed 6 nights in Jun 2025

10/10 Excellent

Melissa

Liked: Amenities
Excellant Hotel. Beautiful property! I would definitely stay again!
Stayed 1 night in Jul 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the old town. Friendly staff and nice breakfast terrace.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
An amazing historic building transformed into a wonderful hotel, central location in the old city! Great staff and service. Would stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Phillip

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. The only issue was that we tried to order two glasses of wine from the bar next door and they said we could carry them to our room but then they wanted to charge us the room service price. Carrying drinks from the bar to our room was not actually room service so I feel like they were trying to get more money out of us unnecessarily. So we purchased wine at a store elsewhere. Otherwise everything was great.
Stayed 1 night in Jan 2026

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous palazzo tastefully designed.
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, room comfort

Excellent Stay

Staff were friendly and very helpful particularly all the girls at reception. Hotel is ideally placed in the centre of the old town with the only drawback that taxis can only get to the Piazza Competto which is 50 meters away so you have to wheel your luggage that 50m.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ysabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place to stay, seeped in history, right in the heart of the old town. We had a fantastic time with friendly staff, a clean, comfortable, air conditioned room. Some of the smaller ally streets can feel a little unsafe but if you stick to the main ones it was great :)
Stayed 1 night in Aug 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful palazzo hotel! Great central location, easy to walk to everything.
Stayed 4 nights in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in great location. Walking distance to both historic sites and water. Would stay again
Stayed 2 nights in Apr 2025

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
The lobby is beautiful with old fresco. Everything is organized and well taken care of. The breakfast is good. The room itself was average but had all the amenities needed. The location is conveniently located in the old town close to most of the attractions. All the stores are shut down after 7 pm except the restaurants so the streets in the area look abandoned. It's easy to get lost in the narrow streets which can be dark at night. I was a little nervous going out at night having to navigate the abandoned narrow alleys.
Stayed 4 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in a historic building right in the heart of Genoa. 5 minutes from the port and Cathedral. Tons of good places to eat nearby, and a great hotel!
Stayed 3 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Walkable to many attractions. Rooms are fine but staff and its service is the star. Everyone at the hotel were helpful and go beyond the normal to ensure a fantastic experience. One recommendation is once you’re in a taxi to the hotel; call the hotel to coordinate drop off location. Hotel is in a historic area with limited taxi access but the staff will help to secure your arrival.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location, wonderful staff, excellent value

beautiful historic building with cozy indoor library/workspace/lounge and a lovely rooftop terrace. staff was super friendly and helpful (and multi-lingual!). breakfast was solid and well worth the extra fee. excellent central location in old town genova, easily walkable to many points of interest and public transit. overall fantastic value, will definitely book again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jamie

Liked: Cleanliness
Very helpful staff. We got lost walking there and staff came to find us. We appreciated that. Great breakfast!
Stayed 2 nights in Jun 2025