Genting Highlands Hotel Guide - Hotels with Pool in Genting Highlands, Pahang

"Clean and nice rooms but there is no lobby or check in desk, everything is digital. If u want something u have to what’s app them. Second bedroom is v small. Water heater switch is in the living area and we didn’t know so we showered with cold water the first day. There was no handsoap in the bathroom which they gave us later. Overall a good stay but little far from main Genting area and activities. U have to either walk 10 min ( uphill) or take a grab which takes min 10-15 min to arrive. "

"Hi following are my observation and comment for improvement: 1. The masterbedroom door need to be fixed. Cannot open from inside the room. Knob mechanism not working. 2. TV box not fuctioning properly. 3. The room floor is not clean. Dust and hair strands can be found everywhere in the unit. 4. Washing machine was leaking water continuously. We had to clear the water using cloth. No broom or mop in the room. 5. Insufficient utensils. The unit is not well maintained in general. I will not...

"Overall experience was very great with Silaslee - 1) Room was clean, and towels were provided, toiletry were provided 2) Unit came with a very cool jacuzzi located at balcony 3) Unit included a Coway water machine, microwave, fridge and oven 4) Best of all is that the unit came with an automated mahjong machine "

"The balcony lights not working, checked by staff says fused but no action done. Balcony jacuzzi water heater sucks. Not able to fill up hot tub. Water icy cold. Wasted money on having a jacuzzi, no housekeeping services or towel changing services also poor. Left clean towel on sofa but did not remove the soiled towel we pile up for them. No microwave in 3 bedroom. Difficult to heat up food using the convention oven."

"Nice room with great view."

"It is a good apartment to stay in, the view is great when the weather is clear. "