Gerenzano Hotel Guide - Hotels with Pool in Gerenzano, Milan

"This hotel is part of a large chain and should follow a certain quality standard, but my experience was disappointing. The towels were torn and far too thin for what you would expect from a hotel of this category. The pillows were extremely soft, and there were no alternative pillow options available in the room. There were two of us staying in the room, but only one pair of slippers was provided. I only stayed for one night to rest between flights and was expecting a comfortable stay, but unfortunately that wasn’t the case. "

"Breakfast was very good. Room was clean."

"Teníamos dos noches reservadas, pero por problemas con nuestro vuelo, solo pudimos quedarnos una noche. El check-in fue problemático ya que a pesar de haber avisado por varios medios que llegaríamos al día siguiente, nunca nos respondieron. La comunicación con el hotel fue nula. Hoteles.com se comunicó con ellos por teléfono y nos dijeron que no había ningún problema. Sin embargo, al momento de registrarnos aparecíamos cómo "no show". Pudimos finalmente solucionarlo pero pasamos un mal rato. A pesar de quedarnos por una noche nos cobraron el impuesto municipal al turismo por dos noches... En fin..."