New Orleans Hotel Guide - Germaine Wells Mardi Gras Museum hotels in New Orleans, United States of America.

"Breakfast was very good The new bed was great The new TV was great The closet was awful One day the room wasn’t serviced at all and when we spoke to the front desk , which was after 5 pm, they had no one to clean it. Unacceptable "

"We stayed 3 nights and our room was never made up. We had to ask for towels, coffee, coffee cups and water each evening when we returned to our room. The used towels were never removed throughout our entire stay. We were told it was because we were in our room...we were gone from 11am to 9pm daily. "

"Excellent location, spacious rooms. 20th floor is renovated with much nicer bathrooms. "

"The rooms were clean-ish. But didn’t feel pristine. Nevertheless, I will stay again. The location was perfect for my friends and me"

"Everything was good, staff was friendly and helpful but the $15 discount for the food at the attached restaurant was a waste. Their service was bad. We just stood their waiting to get seated and the staff walked by us several times. They were understaffed and the waiter was the bus boy and seated people. So we could not use the $15 a day."

"Front desk staff was outstanding so were the bell desk people"

"The hotel and the room are beautiful. So many little details to make your stay more comfortable. My only complaint would be the shower. There is no way to take a shower without getting the floor wet. I like the design of the shower, but the opening needs to be smaller. "

"This was an amazing stay. Walls are paper thin so you can hear the people in the room next to you. But other than that I have no complaints at all. The staff was super friendly and the valet attendants were amazing. The security were also super friendly. 9.85/10!!! Highly recommend!!"

"Our stay was relaxed, comfortable, and quiet. We were a bit concerned about being so close to all the action of french quarter fest. turns out We couldn't have picked a better place for a walking vacation."