Germantown Hotel Guide - Romantic Hotels in Germantown, Memphis

"Room was clean, housekeeping did a great job. Breakfast was what to be expected for being included in the stay. You have a mixture of staff hospitality. Parking was extra but on the property able to access from the building. "

"Checking in the clerk was very friendly and helpful. It was the shifts that followed that was horrible. The customer service went down tremendously from that evening til the next day. We also experienced the smell of marijuana heavily in our room after being gone all day. The staff handled this very poorly. I just feel like if I pay my hard earned money that my concerns should be addressed properly. It wasn’t til checkout that the host that was originally there at check in assured me that I wouldn’t get an extra charge and apologized. Honestly I would never book this hotel again. The area was really convenient but I’d rather travel a little further that have to deal with attitudes."

"Clean room, nice looking hotel"

"A trip back in time, all was fantastic, accommodations from upkeep, rooms, restaurant food and the drinks in the lobby bar was fantastic. The hotel gives you the feeling of going 50 years back in time. Southern charm and hospitality. And not to forget the Duck ceremony every day, going from the fountain up to their sleeping quarters on the roof."

"We stayed in an interior room which had a balcony that overlooked the store. The balcony had rocking chairs and table with 4 chairs. We loved eating and drinking there. The room was very clean and the beds were comfy. The spacious bathroom has a walk in shower plus large tub. We were on the 3rd floor which has a bar, sitting area with games and an outdoor terrace to sit by a fire and make s'mores. "

"It’s best to access the hotel through the shopping center road and lots. The side road entrance is not kept up at all. No fault of the hotel management, I’m sure. "

"Clean room friendly staff great breakfast options "

"yes and yes"

"They promoted food at the bar but when we asked about it, the fryer was broken. "