Gerzen Holidays

This hotel is in an excellent location to reach city center and the central train station. Staff were very friendly and we were able to drop off our luggage until check in at 3pm. Spacious lobby with lots of seating and an elevator right beside the counter. The double room was very comfortable; soft bedding, a closet, a mini fridge, a long desk and bench, as well as a great sized bathroom. Towels and bedsheets are changed everyday unless you put up a "Do Not Disturb" sign. The room also had air conditioning if you prefer not to open the windows.

The Manager of the Front Desk - Martin is awesome!!!

The staff were friendly and accommodating with plenty of smiles. Unfortunately there was building work going on the work noise wasn’t good and it left my car dirty with saw dust etc. however I expect that this work will be completed by next year when we usually stay here.

Room was clean, location was decent for the price. Lots of shops nearby and only 10 minute walk to main train station and major tourist attraction.

Great spa facilities quiet and serene mountain surroundings no noisy kids Food excellent, fantastic variety, but a little salty Waiters are trying hard, very friendly but could be a little more professional Massage therapist Michaela is a miracle worker!