Geuensee Holidays

We had a great time staying at AVA hotel and our room which was a junior suite had plenty of space and Yvonne was wonderful and very helpful. The only things that we recommend to add are first and foremost air conditioning which is lacking in most properties in Switzerland and as the temperatures are constantly getting warmer it is becoming a necessity and not a luxury. Secondly it would be great to have the option of having a small refrigerator in the rooms. We bought a lot of great Swiss chocolate and fortunately Yvonne accommodated us by keeping them in the main refrigerator to keep them from melting.

The drive up was an experience on its own, the location is indescribably beautiful with panoramic views of the mountains, green valleys and blue lakes below, spotted with little farms and villages. Staff was supremely helpful and kind, treated us like family, offering advice and perspective on surrounding areas and other destinations along our trip. The room was comfortable and beautiful as well. Food was delicious, the pool is a must do experience. They let us charge our EV for free in the garage. The hiking trails around the property were borderline unoccupied and yet very well maintained, with breathtaking views of the surrounding area. We were able to easily walk to the nearby Bürgenstock to get lunch and take the catamaran to Lucerne and back. My only regret is that I did not stay longer.

Wonderful views, friendly and accommodating staff, clean and comfortable. We loved our quiet stay on the water. Would highly recommend.

A nice place to stay

Pro: Balcony room was one of the best I’ve even been to, spacious, clean, and amazing view. Good location, close to the city, yet also in the edge of it where it quiet and peaceful. Con: Required 100 CHF per night deposit, which was not mention on their Expedia page and they promised to update their Expedia page. The hotel offer some excellent lake services (private boat, pedal boat) which was not mentioned, we even asked to different employees at the reception but they were not able to offer what they have, one of the receptionist went to actually look for private boats services from the city instead of offering they have at hotel, we ended up accidentally learning about what they have and asked for it. The hotel can do a lot more by making their guests aware of the special services they already have. Also, one before out check-in we coordinated with the hotel and got a confirmation for a room on the 2nd floor, but upon arrival we got the room on the second floor instead. P.S. the hotel is composed of two building (old and new) our room category was in the new building, which seemed to be better.