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Charme Hotel Hancelot

Hotel in Ghent with a bar

Choose dates to view prices

Photo gallery for Charme Hotel Hancelot

Interior entrance
Daily buffet breakfast (EUR 17.50 per person)
Comfort Double Room
Meeting facility
Comfort Double Room | Living area
Charme Hotel Hancelot welcomes travelers with a cozy fireplace and peaceful garden in the heart of town. Enjoy a buffet breakfast, relax at the bar, and get help planning local excursions. This upscale boutique hotel offers free WiFi and multilingual staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Free WiFi
  • Business services
The current price is €93
includes taxes & fees
2 Nov - 3 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

8.6 out of 10
Excellent
(12 reviews)

Highlights

Heating
TV
Portable fan
Private bathroom
Hairdryer
Daily housekeeping
In-room safe
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
TV
Portable fan
Private bathroom
Hairdryer
Coffee/tea maker
Daily housekeeping
In-room safe
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Portable fan
Private bathroom
Hairdryer
Coffee/tea maker
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed
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About the area

Map
Vijfwindgatenstraat 19, Ghent, 9000

What's nearby

  • Capitole Theatre - 6 min walk - 0.6 km
  • Ghent University - 9 min walk - 0.8 km
  • Saint Bavo Cathedral - 15 min walk - 1.3 km
  • Ghent Town Hall - 17 min walk - 1.4 km
  • Gravensteen Castle - 4 min drive - 1.8 km

Getting around

  • Ghent-Dampoort Station - 19 min walk
  • Brussels Airport (BRU) - 58 min drive

Restaurants

  • ‪Koepelbar - ‬6 min walk
  • ‪Gusto Theaterrestaurant - ‬7 min walk
  • ‪Pizza Cesar - ‬4 min walk
  • ‪Elvire Eetcafé - ‬5 min walk
  • ‪Smørbrød - ‬7 min walk

About this property

Charme Hotel Hancelot

Boutique hotel
Consider a stay at Charme Hotel Hancelot and take advantage of a terrace, a garden and a fireplace in reception. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Multilingual staff, smoke-free property and a banquet hall
  • A front desk safe, tour/ticket information and 1 meeting room
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All guestrooms at Charme Hotel Hancelot offer comforts such as free WiFi and safes.
More amenities include:
  • Heating and portable fans
  • Bathrooms with showers and hairdryers

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The price is €106
includes taxes & fees
30 Nov - 1 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (EUR 15 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 17.50 for adults and EUR 12.50 for children
  • A bar/lounge

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 118 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Heating
  • Iron/ironing board on request
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Arrivals after 10 PM cannot be accommodated.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 17.50 for adults and from EUR 12.50 for children
  • Covered self-parking fee: EUR 15 per night
  • Late check-out fee: EUR 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Property is also known as

Charme Hancelot
Charme Hancelot Ghent
Charme Hotel Hancelot
Charme Hotel Hancelot Ghent
Hancelot
Charme Hotel Hancelot Hotel
Charme Hotel Hancelot Ghent
Charme Hotel Hancelot Hotel Ghent

Frequently asked questions

Is Charme Hotel Hancelot pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Charme Hotel Hancelot?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Charme Hotel Hancelot on 2 Nov 2025 start from €85.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Charme Hotel Hancelot?

Self-parking is available for EUR 15 per night. Limited spots are available.

What time is check-in at Charme Hotel Hancelot?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Charme Hotel Hancelot?

Checkout is at noon. Late checkout is available for EUR 15 (subject to availability).

Where is Charme Hotel Hancelot located?

Situated in Ghent, this boutique hotel is within a 10-minute walk of Small Beguinage Ghent, Capitole Theatre, and Ghent Public Library. Ghent South Shopping Center and Glass Alley are also within 10 minutes. Ghent-Dampoort Station is 19 minutes by foot and Gentbrugge Station is 23 minutes.

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Reviews

Charme Hotel Hancelot Reviews

8.4

Very good

8.8

Cleanliness

7.8

Location

9.2

Staff & service

8.0

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 110 out of 268 reviews
Rating 8 - Good. 112 out of 268 reviews
Rating 6 - Okay. 33 out of 268 reviews
Rating 4 - Poor. 9 out of 268 reviews
Rating 2 - Terrible. 4 out of 268 reviews

Reviews

8/10 Good

Vahur

Liked: Cleanliness, staff & service, property conditions & facilities
Historical nice place!
Stayed 2 nights in Jun 2023

2/10 Terrible

Sandeep

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible stay. Didn’t sleep both nights I was there.
Stayed 2 nights in Apr 2024

6/10 Okay

Richard

Liked: Staff & service

Beautiful but loud building

Very nice place to arrive to and is in a good location. Building is beautiful and old, but this naturally makes it pretty loud, you hear footsteps above etc. Room itself was nice but bathroom could do with a refurb.
Stayed 1 night in Dec 2022

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming Charme

I enjoyed my stay at the Charme Hotel Hancelot. Check-in was easy and the service was terrific. When they told me my room was on the top floor and there was no elevator, they offered to help carry my suitcase to my room. My room was clean and comfortable. My only suggestion would be for a new mattress as the one in my room was a bit too soft. Otherwise a wonderful stay and I would happily choose this hotel again!
Stayed 1 night in Sep 2024

10/10 Excellent

Laena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel! The room I stayed in was on the top floor and had solid wood floors and angled ceilings, even in the bathroom! Smelled so good like fresh, bright wood. Beautifully carved matching antique wood furniture as well- beureau, desk and bed frame. A really peaceful and clean feeling energy. The hotel lobby is full of gorgeous antiques and beautiful art everywhere, soft jazz and classical music being played and the staff were all extremely friendly and helpful. Really elegant and tasty breakfast. I loved my stay here!
Stayed 1 night in Apr 2024

6/10 Okay

miguel

Disliked: Property conditions & facilities
Hotel needs a lot of maintenance. Floor too noisy. Hard to mix water temperature. Breakfast ok
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely hotel (just not good for a summer day)

The hotel is charming with its classic style. Even though it's an old building, it's well-preserved. Just the bathrooms, in my opinion, need some renovation. The bed was not very comfortable. It was a super warm day with no AC, just a small ventilator. There's no elevator, but ok. The breakfast was delicious with lots of options. The location is very good, close to the city center.
Stayed 1 night in Jun 2023

6/10 Okay

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
This property does not have a lift. It would be good if Hotels.com asked properties without lifts to make possible guests aware of this fact. I travelled with a friend who has mobility limitation and this is not a good place to stay for people with difficulties going up or down stairs, particularly if the staircase is dark.
Stayed 2 nights in May 2024

8/10 Good

Frank

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Character period peoperty let down by service.

A beautiful period property situated on the outskirts a few tram stops away from the centre. Staff effecient but little more. Room was found clean but massively let down by the lack of housekeeping. Towels never changed or even picked up off the floor. Consumables like water and tea-bags not replenished. Plug missing from hand-basin. Requested one from reception but nithing happened. Breakfast was varied and adequate but ran out if late and not replenished. Will we go back again? Not sure!
Stayed 3 nights in Jun 2023

6/10 Okay

Bjarke

Liked: Staff & service
Disliked: Property conditions & facilities

What the pictures did not tell

When style and theme becomes authentic. The theme and style of this hotel is really cool, with the integration with the medieval town of Ghent. But, as much as the hotel wants to be high-class the same the hotel fails. The bathroom was looking very stylish, but the windows could not be opened as they are rotten. The shower is a bathtub build into the floor, but unfortunately the water temperature is almost impossible to control - either burning or ice cold. In addition the shower head needs cleaning from calcium, as a lot of water end on the floor, which is not falling towards a drain, meaning lake on the floor. The toilet is covered by a coating that makes it look like made from small stones, where the coating is not destroyed. In the lounge the sofa was dirty, and the louver desperately needs cleaning. The bedroom was ok, however no view through the window, and the hangers are the cheapest quality possible. The rooms, windows, floors and in general scream for maintenance. This is not any longer a theme, this was very authentic. Very sad, because the concept is fantastic. The service at the hotel is kind and great people - which of cause contributes a lot keeping the stay acceptable.
Stayed 3 nights in Jun 2023

6/10 Okay

Stephanie

We hadden een comfortkamer geboekt. Toen we in de kamer kwamen stonk het verschrikkelijk naar een afvoerputje. Het bed was ok en het ontbijt was super lekker...
Stayed 1 night in Oct 2025

4/10 Poor

Willam

Liked: Staff & service
Disliked: Property conditions & facilities
I did not feel that the website portrayed the facility as it is. It is an old facility with old furniture and bed, e.g. keys to the room were from the 1920's. Bathroom facilities were modern and quite satisfactory.
Stayed 2 nights in Sep 2025

6/10 Okay

Bernd

Liked: Staff & service
Das Charme Hotel Hancelot ist leider schon in die Jahre gekommen. Schade. Auch aus einem denkmalgeschützten Haus kann man den Charme der Vergangenheit wiederbeleben. Das Frühstück ist ok. Leider mussten wir unser Auto in einem nahegelegenen Parkhaus unterbringem. 10min zufuß.
Stayed 1 night in Sep 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service
Hotel is quaint, in a period building with high ceilings and creaky floorboard. Staff were helpful, parking in their garage convenient, and the neighbourhood was quiet. TV didnt work, nor the Bathroom light, but the receptionist fixed the latter and we didn't bother to mention the TV. Main negative was the very bad smell from the drains in the bathroom, and the lack of air con.
Stayed 1 night in Sep 2025

8/10 Good

Pernille

Liked: Staff & service
Disliked: Cleanliness
Rigtig god koncept dog er det ikke sjovt at gulvet knirker højt for hver bevægelser og alt kan høres fra etagen ovenpå
Stayed 2 nights in Jul 2025

8/10 Good

Ewan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting character property that could probably do with a bit of a refresh. The room was a good size, with a comfortable bed. A couple of minor flaws, wiring was visible on the ceiling light, and the window frames had seen better days. I will probably stay elsewhere next time I am in Ghent.
Stayed 2 nights in Jul 2025

10/10 Excellent

Delainie

Liked: Cleanliness, amenities, property conditions & facilities
Very nice small hotel! Breakfast was amazing. The room was comfortable, the area is beautiful, and we happened upon a small festival in the city center. We plan to stay again if we are ever in Ghent in the future!
Stayed 1 night in May 2025

10/10 Excellent

Hans-Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Ein Hotel recht nah an Gent. Zu Fuß 15 Min., mit der Bahn 3 Min. Große Zimmer, allerdings im 2. Stock sehr steile Treppen. Tolles Frühstück, schöne alte Möbel überall, leider ist der Garten mit Sitzplätzen in keinem guten Zustand. Charme hat das Hotel ganz viel.
Stayed 2 nights in Jun 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stopover in good location Ghent

Great hotel friendly staff and clean comfortable room.
Stayed 3 nights in Jun 2025

6/10 Okay

Robin

Liked: Staff & service
Disliked: Cleanliness
De kamer zelf viel helaas wat tegen (Wij hadden de kamer met het "inloop bad". Wat lichten waren kapot, en soms zelfs het glad ervan ook, waardoor draden open en bloot in een vochtige badkamer hingen. Ook was de kamer nog erg stoffig bij ons bezoek. In de hoeken van de kamer en onder het bed was er al een tijdje niet gestofzuigd. Echter het personeel en het ontbijt was hartstikke goed. Het hotel is op een kwartiertje lopen van het centrum, en we mochten onze auto 2 uur langer laten staan dan eigenlijk gereserveerd was. Aan service en vriendelijkheid geen gebrek!
Stayed 1 night in Jun 2025

10/10 Excellent

anja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wundervolles qualitativ hochwertiges buffet
Stayed 2 nights in May 2025

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het hotel heeft zoals de naam al aangeeft veel charme, erg vriendelijk en behulpzaam personeel.
Stayed 2 nights in May 2025

10/10 Excellent

Aurelia

Liked: Cleanliness
Lovely atmosphere
Stayed 1 night in May 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel - shabby chic, good fresh breakfast - only slight downside was it can be a little noisy due to to old wooden floor boards but for me this adds even more character to this lovely building- would definitely stay again - around 10 mins walk to the centre of Ghent
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Du charme mais aussi de la vétusté

Hôtel qui a certes le charme des vieilles maisons et des vieux meubles mais qui est malheureusement en très mauvais état. Dans la chambre (surclassée !) il manquait 1 rideau et 1 autre était dégrafé (à 3m de hauteur...); douche et lavabo certes neufs mais reste de la sdb non refait ... vitres sales et réparées au scotch, aucune insonorisation, baguettes de câblerie cassées,multiprises/fils partout, TV de la taille d'un IPAD, etc...Mosaïque cassée dans l'entrée, jardin à l'abandon, etc... Points très positifs : literie confortable, parking (rare à Gand) et PDJ bon rapport qualité/prix, service aimable. En conclusion, dommage car le bâtiment a vraiment du potentiel, mais les photos sont trompeuses et il ne devrait pas être annoncé à 4* en l'état dans l'offre.
Stayed 1 night in Mar 2025