Gillette Holidays

We loved our stay at Hotel St. James and the location was perfect for our trip itinerary! The room was clean and spacious, and staff were friendly during our brief interactions. I will definitely stay here again and am looking forward to our next trip.

Cleanliness was excellent and the staff was very friendly

We had one of the best hotel experiences we’ve ever had. The atmosphere is young, welcoming, design-driven, and genuinely comfortable. Denise, Fior, and Angela truly embody what great hosts should be: warm, attentive, and effortless in their communication. Everything felt seamless from start to finish. We were pleasantly surprised with a room upgrade, and the facilities were modern, spotless, and extremely comfortable. It honestly felt unreal to have such a high-quality experience at a price we could afford in New York. The location couldn’t be bette, close to everything we needed and just steps from the subway. We even enjoyed a lovely complimentary wine tasting, which was a great touch. We’ll absolutely be back on our next trip to New York.

The staff is excellent and friendly. We loved the location.

Front desk staff fixed a hiccup with ease!