Augsburg Hotel Guide - GlasPalast hotels in Augsburg, Germany.

"-Great location. -Building need upgrading -elevator works sometimes, power outage -Need new towels and beddings -Staff are nice"

"Great location, check in staff very helpful and very nice. "

"Staff were very welcoming and helpful. Room was spotlessly clean. Great location and easy walk from the train station. Lovely Italian restaurant nearby. Would visit again. Breakfast was great. "

"We arrived at 11.0pm and the front door was closed and no staff available. The email that showed us how to get into the hotel and locate our room did not arrive until the following morning. We stayed 4 nights and the room was not refreshed at all during our stay. Whilst I understand that hoteliers need to control costs and I fully understand it is not necessary to clean or service a room every day, making sure that the rooms have enough dry towels, tea or coffee and bins are emptied must be the very least required "

" Was only there one night so we really didn’t use the kitchen, rooms we nice and bathroom was clean. I just didn’t like the process of trying to get a code for the room so late and then looking for the address on the street in the rain. Location services could have been better. "

"Very convenient "

"The staff were amazing from the front desk to the housekeeping to the restaurant. I will definitely be back. "

"Clean but water didnt work for one day"

"Good"