Glen Allen Hotel Guide - Cheap Hotels in Glen Allen, Richmond

"This is a nice area surrounded by restaurants. The room was clean. The hot tub was dirty around the edges but they had cleaned it by our second night. Breakfast was basic eggs, sausage, biscuits. The front concrete was dirty in front of the hotel. Staff was nice. "

"Since we been here it feels like family the staff here is wonderful the parking is great it's pet friendly and our room is always clean "

"Hotel is dirty, staircase going to upstairs to 2nd level and our hallway is dirty. It seriously need to be vacuumed. Our top layer bed sheets were dirty you can see the stain told the front desk and housekeeping came and change it for us. Our sofa looks dirty and worn out so we did not sit on it, bathroom is fine except the toilet area you can smell urine it seriously needs a deep clean. Our key cards keep locking us out of this our room. Turns out they cancel our reservation, never explained why but we literally checked in on Friday how else do you think we have the key cards and our stuff is in the room but the front desk fix the issue in the system so that solved it. The bed were fine and we were able to use the bathroom so we decided to stay the 2 nights. We’re only here for volleyball tournament and we’re not coming back to this hotel. Oh we avoided breakfast we rather get it from somewhere else. "

"Very nice hotel"

"The TV and refrigerator in my room weren't working. A call to the front desk initiated a visit from a housekeeping staff person, who had no idea what to do. Maintenance was not available. The room itself was very good, large and clean. Breakfast was very good, with many choices. Front desk staff was friendly, and as helpful as they could be. Would stay again, but check tv and refrigerator before getting settled."

"Staff was super friendly from the start. The coffee in the lobby was excellent. Room was very clean and the towels were so soft. Only thing was there was no microwave in the room and there was people running up and down the halls very late at night. Overall the stay was very nice. "

"Too many fire alarms. My 5 year old thought there would be a fire in the night."