gmina Bystra-Sidzina Holidays

We had a wonderful stay at the Aparthotel Oberza. The staff were really helpful ahead of and during our stay, arranging airport transfers, trips and ensuring our rooms were ready when we arrive early following a very early flight, which was much appreciated. The room was spacious, clean, comfortable and quiet overlooking the pretty courtyard, with a lovely balcony to sit out on. Breakfast was delicious and huge! With plenty of veggie options. The location is excellent within easy walk of river, castle and main square, and there are plenty of great bars and restaurants in the surrounding streets. We had a great stay and will be back.

Incredible property. Front desk was really nice but not always responsive when needed (like when the doors were stuck and 8 guests were trapped and couldn’t get out) or when luggage needed to be stored. Went to use the hot tub at night but keypad didn’t work and no one was there to assist. In time hopefully they sort this out and then it will be an amazing place to stay.

Clean room and friendly staff

Great, spacious apartment very close to town square attractions and the train station. Average communication with the management team. Our laundry machine and bathroom plug did not work from the beginning (it was important for us to get laundry done after two weeks of traveling before the next part of the trip). I reported it right away when we checked in on Friday and understandably was willing to wait until Monday for the problem to be fixed due to the weekend, however, the management team wrongly stated that we did not leave the key as requested on Monday. The next day the management team told us that they were unable to get into the apartment again (through messaging app), however, my husband was talking to the repair man right in our apartment before we even received this message. Unfortunately, during our seven days stay this issue was not resolved and not until day five I was offered a code to the laundromat a few blocks away (I wished that was offered right away). Also, although the bathroom looked beautiful, it was poorly functional due to not having a shower and just a bathtub (it was my mistake for thinking that this would not be a problem when I booked this property). With six of us there and one bathroom with a bathtub, the water was spraying all over the bathroom and causing slippery conditions. For this reason alone, I would not book this apartment again although I loved everything else about it.

Hotel was clean and spotless staff very helpful and polite