The location was fantastic. We could walk almost everywhere, and when we couldn't, the U-Ban stop was right around the corner. Lots to see and do within walking distance. The desk staff, especially the day guy with glasses, were extremely gruff. The hotel is non-smoking, but they have an outdoor smoking lounge right off the lobby. They leave the door cracked, so the whole place smells like smoke, including our room on the fourth floor which was above the smoking area. When I mentioned this to the desk clerk, he said, "I have to accommodate the smokers!" I thought, "What about the non-smokers who paid to stay in a non-smoking hotel?" But this is Germany and there are lots of smokers and gruff people, so...be warned. The room clean. The bed was very comfortable. The bathroom was small (especially the shower) which had some moldy spots in the corner (yuck). Other hotels we stayed in in Germany offered greater value, but this was Munich during Oktoberfest. Average hotel.