2 Bedroom Apartment - 2 Night Stay | Beach/ocean view

Reviews of Ocean Plaza Resort

4.5 out of 5
Ocean Plaza Resort
80 Marine Parade, Coolangatta, QLD

Reviews

8.8

Excellent

Rating 10 - Excellent. 367 out of 696 reviews" "
Rating 8 - Good. 247 out of 696 reviews" "
Rating 6 - Okay. 63 out of 696 reviews" "
Rating 4 - Poor. 15 out of 696 reviews" "
Rating 2 - Terrible. 4 out of 696 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Patricia

Stayed 5 nights in Jul 2023

10/10 Excellent

Sheila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unit we had was realy lovely the veiws were great as we had ocean veiws from the balcony and all the windows,shoping was easy all on the ground floor,walking distance to all the food areas and clubs plus transport plenty of buses.An all round great place to stay.
Stayed 10 nights in Jul 2022

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service
The view, facilities, convenience of location and layout of the unit was seriously excellent. The unit could have been cleaner with a little more attention to detail though. Make sure you take extra toilet paper if you stay more than 2 nights or be prepared to pay for extra.
Stayed 4 nights in Apr 2022

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service
Staff friendly helpful Great location close to everything
Stayed 5 nights in Apr 2022

10/10 Excellent

Lainie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ocean views for days
Amazing views. Clean well-appointed two bed, two bath apartment. A little dated in parts but can’t beat location. Will return.
Stayed 6 nights in Apr 2022

8/10 Good

Debra

Travelled with partner
Liked: Staff & service, amenities
The view was gorgeous, the staff were friendly and helpful. The unit itself had some pretty old, such as tap ware in bathroom and cleanliness could be better. We cleaned fan before putting it on and grout inI shower and bathroom were pretty disgusting. Felt safe and location was great
Stayed 3 nights in Mar 2022

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with a great location to the beach and sitting above a plaza with Woolworths, Timezone and plenty of eateries makes life so easy with kids From very young to late teens. Extremely good staff from reception through to tech support and cleaners Will definitely stay again.
Stayed 3 nights in Mar 2022

10/10 Excellent

Ronald Sidney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location,view,staff. Only very minor thing, no soap holder in shower...
Stayed 6 nights in Feb 2022

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely be back!
Stayed 3 nights in Feb 2022

8/10 Good

Brenden

Travelled with family
Liked: Cleanliness, staff & service
Great location
Great location, across the street from the beach. The hotel is also situated right above a shopping complex with a grocery store (Woolworths), cinemas, games arcade (Timezone) and various restaurants. The rooms themselves are slightly dated but reasonably large.
Stayed 2 nights in Jan 2022

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positive stay review
Excellent Hotel - surprised by the size of the accommodation & central to all the best Coolangatta has to offer
Stayed 2 nights in Jan 2022

8/10 Good

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family weekend by the ocean
Accommodation was nice and modern, lots of space and great view. Friends unit was a little more dated and not so spacious, so depends what you get allocated on the day.
Stayed 2 nights in Nov 2021

8/10 Good

Cassandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The rooms are old and need updating. The view is amazing of the ocean. Bed needs a new mattress very uncomfortable. Dryer stopped and started and zapped my husband. Great location very close to beach and shops.
Stayed 4 nights in Jan 2022
Response from m on 13 Jan 2022
Thanks

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021
Response from M on 10 Jan 2022
Thank you Mitchell for your review

10/10 Excellent

Glennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large apartments friendly staff grew location
Stayed 2 nights in Nov 2021

8/10 Good

Rachel

Liked: Room comfort
Nice stay
Wonderful view - the apartment was dated and the shower had black grout. Needed a refurb. However a comfortable bed and nice spacious lounge area with a smallish balcony.
Stayed 3 nights in Oct 2021

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First class facilities and friendly service
Stayed 5 nights in Sep 2021

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was what we liked the most. We had a very bad taxi experience. we waited 45 minutes for a taxi that didn't turn up. The front desk staff were the ones to use the taxi button and then 45 minutes later when we were supposed to be at our appointment the staff came over and told us that the taxi was 20 minutes away.!!!! we were not happy.
Stayed 4 nights in Sep 2021

10/10 Excellent

Gordon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were nice and helpful. Check-in and check-out was easy. The apartment (2 bedroom) was clean, and comfortable with magnificant views over the beach, ocean, and hinterland. My wife, our 2 year old, and I really enjoyed our stay and will definately come back.
Stayed 2 nights in Sep 2021

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favourite place on Earth
Ocean Plaza Resort is my go to whenever I feel life getting on top of me. It's my place to recharge, relax and remember what I'm grateful for. I have been visiting Ocean Plaza for a few years now and I would live here in a heartbeat. The staff are exceptional. Friendly faces every time we stay. The rooms are sensational. The views, oh the views.. Can't beat them. I cannot fault this place. I love it.
Stayed 3 nights in Aug 2021
Response from Building Manager on 5 Sept 2021
Hi Kylie, Thank you for your awesome review of your recent stay with us at Ocean Plaza Resort, we are very pleased to hear you love coming to Ocean Plaza Resort and enjoy your stay each time. All our apartments at Ocean Plaza Resort have amazing Ocean Views in fact every master bedroom has incredible ocean views, where else can you lie in bed and watch the whales playng in the bay at this time of year? We are very proud of our entire team, they all work hard to make sure our guests have the best possible time. We are always pleased to see you Kylie and are looking forward to your next visit.

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Great holiday unit
Unit was really really well equipped Re kitchen , I was able to entertain people for lunch so Thankyou
Stayed 5 nights in Jul 2021
Response from M on 29 Jul 2021
Thank you so much for the positive feedback, we look forward to welcoming you back next time you are in Coolangatta.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021
Response from M on 29 Jul 2021
Thank you for taking the time to review Ocean Plaza Resort

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Convenient to everything
Stayed 2 nights in Jul 2021
Response from m on 29 Jul 2021
Thanks

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2021
Response from m on 29 Jul 2021
Thanks you for your feedback

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, clean and location was fantastic.
Stayed 4 nights in Jun 2021
Response from M on 13 Jul 2021
Thank you for your fantasic review, we look forward to welcoming you back next time you stay in Coolangatta.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The view is amazing and the atmosphere is friendly and welcoming. Feels very homely. Great kitchen apprecuated all the utensils.
Stayed 3 nights in Jun 2021
Response from M on 6 Jul 2021
Thank your for taking the time to review Ocean Plaza Resort, We are pleased to know you enjoyed your stay.

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Stayed 4 nights in Jun 2021
Response from M on 6 Jul 2021
Thank you

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed this property since late 1980's, Always excellent.
Stayed 7 nights in May 2021
Response from M on 28 Jun 2021
Thank you for your review

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the convenience, view and space within the apartment. Great for business trip or family getaways :)
Stayed 4 nights in May 2021
Response from M on 28 Jun 2021
Thank you for your review, Look forward to seeing you next time you sty in Coolangatta

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central hotel no need for the car as everything is walking distance. Only down fall, in a 2 bed room unit only one aircon in the lounge room. The fan in the main room was shockingly slow. Summer would defiantly be interesting.
Stayed 3 nights in May 2021
Response from M on 18 May 2021
Thank you for taking the time to leave a review on our beautiful Beach Front Ocean Plaza Resort. There is always a lovely cool sea breeze during the summer months that helps keep the apartments cooler. We do have apartments that have full air con in all of the rooms however you would need to phone direct for these apartments.

2/10 Terrible

Leah A.

Disliked: Cleanliness
Misleading
The apartment we were given did not match the listing I booked. The photos on the listing were not of the unit we stayed in but of much better higher units with views of the beach and living spaces . Really disgusted of the false advertising and unreasonable price for what we were provided.
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Unit badly needs renovations but the most amazing view!
Stayed 2 nights in Apr 2021
Response from M on 20 Apr 2021
Thank you, not sure what apartment you were in? Could you please email us and let us know.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Lovely place to stay however very dated apartment.
Stayed 5 nights in Apr 2021
Response from M on 13 Apr 2021
Thank you for your review and I am pleased you loved Ocean Plaza Resort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2021
Response from M on 20 Apr 2021
Thank you for taking the time to review Ocean Plaza Resort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2020
Response from M on 13 Apr 2021
Thank you for your review

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big apartment. Beautiful views. So close to the beach and shops, restaurants.
Stayed 6 nights in Jan 2021
Response from M on 23 Mar 2021
Thank you for leaving such a positive review, We look forward to welcoming you back again and highly recommend to call us direct with any request.

10/10 Excellent

Melissa, Brisbane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at Ocean Plaza. The staff were friendly, as were the people we met who live in the building. We had an amazing ocean view and the apartment was huge. It was perfect for a family of 4. The pool area was also perfect for little kids. We will definitely be back!
Stayed 5 nights in Dec 2020

10/10 Excellent

MalnGail, Petrie.Qld.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view. Walking distance to everything. The bus services.
Stayed 5 nights in Nov 2020
Response from M on 7 Dec 2020
Thank you for your review, Please remember to book direct next time for your repeat guest discount

6/10 Okay

Cheryl, Goondiwindi

Travelled with family
Liked: Amenities, property conditions & facilities
Didn’t like the over kill of bleach smell for two days Also a second tv is always handy Curtain in 2nd room really need total block from lights and I felt they needed a good wash
Stayed 6 nights in Oct 2020
Response from M on 8 Dec 2020
Thank you for your review. Please remember to book direct next time for your repeat guest discount.

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice self contained 2 bedroom unit facing the beach. Woolworths and Aldi in the same shopping complex as the hotel with plenty of places to eat and drink at your door step. Could not have asked for anything more. Very enjoyable stay.
Stayed 3 nights in Jul 2020
Response from M on 28 Jul 2020
Thank you for taking the time to leave a wonderful review. We are so pleased to hear you enjoyed your stay at Ocean Plaza resort Coolangatta

8/10 Good

Nic, NSW

Travelled with group
Liked: Cleanliness, amenities
Perfect location. Roomy apartment, clean and great views.
Stayed 2 nights in Jul 2020
Response from M on 28 Jul 2020
Thank you

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness
Wonderful staff. Beautiful location. We will be coming back.
Stayed 2 nights in Jul 2020
Response from M on 27 Jul 2020
Thank you for leaving a lovely review. Please call direct next time to receive a repeat guest discount.

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2020
Response from M on 7 Jul 2020
Thank you

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Friendly staff, great location across the road from the beach, walking distance to shops and restaurants and amazing views.
Stayed 5 nights in Jun 2020
Response from M on 7 Jul 2020
Thank you for taking the time to leave a review

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 2 nights in Jun 2020
Response from M on 1 Jul 2020
Thank you, we are pleased you enjoyed your stay

10/10 Excellent

Shelley, Dubbo NSW

Travelled with group
Liked: Cleanliness, amenities
Amenities are top notch, spacious units & internal access to Strand is so convenient. Everything is right at your fingertips from restaurants, beach, yoga, supermarkets, shopping & plenty of lovely places to enjoy a quiet drink - all this within 200 metres from leaving your room, bliss!
Stayed 5 nights in Feb 2020
Response from Manager on 21 Feb 2020
Hi Shelley, Thank you for taking your time to review your recent stay with us at Ocean Plaza Resort. We are so pleased to hear you really enjoyed your stay, we are very fortunate to have so many facilities within a short walk not to mention the spectacular ocean views from every one of our Holiday Apartments. We hope to welcome you back again soon. Regards Building manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and perfectly located to the beach, restaurants and public transport.
Stayed 5 nights in Nov 2019
Response from m on 30 Dec 2019
Thank you for taking the time to leave a review

8/10 Good

michele

Liked: Staff & service, room comfort
Great location
Great location , room a bit dated in need of a makeover
Stayed 4 nights in Oct 2019