Take advantage of a terrace, a garden and a playground at Sandcastles on the Broadwater. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with an arcade/games room and dry cleaning/laundry services.
Located near the beach, Sandcastles on the Broadwater is in Labrador, a neighbourhood in Gold Coast. The area's natural beauty can be seen at Surfers Paradise Beach and Burleigh Beach, while Warner Bros. Movie World and Dreamworld are popular area attractions. Travelling with kids? Consider Gold Coast Aquatic Centre, or check out an event or a game at Gold Coast Turf Club. Discover the area's water adventures with scuba diving, snorkelling and parasailing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Gold Coast travel guide
At Sandcastles on the Broadwater, you can look forward to a terrace, a garden and a playground. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with an arcade/games room and dry cleaning/laundry services.
Other perks include:
An outdoor pool
Free self-parking
Babysitting (surcharge), barbecues and luggage storage
Beach towels, tour/ticket information and a vending machine
Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and boast comforts such as air conditioning, in addition to amenities such as free WiFi.
Other conveniences in all rooms include:
Heating and ceiling fans
Showers, baths or showers and hairdryers
45-inch flat-screen TVs with digital channels and DVD players
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
25 units
Garden
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open from Monday to Friday (8:00 AM to 4:00 PM), Saturday to Saturday (8:00 AM to noon) and Sunday to Sunday (8:00 AM to 11:00 AM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property will be renovating from 19 June 2026 to 18 December 2026 (completion date subject to change). The following areas are affected:
Exterior
Renovation work will only be conducted on weekdays. Every effort will be made to minimise noise and disturbance.
Access methods
Staffed front desk, lockbox
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is limited to 500 MB per room, per stay.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
This property does not have any lifts
Property class
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
Frequently asked questions
Does Sandcastles on the Broadwater have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Sandcastles on the Broadwater?
As of 25 Sept 2026, prices found for a 1-night stay for 2 adults at Sandcastles on the Broadwater on 28 Sept 2026 start from €390, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Sandcastles on the Broadwater pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sandcastles on the Broadwater?
Self-parking is free at this property.
What time is check-in at Sandcastles on the Broadwater?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Sandcastles on the Broadwater?
Checkout is at 10 AM.
Where is Sandcastles on the Broadwater located?
This family-friendly Gold Coast aparthotel is located near the beach, within 2 mi (3 km) of Ian Dipple Lagoon and Harbour Town. Gold Coast Aquatic Centre and Australia Fair Shopping Centre are also within 3 miles (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Sandcastles on the Broadwater Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We had a great time in a 3 bedroom apartment. Location was great very close to everything you need. We have stayed here 3 years in a row and have always had a great experience.
Location is great and offers all the activities, pool spa and gym.
Vending machines
Beach across the road and nice restaurants
The apartments looks a little tired but definitely was worth it
Stayed 3 nights in Jul 2026
Verified review
6/10 Okay
Lorilee
20 May 2026
Liked: Check-in, communication
Disliked: Cleanliness
Great location. Easy for bus use. Just hard with small children as we are on the top floor and having baby items.
Just recommend fixing few items like dishwasher cap and replace single beds.
Staff lovely and easy to speak with. Overall good stay.
Stayed 5 nights in May 2026
Verified review
10/10 Excellent
Hernawati
31 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location by the beach
Stayed 6 nights in Jul 2025
Verified review
10/10 Excellent
Chris
1 Sept 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
We really enjoyed our stay. Great swimming pool and close to shopping
Stayed 2 nights in Aug 2024
Verified review
8/10 Good
Helen
2 Feb 2026
Liked: Cleanliness, amenities, communication
The complex is dated, but we found the price really reasonable for a very spacious apartment with amazing views in a great location. The apartment had everything we needed, was clean (although not spotless) and the pool and jacuzzi were awesome. Recommend for a family holiday at the Gold Coast.
Stayed 6 nights in Jan 2026
Verified review
6/10 Okay
Jan
4 Apr 2026
Liked: Communication
Parking was good, the office staff were friendly, the apartment was a little run down and needs maintenance and a good clean
My second stay at sandcastles and loved it. Room was spacious and definitely worth the money. They were also able to accommodate a early check in.
5min drive from Harbour Town
10-15 min drive to Australia Fair Mall
No lift so carrying luggage up and down can be a pain but we think of it at exercise 😂
Will definitely book again 💯
Stayed 7 nights in Mar 2026
Verified review
10/10 Excellent
Vanessa
5 Oct 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely location and peaceful
Stayed 7 nights in Sep 2023
Verified review
10/10 Excellent
RENEE
30 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great communication, lovely managers onsite at reception.
Spacious, clean, simple but lovely family friendly accommodation. Great pool as well!
Parking is secure, the staff at check-in are friendly and helpful. The pool is beautiful and it is a great location to explore the Gold Coast. The balconies on the rooms are great to sit and enjoy the beautiful views and breeze. My teenage daughter loved the spa. The only small negative, and this was not a surprise as it is in the listing, is that there are no lifts. The views make up for this. This is our second stay and we wouldnt hesitate to stay again.
Stayed 4 nights in Apr 2026
Verified review
10/10 Excellent
Ian
12 Feb 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly staff
Stayed 2 nights in Feb 2025
Verified review
10/10 Excellent
Madeline
10 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great experience at sandcastles its our go to every year as we travel to goldcoast every year. We have never had a bad experience at this property the kids love the pool the location is close to alot of different restaurants and the beach.
Stayed 7 nights in Sep 2025
Verified review
10/10 Excellent
mingqing
25 Jan 2025
Liked: Cleanliness, property conditions & facilities, communication
Family friendly apartment, close to beach, very convenient position
It was an old but well-maintained establishment, making it clean and comfortable. We plan to return since it is affordable and conveniently located.
Stayed 3 nights in Jan 2025
Verified review
10/10 Excellent
Desmond Peter
18 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely view of the Broadwater. Close to many facilities. Secure parking.
Stayed 9 nights in Jul 2025
Verified review
8/10 Good
Damien
18 Feb 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The managers of the property were very friendly and very accommodating of our needs. The pool and bbq areas were a big hit.
Stayed 2 nights in Feb 2024
Verified review
10/10 Excellent
Megan
17 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Sandcastles was immaculately cleaned and the staff are so friendly and accommodating.
Stayed 2 nights in May 2024
Verified review
10/10 Excellent
Kalyan
17 Jun 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything its in central location for all amenities
Stayed 2 nights in Jun 2024
Verified review
8/10 Good
Timothy
22 Apr 2025
Liked: Amenities, property conditions & facilities, communication
Disliked: Cleanliness
Loved the clean and well maintained pool and bbq area.
The view from the room was fantastic.
Better attention to cleanliness in the room woud of made the stay better
Stayed 4 nights in Apr 2025
Verified review
10/10 Excellent
Drew
6 Nov 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Thanks heaps for an awesome stay, was a great place and super chill. Other guests were super friendly too. Loved the lizard too!
Stayed 9 nights in Oct 2024
Verified review
8/10 Good
Amanda
26 Nov 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Our family really liked staying at Sandcastles on the Broadwater. The unit was really large and spacious for us all. The pool and spa were perfect for our kids. Nice and quiet area too.
Stayed 3 nights in Nov 2023
Verified review
10/10 Excellent
Carolyne
4 Nov 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely customer service, grounds well looked after, gym need refurbished and clean. Pool lovely, close to attractions and shopping.
Stayed 7 nights in Oct 2023
Verified review
8/10 Good
Adam
20 Aug 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed for three nights in a two storey apartment. Great facilities in the suite. Pool and spa was great. Would be more than happy to recomend and would definitely stay there again