Our third stay in this hotel. Set in a beautiful location near the town of Gordes. It has wonderful gardens and a huge outdoor heated pool. Service around the pool is limited. We ate in the hotel restaurant one evening and found the food to be pleasant enough. Gordes itself, a five minute drive away, has many delightful restaurants, two of which we ate in on our other two evenings. We had booked, a junior suite, it was large and bright with a spacious outdoor terrace.
The negative aspect of our stay was the poor standard in maintenance of our room considering what we had paid for it. On arriving we discovered three light bulbs not working. One in the hall, one in the bedroom and the one on our terrace. We notified reception. The hall light was changed immediately, the bedroom light was changed the following day. We were told the light on the terrace was solar powered. This was not the case. My husband ended up sorting out the problem. In the morning we wanted a coffee. Our Nespresso coffee maker was broken! We were told it would be changed later on in the day. Other small grumbles, my own personal Molton Brown soap disappeared from the bathroom on our return from our day out. Too much was wrong to give it a 5 star rating. The reception staff were sorry and realised the standards were not as they should have been. Compensation? 20% off a future booking!!! We are not sure that we will return. There are many other 5 star hotels in the area. We shall see....