Gorno Osenovo Hotels

"The Hotel Tanne is a remarkable escape. The room was gorgeous, with beautiful views, and positioned within a breathtaking courtyard. The food was authentic and delicious. But the most striking aspect is the staff. Our first visit to Bansko, with very rudimentary Bulgarian language skills, the staff nevertheless met our every question and need with a smile and a helpful answer. This place deserves more stars than I am allowed to give."

"We had a nice 3-day family trip to Bansko, and the Pirin Golf Club was an ideal stay for my family. I will definitely go again and recommend it."

"Clean rooms and spa, Friendly staff."

"Excellent and quiet place"

"This was not my first choice for a hotel in Bansko, but I'm so glad that I chose this. It had everything. You can see mountains everywhere, it has plenty of space where to park, staff are friendly, service is amazing, food was good, fair price. All in all, pretty good experience. "

"Location was spot on, staff very helpful generally an excellent stay "

"I loved the easy access to the jacuzzi and steam rooms and had a wonderful massage."

"Good"

"Location very close to ski facilities and mountain tracks. Very friendly staff. Nice outdoor relaxation area. The window view depends on the room. "

"The worst hotel I have ever stayed. The pictures are misleading and don't present reality not even close. The interior was old and stinky. The guy at the reception was angry every time we approached him even during the check in. The spa center resembleed more lile a sanitarium or an old hospital from the Eastern European block. The breackfast was cooked days ago and served just warmed up including the crepes and omelette, the only good thing were the kind Ukrainian servers at the restaurant "

"The only complaint was that the internet was close to non-existent no matter what area of the property we tried. That was part of the reason we did not stay another night. The spa area was nice with very few guests around. Not walking distance to the city center, but taxes are readily available."

"Hot tubs weren't open but pool was and it was very nice. Breakfast is sufficient. Front desk staff nice. Good value."

"Very clean room. Amazing views of the mountains. Great selection of food for breakfast. Helpful staff. Recommend."

"It's a great 3 star hotel, all amenities are good. The Jacuzzi and sauna were amazing after a day of skiing. Very convenient located, just 3 minutes by car to the gondola. Close to the main street with restaurants at walkable distance. Very nice staff. We will definitely be back next year and stay here again. "