Grabenstätt Hotels

"Hotel Gerl far surpassed my expectations and my family’s. The staff, food, amenities, rooms and food was all perfect! My kids are asking when we are coming back and I know it’s going to be soon thanks to how great they treated us. "

"Clean room with a nice mountain view, friendly staff"

"We were greeted at check in with a glass of prosecco each before going to the room. The room was a family room which provided a very spacious bedroom and seperate living room with a sofa bed. The spa facilities were absolutely beautiful and being located so close to the car park for us was ideal. Pet friendly and the area of Bad Reichenhall is absolutely stunning. We would stay in this hotel again tomorrow if we could. Loved it."

"Everything was great Small room Bed comfy Amazing staff"

"We absolutely loved this hotel. Everyone but two staff members was amazing. The young man that works the morning desk absolutely the best. He goes above and beyond to ensure you have what you need. The breakfast staff members were amazing. There is the one lady that worked the after desk that’s horrific. She needs a new career because she is miserable and mad at the world. The young man told us he would get us more train tickets to come back in 5 minutes because we extended our stay. I come back after he went home. We asked her for the tickets. She rudely said step in front of the desk not the side. She said just use your old tickets they will work I don’t see anything. Just an angry tone. Did say good by have a nice day nothing. Just started at us with hate for no reason. But other than her we loved it there we ended up staying two extra nights. The free area train tickets were a huge plus. It’s an easy walk to the train station! "

"Yes "

"Very good hotel and amazing restaurant "

"Very nice hotel. What made this a 5 star rating is the gentleman working the front desk at 0500. I was uncomfortable walking to the train station which is about a ten min walk, at that hour. I went to the ground floor to leave and there was a man standing outside the door looking very interested in getting in the hotel. I went back to the reception desk. I told the gentleman what I saw and that I wasn’t comfortable walking with luggage to the station. He checked the security camera and saw what I was talking about and immediately called a taxi. He then escorted me to the car and stayed until I was inside the taxi. Please send along my appreciation and thanks. Yeah, the cab was €10 but it was money well spent. "

"Breakfast was amazing - great food and a huge variety of tasty items. Room was comfortable, very clean and well appointed. thanks"