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Hotel Gramado Palace

3.5 star property
A family retreat with both indoor and seasonal outdoor pools, where kids can play in the playground while adults browse on-site shops or dine at Restaurante.

Choose dates to view prices

Hotel Gramado Palace welcomes families with amenities for everyone. Start your day with a breakfast buffet, then enjoy the pools or garden. Kids love the playground, while parents appreciate on-site shopping and in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is €51
includes taxes & fees
26 May - 27 May
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About this property

Hotel Gramado Palace

  • Family-friendly hotel near Gramado Covered Street
  • You can look forward to a free breakfast buffet, a terrace and shopping on-site at Hotel Gramado Palace. The on-site restaurant offers dinner and light fare. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
  • Other perks include:
    • 2 indoor pools and a seasonal outdoor pool, along with sunloungers
    • Free self-parking
    • A lift, coffee/tea in reception and a billiards/pool table
    • A TV in reception, a 24-hour front desk and a vending machine
    • Guest reviews give good marks for the overall condition
  • Room features
  • All 74 rooms boast comforts such as air conditioning, in addition to perks such as late-night room service and free WiFi.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Wardrobes/cupboards, baby baths and heating

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
The seasonal pool will be open from November to March

Frequently asked questions

Does Hotel Gramado Palace have a pool?

Yes, this property has 2 Indoor pools, a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Hotel Gramado Palace?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hotel Gramado Palace on 26 May 2026 start from €51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Gramado Palace pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Gramado Palace?

Self-parking is free at this property.

What time is check-in at Hotel Gramado Palace?

Check-in start time: 2 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Gramado Palace?

Checkout is at 11 AM.

Where is Hotel Gramado Palace located?

Located in Dutra, this family-friendly Gramado hotel is within a 10-minute walk of Hollywood Dream Cars Museum, Exceed Games Park Gramado and Orchids Park. Saint George Castle Medieval Museum and Prawer Chocolate Museum are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 196 out of 269 reviews
Rating 8 - Good. 63 out of 269 reviews
Rating 6 - Okay. 6 out of 269 reviews
Rating 4 - Poor. 4 out of 269 reviews
Rating 2 - Terrible. 0 out of 269 reviews

Reviews

Verified

8/10 Good

Roni Evandro

Liked: Cleanliness, staff & service, amenities
Quarto estava impecável. Roupas de cama e toalhas muito limpas e de qualidade. Funcionários atenciosos.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities
Quarto e banheiro pequenos,
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Priscila

Liked: Cleanliness, staff & service, amenities
Muito boa a estadia que tivemos
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Anderson

Liked: Cleanliness, amenities
Equipe da recepção precisa ser mais acolhedora
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Maurício

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar lindo e romântico. Quarto enorme limpo e cheiroso. Cama enorme e confortável. Piscina quente ela e limpa
Stayed 1 night in Oct 2025
Verified

4/10 Poor

JAYSON

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nosso retorno ao hotel foi decepcionante. Voltamos após alguns anos, com muita vontade e boas lembranças, mas nos deparamos com uma estrutura comprometida — suja, desgastada e distante da qualidade que um dia nos encantou. Agradecemos pela gentileza do hotel em realizar a alteração no tipo de suíte, porém, percebemos que o espaço necessita de uma reforma urgente. As camas são pequenas e desconfortáveis, os móveis estão antigos, e tanto o ar-condicionado quanto a televisão apresentaram falhas constantes, ligando e desligando sozinhos diversas vezes. Em vários pontos, a estrutura geral encontra-se em estado preocupante. O motivo do nosso retorno, o café da manhã — que antes superava inclusive muitos cafés coloniais de Gramado — foi a maior decepção. O que antes era um banquete variado e farto, hoje se resume a um café simples e pobre em opções. Solicitamos reposições e, para nossa surpresa, fomos informados de que não seriam feitas. As geladeiras que antes exibiam frios frescos e variados agora estão praticamente vazias, e a tradicional mesa de frutas, que tanto apreciávamos, não existe mais. O mesmo ocorreu com os salgados, agora muito limitados. É triste ver um hotel tão elegante, com um bosque tão belo e uma história tão marcante, chegar a esse ponto de descuido. Hoje, guardaremos nossas lembranças com base no que o hotel já foi — pois, infelizmente, ele não é mais o mesmo. Agradecemos o respeito dos funcionários. Contudo, diante da experiência atual, não retornaremos.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto limpo, piscina limpa e excelente tamanho, atendimento excelente, restaurante e bar no hotel, trilha para passeio. Hotel maravilhoso e lindo no estilo provençal.Recomendo a experiência.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Rachel

Liked: Cleanliness, staff & service
O quarto estava limpo, o atendimento foi bom, o hotel é um pouco antigo e usa sistemas de gestao um pouco ultrapassadas como fichas etc., porém não atrapalhou a experiência final como uma boa estadia. O ambiente do hotel é lindo, agradavel, ideal para uma estadia a dois.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Thayna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Você se sente num palácio

Incrível, quartos sempre limpos, equipe sempre disposta a ajudar. Ideal para famílias.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Daniela

Liked: Cleanliness, staff & service

Não compensa o valor pago

O hotel é lindo, com uma decoração antiga incrível que rende belíssimas fotos. O entorno é cheio de verde, uma natureza maravilhosa, e uma trilha para passear por dentro da mata. Os pontos negativos foram: cama desconfortável, tinha um buraco no meio (acho que juntaram dois colchões de solteiro), roupa de cama e banho não estavam 100% limpas. O café da manhã foi o pior de todos os lugares que já estive. Por ser um hotel grande, achei que seria bem melhor. Pouca variedade, bolos secos, nada saboroso. Me surpreendi negativamente. E a senhora da recepção não era simpática, nem atenciosa.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jose luis c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espaço

Muita area verde
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel maravilhoso

O hotel é incrível, com atendimento sensacional e um restaurante que supera as expectativas.
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

elisabete

Liked: Staff & service

Hotel satisfatório.

Café da manhã satisfatório, cama confortável. O horário de check out é 11h, 1 hora antes dos demais hotéis que me hospedei em Gramado.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Talita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi incrível! O hotel em fica bem localizado, a cama era confortável tudo muito limpo, atendimento excelente assim que puder voltarei e super indico
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel maravilhoso, todos funcionários muito atenciosos e hotel muito limpo, com uma infraestrutura muito boa
Piscina Externa
Piscina Interna
Posta de Caminhada
Pórtico de Entrada
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Pedro Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel incrível, atendimento excelente
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Thalles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente custo benefício de hotel.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na arquitetura e construção
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Cleópatra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível! Amei esse lugar, lindo, aconchegante, comida boa, serviço de alta qualidade.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Rubem Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem bonito estava tudo ótimo.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Hotel incrível,limpo e muito organizado. Única reclamação e que no café da manhã tinha pouca variedade de coisas salgadas tudo era doce que chegou repunar(salgado era pão de queijo,uma tortinha e frios só). De resto muito bom
Stayed 1 night in May 2025
Verified

8/10 Good

Caroline

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Poderia melhorar todos os quartos

O hotel é rústico e antigo, mas é lindo eu amo esse estilo Única coisa é que deveriam reformar TODOS OS QUARTOS cama ruim, quarto velho carpete antigo piso da varanda feio antigo estragado Deveria poder escolher qual vista eu quero ver na hora da compra Na tv só passa canal aberto nada mais Banheiro muito antigo tb Mas todo o resto do hotel é muito lindo e charmoso Atendimento bom
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Dirce Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhoso

O hotel é incrível, superou as minhas expectativas.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Ildo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maravilhoso.
Stayed 7 nights in Mar 2025
Verified

8/10 Good

Marcio Cicero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bom para descansar, lugar super tranquilo e trilha ao redor do Hotel, cafe da manha modesto, mas saboroso.
Stayed 4 nights in Mar 2025