Gramzow Holidays

Front desk staff was exceptional. Always attentive and friendly and accommodating! Super clean room and bathroom. It has been updated to be modern, and the fixtures are great from an American perspective. The shower is SMALL. The closet would be great if it had hangers. We opted not to even ask for them. We did get extra towels as we needed, with no issues. They are in the process of renovating still, so hopefully some art will be added at some point. Without it, the hotel seems sterile. Just a person preference, and wouldn't keep us from coming back. Our only disappointment was the breakfast buffet. The attendants never once smiled (even when we tipped), and there were a couple of times the foods were not ready when they opened - making it difficult to eat before tours. I never saw the tables wiped clean throughout service (we were there at varying times). The front desk staff and the location made this a great place for our week in Rome.

Everything was great. The check in process was fast. Enjoyed breakfast specially it was located on the rooftop. The room was always clean. Friendly and helpful staffs.

Very clean room, amazing staff! They were extremely polite and quick to check in! The cleaning staff was great and friendly and everyone there seemed to enjoy their jobs which makes for a great environment! Will definitely stay again, the only downside is parking which is out of their control. I highly recommend staying and getting a room with a view!

Perfect location! Smack in the middle of Chinatown in Little Italy. Walking distance to everywhere. Great restaurants nearby. The hotel was clean and the staff was very friendly and helpful. Would definitely stay here again.

All around great service clean very friendly