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Reviews of Babalu

3 out of 5
Babalu
Avenida De La Cornisa, 15, Mogan, CN

Reviews

8.2

Very good

Rating 10 - Excellent. 5 out of 15 reviews" "
Rating 8 - Good. 6 out of 15 reviews" "
Rating 6 - Okay. 4 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Desmond

Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Not all is as it seems or you might expect at Apartmentos Babalu. Air conditioning is not included. Fans are not included. Umbrellas on the patio are not included. The 'pool bar' advertised has been derelict for 3 years. The 'shop' advertised has been derelict for 3 years. You have to pay extra to rent a portable air conditioning unit, or otherwise pay extra to rent a fan. You have to pay extra to rent an umbrella for the balcony of your apartment. I booked through Expedia and the information about the hotel still states 'Bar' and 'Grocery/convenience store'. This is false. I've included some screenshots of the advert, as it still is today. Checking with other online booking operators, I do notice the information has been updated there, so I will be worried about booking through Expedia in future, if information is not up to date on their site. The staff explained that the pool bar has been closed because of and since 'because of covid'. The area has an incredible amount of other hotels, I dare say all with pool bars, despite covid. The apartments have no air conditioning. A portable unit can be hired for EUR 15 per day. That's an incredible amount of money for something which is really needed in such a hot place. We had to hire a fan, and this cost around £40 for 2 weeks! I realised after that I could have purchased the same fan for about £20, in one of the nearby shops, and could have just left it in the apartment after my stay, while still being in pocket.

10/10 Excellent

Fergus

Liked: Cleanliness, room comfort
New Normal in Spain
we have stayed at these apartments for years now! The Staff are very helpful and attentive. Covid has caused problems such as reduced hours for reception and the pool bar and shop are now closed. I must stress they were not run by the hotel but by a separate company who felt they did not have enough guests to justify continuing. This is common at present through out the island! The pool is closed between 2pm and 3pm to allow for additional cleaning and as per Spanish Govt guidelines mask must be worn at all time even when walking in the street. Overall we were very happy with the way the apartments were run and are looking to book up for next year. There is unfortunatly no sunbeds at the poolside but they put loungers on the balcony of the room instead!
Stayed 7 nights in Oct 2020
Response from Babalu on 21 Oct 2020
Dear Fergus, thank you for your comment about the islands and Babalu and for your comprehension about the situation. We hope to see you soon. Kind regards. Babalu

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment with a large balcony and great views. The room was cleaned regularly and fresh towels every day. The pool bar was good value for money providing a good range of food.
Stayed 14 nights in Feb 2020
Response from Babalu staff on 15 Mar 2020
Dear customer, thank you for your comments. They are important for us. Babalu

10/10 Excellent

Verified traveller

Stayed 5 nights in Feb 2020
Response from staff on 1 Mar 2020
Dear customer, we are sorry. It seems that your stay in Babalu it has been not so good as we hope for our guests. Kind regards. Babalu

6/10 Okay

john

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Very tired property
Has not been updated since our first visit in 1995, so very disappointed
Stayed 12 nights in Jan 2020
Response from Recepcion on 24 Jan 2020
Dear customer, if will be a visit in the future from your part we suggest you to choose our new deluxe apartment. We are sorry about you are disappointed. We hope you enjoyed the free sundbeds! Kind regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I decided to stay an extra week and was lucky enough to find this hotel.. Great location and excellent sea views. Definitely stay again 😁
Stayed 6 nights in Nov 2019
Response from Babalu Staff on 1 Dec 2019
Dear customer, thank you to choose Babalu for your holiday in Gran Canaria. We hope to see you again in the future. Kind regards. Babalu Staff

8/10 Good

Marc, Bern

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Unterkunft top, Küche könnte ein bisschen besser ausgestattet sein.
Stayed 15 nights in May 2022

6/10 Okay

Kim, Odense, Danmark.

Liked: Cleanliness
Disliked: Amenities
Der var reklameret med at stedet rådede over gratis parkering, det var ikke tilfældet. Ligesom at det gratis wifi ikke fandtes og Pool området kun var åbent fra 11 - 14 og igen 15 - 17 hvor der ikke længere var sol på området. Poolbaren var lukket (Ok pga Covid)
Stayed 17 nights in Dec 2020

10/10 Excellent

Malgorzata

Liked: Cleanliness, room comfort
Polecam
pobyt udany, ciepła woda w basenie miła obsługa. polecam
Stayed 15 nights in Oct 2020
Response from Babalu on 18 Nov 2020
Dear Malgorzata, thank you for your post. Muchas gracias from Babalu. Wielkie dzięki. Babalu

6/10 Okay

Verified traveller

Stayed 3 nights in Oct 2020

8/10 Good

Vera

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
greit nok.
Helt greit hotell. Flott beliggenhet, ikke særlig utsikt når man har rom i de nederste etasjene. Sikkert fint i 4., 5. og 6. Etasje. Ikke gode senger. Renholdet bare sånn passe. Mange landtidsboende. Fint bassengområde. Nært europasentret.
Stayed 8 nights in Feb 2020
Response from recepcion on 13 Mar 2020
Dear customer, thank you for your opinion. It is really important for us. Kind regards. Babalu

8/10 Good

Torbjørn

Liked: Cleanliness, staff & service, room comfort
Stayed 16 nights in Feb 2020
Response from Staff on 1 Mar 2020
Dear customer, thank you for your comments. We are happy to know that you had a good stay in Babalu. Kind regards. Babalu

8/10 Good

Anne Berit

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Veldig fint bassengområde. Store verandaer burde hatt senger der for det var god plass. Veldig enkel standard på rom, veldig lite utstyr.
Stayed 6 nights in Feb 2020
Response from reception - Stella Tricella on 20 Feb 2020
Thank you Mrs Berit. It is important for us to know what our customer thinks about Babalu. Kind regards.

10/10 Excellent

Mogens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jan 2020
Response from Recepcion on 1 Feb 2020
Dear customer, thank you very much. Hope to see you again in Babalu. Kind regards.

8/10 Good

lone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt hotel, eneste minus er det høje musik i baren ved poolen. Der spilles højt musik til kl 23.00 hver aften . Ellers et okay hotel😊
Stayed 7 nights in Nov 2019
Response from Babalu Staff on 1 Dec 2019
Dear customer, thank you to choose Babalu for your holiday in Gran Canaria. We hope to see you again in the future. Kind regards. Babalu Staff