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Reviews of Hotel LIVVO Valle Taurito & Aquapark - All Inclusive

4 out of 5
Hotel LIVVO Valle Taurito & Aquapark - All Inclusive
Urbanización Taurito s/n, Mogan, Gran Canaria

Reviews

7.8

Good

Rating 10 - Excellent. 52 out of 175 reviews" "
Rating 8 - Good. 80 out of 175 reviews" "
Rating 6 - Okay. 25 out of 175 reviews" "
Rating 4 - Poor. 9 out of 175 reviews" "
Rating 2 - Terrible. 9 out of 175 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Rob

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food selection minimal Pool rules crap
Stayed 2 nights in Jan 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Christmas break
The hotel is situated in a beautiful bay, and every room has incredible sea views from the balcony. The staff are all very polite and friendly and the hotel was very clean. The food was reasonable for an all inclusive, although a bit repetitive. As vegetarians we did struggle at dinner especially. The pool was nice enough although pretty cold! The acquapark was great for the kids, although again this was freezing! It would have been so much nicer to have had glasses for drinks rather than plastic cups. I can understand that during the day by the pool, however whilst drinking in the lounge glasses should have been available like in the restaurant. Overall we had a good stay
Stayed 7 nights in Dec 2023

8/10 Good

Mindaugas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous 5 night break
We stayed in the hotel for a 5 night all inclusive break and really couldn't fault anything. The rooms were very spacious with amazing views and cleaned on a daily basis.The whole stay was really lovely. The staff were very friendly but wanted to mention Ali who was very nice and went out of his way to chat to us and made us feel really welcome. We will definitely be returning at some point sooner rather than later. We really didn't want to go home!
Stayed 5 nights in Nov 2023

8/10 Good

JAYANTILAL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort for a relaxing holiday. Plenty for kids to do. Good variety selection of food. Pleasant staff who are willing to help as best as they possibly can. Nice small beach Not many restaurants and cafe due to I guess all the hotels being all inclusive packages
Stayed 4 nights in Nov 2022

10/10 Excellent

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in Gran Canaria walking distance to water park, beach and beach activities. Hotel was great and staff was really nice.
Stayed 3 nights in Oct 2022

4/10 Poor

Mick, Staffordshire

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
In a purpose made resort with a small beach with no access to a promenade to escape. Hotel is NEVER a 4* more like a low 3*. Poor quality all inclusive drinks, restaurant more like a cafe setting with average food mostly warm at best. Not enough sun beds & if you wanted one you had to "lay your towels across them before dawn". Entertainment was dreadful aimed at children until 9pm who then never left the picnic bench tables until late. (Outside entertainment shared by 2 hotels 50 yds away so constant queues for drinks). Only one pool bar serving drinks all day and night so again constant queues. Felt sorry for the staff who worked hard to keep up. A large room with a large balcony but very tired with no tea/coffee & a worn out chair that needed dumping. Ok if you're a family that just wanted to sit around the pool all day but no good for couples or young people looking for some life. WOULD DEFINITELY NOT RECOMMEND THIS SO CALLED 4* hotel. Avoid the Taurito valley area.
Stayed 4 nights in Apr 2022

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Room is very old style, everywhere cruckds. Entertaiment is soooo boring and nothing for kids. Evening time they just put the kids music and go away. Coctails are bad as well. Food- flies everywhere inside the food.
Stayed 14 nights in Dec 2020
Response from The Paradise Team on 7 Feb 2021
Dear guest, thank you for your review. We regret that you did not enjoy your stay at our hotel. Unfortunately, due to the overall situation caused by the pandemic, we currently cannot offer the same variety of servicies and entertainment as we used to, but we are confident that this will change again. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Great cleanliness. Good and plentiful food.
Stayed 7 nights in Nov 2019
Response from The Paradise Team on 3 Dec 2019
Dear guest, we are very happy to know that you had a fantastic 5 out of 5 points holiday at the Paradise Valle Taurito Hotel. Please come visit us again some time soon. Kind regards, the Paradise Team.

10/10 Excellent

Darren

Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019
Response from The Paradise Team on 23 Nov 2019
Thank you very much for this perfect score of 10 out of 10 possible points.

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019
Response from The Paradise Team on 13 Jun 2019
Dear anonymous guest, thank you very much awarding your holiday experience at the Paradise Valle Taurito Hotel the maximum score of 5 out 5 possible points. Please come visit us again, we would be happy to welcome you back. Kind regards, the Paradise Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019
Response from The Paradise Team on 1 Apr 2019
Dear guest, we appreciate you awarding your recent holiday experience the maximum score of 5 out of 5 points. We would be happy to welcome you back. Kind regards, the Paradise Team

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2019
Response from The Paradise Team on 1 Apr 2019
Dear guest, thank you very much for the maximum score of 5 out of 5 possible points. Please come visit us again. Kind regards, the Paradise Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming hotel. High standard of cleanliness throughout. Excellent room servicd. Plenty of good food. I particularly enjoyed the fish dishes. Very good swimming pool. Enjoyed using the waterpark adjacent which comes inclusive- I just used it for swimming around and sitting out in the sun! Hope to return before not too long.
Stayed 7 nights in Nov 2018
Response from The Paradise Team on 11 Dec 2018
Dear Guest, Thank you for spending your holiday at the Paradise Valle Taurito Hotel and for taking the time to write this nice review about your stay. We really appreciate that you were satisfied with the high standards of cleanliness, the room service, the variety of the food and the pool. We make a lot of effort to make your vacation as pleasant as possible so we are always happy to hear that the guests are satisfied with our services. We hope to welcome you back again soon. Kind regards, the Paradise Team

2/10 Terrible

Verified traveller

Disliked: Staff & service
Never go back again!
Lobby smells like a cheap toiletry fragrance. Food, not tasty. Mostly looking cheap (hams, cheese, even a pack of jam) "Staff canteen food" categorized. Pigeons in the restaurant cleaning the floor, Disgusting. Room was more specious than it looked on webpage, but towels were extremely thin as I never seen it in my life! I even thought it was a bathmat! No complimentary tea/coffee, not even a kettle was set in the room. Iron was available (without iron board) only at the front desk with 10euro deposit for 2-3 hours to use. Looking for the health mater for our luggages, informed the set up scale, cost of 1euro per 1time. Overall, I'd rather booked a private villa and go out for eat for better taste, for the value of what we paid for "all inclusive". (wished to have a choice for the meal plan, then I would cancel all the meals) therefore, I'll never like to go back here again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happy days
very enjoyable

8/10 Good

family, bucks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent holiday at this clean, friendly hotel
We've been on several AI holidays in several countries and are fairly picky; we were really happy with this one (despite our concerns having read some of the reviews on this site). It's smaller than most we have stayed in, which was nice in many ways. We did miss the variety of bars and restaurants that come with a larger hotel but that's not to say that the bar and restaurant weren't good (although a queue did sometimes build up at the bar in the evening). Spotlessly clean, really friendly, helpful and welcoming staff. Lovely pool, great waterpark, fun mini-golf and a few shops to potter in too. The resort is hugely built up for such a small inlet and cove but all rooms have a view of the sea so you just have to look beyond that! Would happily stay here again.

10/10 Excellent

Jereco78, Lincolnshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great First Family Holiday
We arrived at our hotel to find a very welcoming receptionist to quickly checked us in, we then went up to our room dropped the bags off and went down for some dinner, it was nearly the end of service. We were impressed with the quantity and quality of the food with had a little bit to suit everyone's palates. Once back in the room we took in the view from the balcony and despite it being night the pool, aquapark, entertainment area light the surrounding area well to give enough of an idea how the area looked. The pictures accurately reflected the hotel and the area. The next morning we woke to a beautiful view of the sea, all rooms have a view of the sea, and the huge waterpark!!! Room clean daily, however would have liked the sheets changed during our stay of one week, although I think we had a in room day the day this was supposed to be done due to our son having a cough. Breakfast again a good variety, all the means for the continental and the proverbial Full English as well as cereals, fruit, yoghurt etc. The hotel swimming pool was lovely and our 2 year loved the 'little pool' which was perfect for him, the water park could have done with a little bit of TLC with a fair few tiles missing however the slides were great fun!!! Also very safe as there were many lifeguards on duty. There is a bus service which is quick cheap and regular to Mogan and many other places, overall very nice holiday, thanks very much.

6/10 Okay

Rune Hamann Olsen, Norway

Liked: Cleanliness
Disliked: Staff & service, room comfort
Bed hard as stone. Poor food. Little sun.Rise at 930 set at 1630 cause of the location in the valley.

4/10 Poor

Rune Hamann Olsen, Norway

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trouble with booking. Cost me 100 euro to fix the problem over phone. Food didnt taste anything. To few waitresses to clean the table. Grumpy cook. Sun from 930-1630. But the worst was the bed. Hard as rock. 2 star is enough.

8/10 Good

Sarah, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great holiday
This really was the whole package, the hotel was modern and of a good standard, especially for a European hotel. The hotel staff were attentive and friendly and made a point of getting to know us throughout the week. This was also the case for the Animation Team, Michael was very engaging and got us involved with many activities throughout the day. Despite it being "off" season, there was still lots to do! Being an all inclusive hotel we expected to be eating similar meals throughout the week, but this wasn't the case, the selection of breakfast, lunch and dinner options were vast and often included theme nights to mix it up further. My only criticism would be that the staff were slightly too quick at clearing your table and wouldn't wait until the whole party was finished.
Pool
Pool
Water park

6/10 Okay

h, county durham. england

Liked: Cleanliness, staff & service
Water park was bit run down
Ok food average nothing too do with chefs more the choice. Most of the hotel staff good. Water park run Down Entertainment not applicable too us. Nice pools Bar snacks poor.

10/10 Excellent

Tavish, Huntingdon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idyllic surrounds, superb for a relaxing stay
Lovely surrounds, peaceful and we went off season between the lull before the end of the Brit season and the beginning of the Scandinavian season. The hotel seemed half full which we were not complaining about as ample sun beds and the restaurant was half empty so had the pick of the lot. Pluses, nice setting, construction and use of marble and stone gave it that 4 star appeal. Smart and clean and decour seemed new and no signs of decline, damage or wear or tear on the fixtures and fittings. Plenty of choice of food and the all inclusive included glasses or plastic cups. Even the flowerbeds were spotless, as I witnessed the Gardner one early morning pruning and then sweeping the flower beds so that the texture of the soil made it look like a pristine sand bunker on a top class golf course. The staff were pleasant and helpful, well turned out and smart in appearance and command of english excellent. Rooms were massive and a large balcony area to boot. Bathroom was large with a unusually large bath with shower attachment. Some nice extras were the accoutrements such as shaving gel, toothbrush and toothpaste, to a comb and sewing kit. All in all excellent holiday and for a bit extra definitely a step up from its sister hotel directly across which is a 3 star, downside to me I couldn't find anywhere to watch the sports so a trip to Mogan (beautiful fishing village and worth the trip only 5 mins) or Puerto Rico ( bit of a Blackpool) had to be endured :-)

10/10 Excellent

Jochen, Birmingham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second visit to a great place
We can recommend this hotel sincerely as it is located nicely in a bay and offers everything you need during a holiday. Nice staff, very clean hotel, good access to a water fun park. The food could be a bit more variable but the quality is good enough.

2/10 Terrible

Paul, Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What the heck
This is a nice place for older persons or those with kids. There is nothing there except for hotel proprty, and charges occur for thisng slike internet (which did not work well) to beach space. Food was bland. No flavor, not fresh and genrally lacking. Hotel was great but amenities were scarce like bar soap, shampoo but there is the large wall mounted type that is not very good. Towels were thin and heavily worn. No washclothes and lacked hand towels. Left after two days of a three day stay. Place is nice to look at but ....

8/10 Good

Marky Mark, Warboys, Cambridgeshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a resort with some limitations.
Really good hotel with plus points being:- a) quality of room/beds/bathroom etc b) access to very spacious Water Park 30 meters from hotel at just €2 per person for sunlounger. c) Staff - very helpful d) Food - decent quality, although after 7 days more variety would be welcome. e) Value - the all-in price we paid was about €900 for 2 people excluding flights which we bought more cheaply by "unbundling". If you're happy with the local lager ("Mahou" - very drinkable) and local spirits then you will see real value. Negatives:- a) Taurito is a very self-contained cove. You can not walk to the tantilisingly-close Mogan, or indeed anywhere else as the roads are too dangerous with no walkway. A bus or taxi will cost no more than about €5 per person. (Go Fridays for the excellent market). b) Perhaps a minor gripe, but once you get bored with the hotel food, there is no other place to eat on Taurito - possible exception being the beach cafe. c) Main reason for wanting to wander is the absence of any entertainment - the "La Bamba" nightclub was closed every day between March 19th and 26th, and the hotel provided just a piano player, a flamenco dancer (in the singular) and what promised to be an interesting bird of prey act that turned into a "don't take your own photo" act, because they want to charge you for the pleasure! Overall my wife and I had a good trip -, but the "Paradise Group" who own all the facilities in Taurito could do better for a captive clientelle.

10/10 Excellent

Three little welsh girls

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ideal for winter break
Lovely hotel plenty of areas, inside and outside, to sit around and relax. Always able to get a sun lounger and umbrella on the pool terrace and in the aqua park, should imagine in the summer it would be a different matter. Ideal for a winte break.

2/10 Terrible

Olivier

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lit qui grince, personnel pas aimable
Stayed 7 nights in Apr 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

6/10 Okay

Ji

Travelled with family
Liked: Cleanliness
Stayed 9 nights in Dec 2023

8/10 Good

IZASKUN

Stayed 7 nights in Dec 2023

8/10 Good

antonia, santa ponsa mallorca

Travelled with family
Liked: Cleanliness, staff & service, amenities
Muy mala calidad de las bebidas del todo incluido.
Stayed 3 nights in Dec 2023

8/10 Good

Christian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good value for the money but the hotel pool was cold and the water park was freezing cold. Also the variety of the food wasn't that good, almost the same dishes came over and over again.
Stayed 7 nights in Dec 2023

8/10 Good

stefan

Liked: Staff & service, room comfort
Vägen till Mogan har rasat annars hade det varit promenad avstånd dit. Bra för barnfamiljer. Efter 23:00 väldigt lugnt.
Stayed 10 nights in Dec 2023

6/10 Okay

DÉNES

Travelled with family and small children
Liked: Staff & service

6/10 Okay

Christian

Stayed 7 nights in Nov 2023

8/10 Good

Josefa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal bastante amable
Stayed 3 nights in Nov 2023

10/10 Excellent

Tatiana

Stayed 7 nights in Nov 2023

2/10 Terrible

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Stayed 6 nights in Nov 2023

2/10 Terrible

Cristo antonio

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
El alojamiento muy poca accesibilidad 2 ascensor y 1 roto , ruido estractor cocina me la habitación, cómoda muy mala ,snack igual malos mal concervados
Stayed 4 nights in Jun 2023

8/10 Good

ALFONSO GABRIEL

Stayed 3 nights in Apr 2023

10/10 Excellent

Jonatan Ariel

Stayed 2 nights in Apr 2023

8/10 Good

Matti Sakari

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hyvä palvelu, siisteys, meren läheisyys ja näköala. Sijainti ja kulkuyhteydet eivät olleet hyvät.

8/10 Good

Johanna Marianne Enström

Liked: Amenities, property conditions & facilities
Stayed 7 nights in Nov 2022

10/10 Excellent

Egil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2022

8/10 Good

Sabrina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 4 nights in Jun 2022

6/10 Okay

Verified traveller

Iskalde rom
Stayed 5 nights in Dec 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2021