Grand Anse Hotel Guide - Family Friendly Hotels in Grand Anse, St. George's

"The Manager and front desk staff were generally courteous. However, to access the rooms could require a walk of up to 300m (approx) uphill from reception. The facility is wired 220V with NO provision for charging regular phones or laptop unless you're lucky to get an adapter at front desk. There was no provision for getting food or dinner on site at evening time."

"Poor service from checking in to getting a drink to getting lunch. Dated room (103) located opposite a maintenance cupboard and pantry. Couldn’t sleep, woke up at 5.30am by noisy staff and leaf blower. Only thing that was great was the beech and sea- beautiful"

"Loved everything about this hotel. From the location to the property, the rooms and just the entire atmosphere. "

"I loved that property had Hot Water, it got me excited!"

"Very comfortable beds and pillow! Only missed the restaurant being closed, but there are great options very close by. Beautiful spot on the beach and the staff were very helpful and friendly. I will certainly stay here again."

"The hotel had a great location literally on the Grand Anse Beach, across the road from a mall, supermarket and KFC. However I booked double beds and got one king size. The food was average and the room dated. There was also no charging port for 2 pronged chargers. I had a good massage. It was my 40th birthday and while I got a cake it was a goof thing I walked with my own candles. "

"Our room was cleaned daily by a committed housekeeping staff. Lorene & Ingrid were exceptional, warm and friendly. They were limited by the lack of resources. Gem is conveniently located on a beach, however the rooms are showing their age and it is clear that management has not invested in updating the room in a very long time. Basic things like a running toilet tank, having to hold the lever to get the toilet to flush, a refrigerator that leaks, all reflect the lack of intention to the small details. For the most part, the staff was helpful and friendly, however, there was a server at the bar at Kalinago who was rude, dismissive and very combative. I was told that she was fairly new to the team. Management could do a better job of ensuring that their employees, as in this case, properly reflect the values and the mission of Gem/Kalinago. Deslin, who assisted us over breakfast and the bar at Kalinago was exceptional! Her maturity level and attention to details, along with her deep care for her customers was appreciated. "

"From the moment we arrived, the staff made us feel genuinely welcomed with warm smiles and exceptional service. The property itself is stunning, well maintained with breathtaking views, luxurious décor, and an atmosphere that instantly puts you at ease. Our room was spacious, beautifully designed. The bed was unbelievably comfortable, and waking up each morning felt like a dream. Dining at the resort was an experience in itself. Every meal was fresh, flavorful, and beautifully presented. The variety of options ensured there was something for everyone, and the service at each restaurant was top-tier. The ocean views are just breathtaking. The attention to detail throughout the resort is unmatched. What stood out the most was the level of customer service, staff consistently went above and beyond to ensure every need was met. It felt personalized, not just professional. Overall, this resort delivers a perfect blend of luxury, comfort, and exceptional service. I would highly recommend it to anyone looking for a relaxing and unforgettable getaway. I can’t wait to return!"