Grand Rapids Hotel Guide - Family Friendly Hotels in Grand Rapids, Michigan

"Overall stay was great. We stayed in a suite and the size for a family of 6 was perfect. You're not on top of each other. The hotel was clean for the most part. Staff were friendly and helpful. Breakfast could be better, but it helps get you over. Only downside to our stay at this hotel was the pool and hot tub. Both nights the hot tub was over packed with the same big family group. Drinking alcohol and vaping, and playing loud music. They had all their kids in the pool and hot tub with big floaties. My husband and I were unable to use the hot tub during our stay. The pool is ice cold water, so it's not enjoyable. As well as many teens rough housing, so my little ones had to stay in was small area of the pool. The staff does not check in or monitor or enforce any policies related to the pool room. It was unfortunate. Saturday evening there were also numerous groups of teens playing on the elevators, making us have to wait many stop rounds to be able to get on to go up to the 5th floor. The teens were stopping on different floors and running around. Thankfully once we were in our room we didn't hear any commotion. Overall nice hotel. "

"Clean room, Good food and drinks"

"No Breakfast. Room had amenities like microwave and fridge."

"Great quick service checking in. Very friendly service with a Beirut nice clean room. "

"Clean updated room, ample parking, easy access"

"Everything was great"

"My husband and I decided to stay the night at the Grand Amway Hotel in Grand Rapids to celebrate his birthday. We selected a room on the 24th floor. The room itself was average with a typical TV, desk, chair, and king sized bed. The dimmer lights were a nice touch. Unfortunately the bathroom was a huge disappointment. The water pressure from the sink was low and it took so long for the water to heat up. The toilet required flushing three times when just flushing toilet paper because the paper would float back up. The worst part was the shower. The drain was so slow that the water from the shower rose above my ankles while showering. I had to stop my shower several times because I was worried it would overflow onto the bathroom floor. It’s hard to feel clean when water you are washing your body with is rising up over your feet and ankles. While the building itself looks impressive, our room and overall experience with the staff was disappointing. We had stayed at the Marriott across the street six months earlier and were much more impressed with the staff and room, even with being on the 3rd floor. We have no desire to revisit the Grand Amway again. "

"I was in town for a concert and chose this property across the river from the downtown core - a short walk away - as the parking was free. A free shuttle to the venue (and pick up afterwards) was a bonus as the weather was dubious. I prepaid for the breakfast buffet which was standard fare but hot and convenient. Our server was lovely. The room was clean and the decor updated. Staff were pleasant and helpful. I would stay here again without hesitation! "

"Best services And nice place "