Grantown-on-Spey Hotel Guide - Family Friendly Hotels in Grantown-on-Spey, Scotland

"First of all I think the reviews are fake . The hotel was filthy. We traveled for 9.5 hours really looking forward to this lovely hotel we had booked. Terrible check in went to the room nothing like what was shown. Carpet had not been hoovered there was hair fluff bits of stick . The bathroom had hair in the shower and toe nail clipping on the dirty Lino. It was a king size bed with a double quilt on it . Went down stairs and said I wasn’t happy with the room the girl at reception said she will go and clean it . So we went out for 1 hour came back and she said could not find a quilt that would fit. I went and checked the room she had cleaned the carpet but there was more hair in the shower than before I went and asked for the manager the girl said why I’ve cleaned your room. Manager came down asked me to sit outside in the corridor and tell him the problem so I did he never said a word apart from il see what I can do .a bit later he asked me would il like to see a different room so I did it was much better. But the hotel is so run down the hall carpets need to be hoovered the dust everywhere is unbelievable. We had paid for breakfast I asked for a refund because I didn’t feel it was safe to eat there . We given a free drink as an apology. For the 5 days we were there my room was not cleaned once I had to go to reception and ask for the bins to emptied and more milk and coffee Ask for fresh towels not 1 day did they come in room to make the bed even. "

"Great hotel , we stayed in a superior double which was nice , food and drink was of good quality They did have a wedding and in the room we were in was above the DJ booth it seems so was louder than expected and the hotel staff did not help to solve this . "

"The breakfast menu was fresh We prepaid for our stay which included breakfast but left too early to have breakfast."

" I requested when I booked online about a room on ground or 1st. Floor. At ‘check in’ it took a bit of time for reception to find the room I requested. She managed eventually and I was given key to room 62A, on the ground floor which I would regard as sub standard compared to our friends room (140)."

"There should be a small refrigerator in the room. Rest is good "

"Clean rooms, didn’t have breakfast or dinner so can’t comment. Didn’t find the staff there very friendly. Great location. "

"No"

"I stayed in a compact room. The room was cold, radiator wouldn't turn up. The door to the bathroom needs replaced, looked like it had been kicked in at some point. There ws "

"Well appointed quiet rooms. Bar/Lounge areas very comfortable. Great location for all city centre and riverside activities"