Four Seasons hotels in Great Lakes, North America

"This was the perfect hotel for our stay in Niagara Falls. We walked everywhere we wanted to go. We were happy that there were restaurants in the hotel so we didn’t have to go elsewhere."

"There's NO PARKING! Parking lot next door charges $62 with no in/out privileges. We had to park 5 blocks away and it cost $30/24 hours. They say the have air conditioning in every room. It's "central" air conditioning and they control the temperature. Our room was uncomfortably warm."

"Loved the free breakfast and free drink! Front desk was extremely kind and helpful. "

"Toilet had problems. Drinking Water bottles never arrived at the room as front desk said it would. No parking for SUVs so had to find a private lot to park at. Bathroom was so tiny couldn’t move in it much less have 2 people use it at the same time. I could go on but will stop. It needs a big remodel, it’s old and needs work."

"Staff were overall really nice, the property is getting a little run down and a little grimey... "

"Staff was very accommodating, but the rooms, while spacious, utilize that space poorly. It’s an alternative versus the surrounding hotels at the right price, because it lacks some of the extras"

"There was a room down the hall that kept slamming their door and being really loud in the hallway. I called and complained for 2 hours and nothing happened. Upon checkout I was told that there was inly a $100 hold on my credit card, but when I checked my credit card there were 2 pending charelges of $100 each."

"The property is very clean. The staff was very attentive and friendly. My room was very comfortable. I will most definitely come back and stay there again."

"The staff asked us to return after an hour to check in to avoid additional $50. We came back after an hour and spoke to a different staff. The staff was pouting and told us to come back again after an hour! We told he the conversation we had earlier and she decided to then help us check in when we told her that…still pouting, not accommodating and told us that they might not have a room clean for us but he handed us the keycard anyways after checking us in."