Great South Bay

My second time staying here and it never disappoints. Very clean, comfortable and attentive staff.

Lovely hotel and great location. Loved it. I rated it good because I arrived early and as expected my room wasn't yet ready. No problem. I left my bags and asked that they be taken up when the room was ready. I came back much later in the day (after check in time) and room wasn't yet ready and my bags of course weren't taken up. When I expressed some frustration, the situation was immediately resolved. But, I still don't get the delay. They tried to make it up to me by leaving a bottle of wine, strangely with a card wishing me a happy 30th anniversary, which was not the case - my wife of 35 years died three months ago so that was clumsy. When I sent to check out today, I saw on my bill a charge for the bottle as well as two other charges that were not made. So, while I love the place I'll need to think about whether I'll go back.