Greater West Lyon Hotel Guide - Casino Hotels in Greater West Lyon, Lyon

"The staff whether on the front desk or the breakfast room were warm, friendly, and respectful. I was really impressed with Raphaelle and Bruno. I asked for advice on museums and restaurants, and I was very pleased with the results. They called the Gallo-Romain Museum in nearby Vienne (France) to insure it would be open Ascension Day, so I would not make a day trip in vain. Raphaelle saw me return from dinner and asked how it was. The breakfast was excellent. The choice of breads and the cheeses were standouts. The room was comfortable with a great shower. And of course the location is a perfect for an overnight stay to break up a long train journey and for day trips. "

"I didint know that hotel was only located from 32nd floor and above. To get to reception was scary, I understand that the entrance was under construction but it was very tiring to get 32nd floor by the slow lift and then get another lift to get to your room. My check in was sweet, I had a very friendly guy who was half French half English he was very helpful and check out was smooth but there was a long queue for it. Room service was extremely poor as asking a simple black tea bag became very challenging with room service lady who couldn’t speak a word of English. Hotel is locating very close to Westfield shopping center and all the main train stations and trams. So traveling there wasn’t hard. It was very disappointing that hotel just wanna charge for anything such as late check out which many hotels are offering it for free. That didint feel good."

"Fantastic breakfast, clean room with large windows that open, friendly and helpful staff. Terrific 24/7 beverage and snack options."

"Déçu par la vétusté alors que le batiment est superbe. Dommage !"

"Great breakfast menu with a panoramic view of the beautiful city of Lyon"

"The air conditioning system was not functioning for the entire building."

"I booked this hotel specifically for location, comfort and air conditioning. When I arrived it was warm/hot. When I noticed the air conditioning didn’t work I went to reception I see what I was doing wrong. It turned out that the air conditioning doesn’t work until mid May. I was there the first week in May. The location was great if you are taking the train. The rooms were clean. The amenities such as soap and shampoo were minimal. "

"Hôtel de Congrès is in a slightly interesting area - some good transport connections but it's not the easiest hotel to get to. It's in the middle of a housing estate which you have to climb stairs up to (and then work out which way to go to get to the actual entrance of the hotel). The staff are very helpful although early check-in for us didn't happen: we were able to use a loo in the hotel and leave our suitcases before heading back out for the afternoon. Reception is open all night. Breakfast is from 6:30 every day - this was good as we checked out early but were able to eat before we left. Really nice food and a good selection of it including viennoiseries, cereal, bread, fresh fruit and yogurts, crepes and a really nice range of juices and water."

"Stayed in a suite which had a kitchen and two bedrooms. Great for staying with small children. Kids loved the breakfast. Location was great for the park."