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Reviews of Aqualand Resort

4 out of 5
Aqualand Resort
Agios Ioannis Parelion, Corfu

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 9 reviews" "
Rating 8 - Good. 0 out of 9 reviews" "
Rating 6 - Okay. 4 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

6.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Andrea

Liked: Staff & service
Disliked: Cleanliness
It’s located in the middle of nowhere and no pathway for walking around the area. You have nothing to do on the evenings. Sometimes it’s a show, but the kids show is the first and it started on littleblate at half eight for my kid. The rooms are need a lot of renovations and refurbishment. The water is always come back from the floor in the bathroom as it was blocked especially when u use a shampoo. The ants are always coming from everywhere and we need to keep everything in the fridge. The grass is full of wasps and should be eat or drink carefully. The food in the restaurant is great for lunch and dinner, for the breakfast is very limited. One of the chef who made the pancakes are throwing them away straight from the oven and not taking them to the plate and walking out, just throwing…all of the pancakes were disgusting as they landed like every angle. In the pool bar you have only four cocktails and the good ones are payable doesn’t matter if you paid for all inclusive. The Slushie is 3 euro and the frappe 2,50. Fun. The pool buffet is very limited and everything is made from so cheap materials. The lady in the pool act like a princess and if u ask her too much like 4 hotdogs she just leaves you alone after than she served two hotdogs. This girl is always take away the ice cream spoon from the kids hands when she made an ice cream for herself or the crew. The entertainment crew is nice and great. The pools are great. The ginger Persian cat is so beautiful in the area.
Stayed 7 nights in Jul 2023
Response from Warm regards, Aqualand Resort Hotel Mgnt Team on 25 Oct 2023
Dear Andreas,We appreciate your feedback regarding your recent stay at our resort. We're sorry to hear that your experience didn't fully meet your expectations.We understand that the resort's location might not be ideal for everyone, as it is set in a tranquil area. However, we provide a free shuttle bus service for our guests to explore Corfu Town and the beach.Regarding your room, we apologize for any inconveniences you encountered. We're aware that renovations are necessary in some areas, and we're actively working on improvements to enhance our guests' comfort.We take your comments about the bathroom issue seriously and will ensure that our maintenance team addresses it. The presence of ants can sometimes be challenging, but we do our best to manage this issue. We encourage our guests to keep food items securely stored.It's wonderful to know that you found our food in the restaurant to be great for lunch and dinner. We appreciate your feedback regarding breakfast, and we will take this into consideration to improve the morning dining experience.We apologize for any issues you experienced at the pool bar and with some staff members. Rest assured that we will address these concerns with our team to provide better service in the future.We're glad to hear that you enjoyed our entertainment crew and the pools, and we hope you made some enjoyable memories during your stay.Once again, thank you for taking the time to share your thoughts. We will strive to make necessary improvements to ensure a better experience for our guests.

10/10 Excellent

GD

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Stavros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Andreas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt underbart
Vi hade en underbar lång weekend där, personalen var trevlig och hjälpsam. Restaurangen var snabba på att fylla på buffén när det tog slut, samt att all mat smakade väldigt bra, fräscha grönsaker och flera olika tillbehör samt efterrätter. Poolområdet samt snacksbar och poolbar var välskötta, samt gott om solstolar och parasoll för de som ville använda det. Våra 5-åring älskade Aqualand Resort och vattenpark, allt var inom behagligt gångavstånd för en 5-åring samt väldigt gjäkpsamma badvakter/personal inne på vattenlandet.
Stayed 4 nights in Sep 2023
Response from Warm regards, Aqualand Resort Hotel Mgnt Team on 25 Oct 2023
Dear Andreas,Thank you for taking the time to share your wonderful experience at Aqualand Resort. We're thrilled to hear that you had a fantastic long weekend and that you found our staff to be nice and helpful.We greatly appreciate your kind words about our restaurant, especially the prompt refilling of the buffet and the delicious food. It's a pleasure to know that you enjoyed the fresh vegetables, various accompaniments, and desserts.Our team takes great pride in maintaining the pool area, snack bar, and pool bar, ensuring that our guests have a pleasant and comfortable environment. We're pleased to hear that you found an abundance of sunbeds and umbrellas.We are delighted that your 5-year-old had a fantastic time and loved the Aqualand Resort and water park. We understand how important it is for families to have an enjoyable experience, and it's wonderful to know that everything was within comfortable walking distance for your little one. Our lifeguards and staff in the water park are dedicated to providing a safe and enjoyable environment for all our guests.Thank you once again for choosing Aqualand Resort. Your feedback is truly appreciated, and we hope to welcome you back for more memorable moments in the future.

6/10 Okay

Ewelina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

THOMAS

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2023

6/10 Okay

Christin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
- 2 von 4 Bars geschlossen. - Wave Taverne geschlossen. - Mini Club geschlossen und selbst wenn er offen gewesen wäre, nur von 10:30-12:30 und von 15:00-17:00. - Über die o. g. Ärgernisse hätte der Veranstalter und Expedia informieren müssen. - Die All inklusive Getränke sind billig. Kein Saft, nur Sirupgetränke. Limo okay, Bier auch. Auch bei Wein und Wasser kann man bichts falsch machen. Die Cocktails sind keine Cocktails mit Saft sindern bunte Sirupgetränke mit einem Schnaps drin. Nicht mein Fall. - Das Essen war gut bis durchschnittlich, kein Vergleich zu einer Taverne aber man hat immer etwas gefunden. Es ist halt für die überwiegend britischen Gäste ausgerichtet. Das heißt viel fast food, wenig traditionelle Küche. - Am letzten Tag war der Kinderpool gesperrt und auch am Abreisetag habe ich uhn nicht geöffnet gesehen. Grund waren die Wasserqualität, zu viele E-Coli-Bakterien. Ich frage mich, wenn die Filteranlage normal funktionieren würde, wie es dann sein kann. Vir Saisonbeginn sollte die Technik doch gewartet sein.
Stayed 4 nights in Jul 2023
Response from Warm regards, Aqualand Resort Hotel Mgnt Team on 25 Oct 2023
Dear Christin,We appreciate you sharing your experience with us. We apologize for any inconveniences you encountered during your stay, and we'd like to address your concerns:We understand your disappointment regarding the closure of some bars, the Wave Tavern, and the Mini Club. We apologize for any lack of communication on our part and will strive to ensure better information is provided to our guests in the future.Regarding the all-inclusive drinks, we're sorry that they didn't meet your expectations. We take your comments into consideration and will assess how we can improve our drink offerings, including considering adding more juice options.In terms of the food, we appreciate your feedback. We do our best to provide a variety of options to cater to our diverse guest preferences. We understand that our cuisine may have a British influence, as we aim to meet the expectations of our predominantly British guests. We also appreciate your understanding and patience with the children's pool closure. The safety of our guests is a top priority, and we address any water quality concerns promptly. We'll make sure to enhance our technology servicing procedures.We take all feedback seriously and use it as a valuable tool for improvement. We hope that you still managed to have enjoyable moments during your stay and would consider visiting us again.

4/10 Poor

Frode

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Good water park, not so good hotel
The resort is located next to, and includes access to, the water park. We stayed there for one night only and had a lot of fun in the park, but also felt that 1 day in the park was enough. The hotel itself was a disappointment. It's an all inclusive resort, with food buffets and drinks included. Unfortunately everything is of very low quality. Warm beer, overcooked vegetables, dry meat, all in a noisy environment. The bedroom was ok size since we were only staying for one night, but the combo bed was terrible and wasn't even flat. In addition the hotel messed up which room they gave us, so another family got keys to the same room. If you want to visit the water park, I would recommend finding another hotel in Corfu, visit the park during day, and find a nice cosy restaurant in the evening.
Stayed 1 night in Jul 2022

10/10 Excellent

Trond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell, fina pooler och underbart för barnen med gratis inträde till AquaLand! Bra lokalisation för att ta sig till Corfu town, stränder och norra delen av ön.
Stayed 2 nights in Jun 2022
Response from Kind Regards, Aqualand Team on 23 Jun 2022
Dear Mr. Trond, Thank you for staying at Aqualand Resort Hotel and sharing your experience. It pleases us greatly to learn that our facilities, as well as the location, contributed to making your stay in our hotel enjoyable and memorable. Thank you once again for your lovely comment and look forward to many opportunities of welcoming you again to our hotel in the future.