Property grounds

Reviews of Domes of Elounda, Autograph Collection

5 out of 5
Domes of Elounda, Autograph Collection
Tsifliki, Elounda, Agios Nikolaos, Crete Island

Reviews

9.2

Wonderful

Rating 10 - Excellent. 91 out of 134 reviews" "
Rating 8 - Good. 35 out of 134 reviews" "
Rating 6 - Okay. 4 out of 134 reviews" "
Rating 4 - Poor. 4 out of 134 reviews" "
Rating 2 - Terrible. 0 out of 134 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sam

Stayed 7 nights in Oct 2023

8/10 Good

Alexandra

Stayed 5 nights in Oct 2023

10/10 Excellent

ANNA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stunning location & lovely staff who very kindly moved us to a large villa. Our luggage took 4 days to arrive courtesy of Lufthansa and the hotel staff were super helpful in supporting us. Thank you & we will definitely return Kind regards!
Stayed 6 nights in Oct 2023
Response from Guest Services Team, Domes of Elounda on 22 Oct 2023
Dear Anna, On behalf of the entire hotel team, we want to thank you for sharing your review, following your recent stay at the Domes of Elounda, Autograph Collection.It is always encouraging to hear positive feedback! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. All the kind words about our staff are much appreciated, and it gives us great pleasure to know that that every action taken from the entire hotel team, to provide you the highest quality of service, did meet your expectations.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We look forward to your next visit.Sincerely,Guest Services Team

10/10 Excellent

Eveline

Stayed 4 nights in Oct 2023
Response from Guest Services Team, Domes of Elounda on 12 Oct 2023
Dear Eveline,On behalf of the entire hotel team, we want to thank you for sharing your review, following your recent stay at the Domes of Elounda, Autograph Collection.It is always encouraging to hear positive feedback! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. All the kind words about our staff are much appreciated, and it gives us great pleasure to know that that every action taken from the entire hotel team, to provide you the highest quality of service, did meet your expectations.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We look forward to your next visit.Warmest Regards, Guest Relations Manager

10/10 Excellent

Elinor

Stayed 7 nights in Sep 2023

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible hotel! A real treat with the most stunning views across the water to Spinalonga. The private beach is beautiful and the whole property is just fantastic, as are the staff who could not do any more to help or make your stay perfect. The breakfast is also one of the best we’ve had! The village of Plaka isn’t a long walk and has nice restaurants whilst Elounda is 10min in a taxi. The onsite restaurants are fantastic, especially Topos 1910. Our apartment was also perfect and the interior design of the hotel is beautiful. Thank you for a wonderful stay!
Response from Guest Services Team, Domes of Elounda on 20 Sept 2023
Dear Elena,We are truly delighted to hear that you had such an incredible experience during your stay at our resort!We're thrilled you found our private beach beautiful and our views stunning. It's fantastic to hear that you were impressed with our property and that our staff went above and beyond to make your stay perfect. We take pride in providing exceptional service, and your appreciation means the world to us.We're equally thrilled that you enjoyed our breakfast offerings, and your kind words about our onsite restaurants are truly appreciated. Thank you, once again, for choosing to stay with us and for taking the time to share your feedback. We look forward to the opportunity to welcome you back in the future and provide you with another wonderful stay.Warmest regards,Guest Services Team

10/10 Excellent

Arina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An all round pleasant experience. Would come back.
Stayed 6 nights in Jul 2023
Response from Guest Services Team, Domes of Elounda on 6 Aug 2023
Dear Arina,Thank you for choosing Domes of Elounda, Autograph Collection! We appreciate you taking the time to post a review about your experience with us.It is particularly warming to receive an evaluation like yours and to know that our efforts to provide a superior service and hospitality are being recognized.We appreciate all the kind words and please rest assured your review has already been shared with our team members.We look forward to having the pleasure of welcoming you back to the resort soon.Warmest Regards, Guest Services Team

10/10 Excellent

David

Stayed 4 nights in Jul 2023
Response from Guest Services Team, Domes of Elounda on 6 Aug 2023
Dear David,Thank you for choosing Domes of Elounda, Autograph Collection! We appreciate you taking the time to post a review about your experience with us.It is particularly warming to receive an evaluation like yours and to know that our efforts to provide a superior service and hospitality are being recognized.We look forward to having the pleasure of welcoming you back to the resort soon.Warmest Regards, Guest Services Team

8/10 Good

Flavio, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Guest Services Team, Domes of Elounda on 6 Aug 2023
Dear Flavio, Thank you for taking the time to rate your recent experience with us at Domes of Elounda, Autograph Collection. We appreciate your feedback and rating. If you have any additional comments or suggestions you'd like to share, please feel free to let us know. Your input is important to us as we continuously strive to enhance our services.Kindest regards, Guest Services Team

10/10 Excellent

Rinat

Stayed 3 nights in Jun 2023
Response from Guest Services Team on 7 Jul 2023
Dear Rinat ,On behalf of the entire hotel team, we want to thank you for sharing your review, following your recent stay at the Domes of Elounda, Autograph Collection.It is always encouraging to hear positive feedback! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.All the kind words about our staff are much appreciated, and it gives us great pleasure to know that that every action taken from the entire hotel team, to provide you the highest quality of service, did meet your expectations.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences.Once again, we appreciate you taking the time to share your feedback. We look forward to your next visit.Sincerely,Guest Services Team

10/10 Excellent

Stephen

Stayed 3 nights in Jun 2023
Response from Guest Services Team on 28 Jun 2023
Dear Stephen ,Thank you for sharing your positive comments following your recent visit at Domes of Elounda, Autograph Collection.We are delighted that you enjoyed your stay with us, and it also gives us great pleasure to know that the service provided to you, met your expectations. It is particularly warming to receive an evaluation like yours and to know that our efforts to provide a superior hospitality are being recognized.We look forward to having the pleasure of welcoming you back to the resort soon.Kindest Regards, Guest Services Team

10/10 Excellent

Robert

Stayed 7 nights in Jun 2023
Response from Guest Services Team on 28 Jun 2023
Dear Robert ,Thank you for sharing your positive comments following your recent visit at Domes of Elounda, Autograph Collection.We are delighted that you enjoyed your stay with us, and it also gives us great pleasure to know that the service provided to you, met your expectations. It is particularly warming to receive an evaluation like yours and to know that our efforts to provide a superior hospitality are being recognized.We look forward to having the pleasure of welcoming you back to the resort soon.Kindest Regards, Guest Services Team

10/10 Excellent

Elias

Stayed 3 nights in May 2023
Response from Guest Services Team, Domes of Elounda on 23 May 2023
Dear Elias ,On behalf of the entire hotel team, we want to thank you for sharing your review, following your recent stay at the Domes of Elounda Autograph Collection.It is always encouraging to hear positive feedback! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. All the kind words are much appreciated, and it gives us great pleasure to know that that every action taken from the entire hotel team, to provide you the highest quality of service, did meet your expectations.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We look forward to your next visit.Sincerely,Guest Services Team

10/10 Excellent

Avraham

Stayed 2 nights in May 2023
Response from Guest Services Team on 20 May 2023
Dear Avraham ,Thank you for choosing to stay at Domes of Elounda Autograph Collection and for taking the time to share your fantastic review! We are delighted to hear that your experience with us was deserving of a perfect ten.Our team works tirelessly to ensure that every aspect of your stay is exceptional, and we're thrilled to learn that we succeeded in making your visit a memorable one. It brings us immense joy to know that we met and exceeded your expectations.Once again, we would like to express our sincere appreciation for choosing Domes of Elounda Autograph Collection. It was a pleasure having you as our guest, and we would be honored to welcome you back for another unforgettable experience whenever your travels bring you to the area.Warmest Regards ,Guest Services Team

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Guest Services Team, Domes of Elounda on 24 Apr 2023
Dear Alan,Thank you so much for taking the time to leave a review of your recent stay to Domes Of Elounda Autograph Collection.We are delighted to hear that you had a wonderful experience and that our staff provided excellent service during your stay.Kindest Regards Guest Services Team

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the property are very modern and sleek. We loved it. The staff was excellent and helpful.
Stayed 7 nights in Apr 2023
Response from Guest Services Team, Domes of Elounda on 24 Apr 2023
Thank you for taking the time to share your review of your recent stay with us. We truly appreciate your feedback and are delighted to hear that you had a wonderful experience during your time here.We are thrilled that you chose to stay with us, and we hope to have the pleasure of welcoming you back in the near future. Thank you again for your kind words and for choosing to stay to Domes Of Elounda Autograph Collection.Kindest RegardsGuest Services Team

10/10 Excellent

Rebecca Olivia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, staff great. Could do with some more veggie options on menu for evening meals, resort on a hill so be prepared to walk or get golf buggy’s, which were great fun!
Stayed 7 nights in Apr 2023
Response from Guest Services Team, Domes of Elounda on 24 Apr 2023
Dear Mrs. Rebecca Olivia ,Thank you for choosing to stay to Domes of Elounda Autograph Collection!We appreciate you taking the time to post about your experience with us.It is so nice to read such lovely feedback, and it gives us great pleasure to know that every action taken, to provide you the highest quality of service, did meet your expectations.Once again thank you for choosing to stay to our resort we are looking forward to welcoming you back soon.Kindest Regards,Guest Services Team

8/10 Good

paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time with very friendly staff
Stayed 6 nights in Oct 2022
Response from Domes of Elounda Guest Services Team on 27 Oct 2022
Dear Paul,Thank you for your time to share your feedback following your stay with us!We appreciate your kind words and hope to welcoming you back in the future.Kindest Regards,Guest Services Team

10/10 Excellent

Anton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a half board midweek couple retreat, we were very pleased. Walking around the complex is not easy due to a steep climb but you can call for a ride. The spa and main pools are great and have lockers and excellent showers. The beach has amazing trees for shade instead of umbrellas. Paddle boat was fun. Our room pool was very big and fun. The dinner buffet was superb, breakfast buffet was very good, and other dining options were also pleasing (you get some credit in them if you order half board). The core had a good DJ but no takers as the crowd is mostly older couples, also be prepared to walk after dinner as the queues for the rides were long. The room design was nice but there were a lot of missed opportunities. Sea view is mostly an overstatement but it's still pleasing (the Blue Palace next door has true sea views). Marriott app for self check in or door unlock didn't work (it did in the blue palace), the room phone was not working and some restaurants had an issue with amex but these are minor issues and overall this is a solid 5*.
Stayed 3 nights in Sep 2022
Response from Guest Services Team, Domes of Elounda on 19 Sept 2022
Dear Anton, Thank you for taking the time to share your review further to your recent stay at Domes of Elounda, Autograph Collection.It is so nice to read such lovely feedback and we are delighted that you and your family enjoyed so much the beautiful location of our Resort, the facilities, the attentiveness of our professional team and the comfortable rooms.We appreciate all your comments, since only constructive feedback from our guests, such as yourself, can give us the chance to improve our standards and services.Warmest Regards,Guest Services Team

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to beach and water sports.
Stayed 2 nights in Sep 2022
Response from Guest Services Team, Domes of Elounda on 19 Sept 2022
Dear Peter,Thank you very much for posting your feedback following your recent stay at Domes of Elounda, Autograph Collection.We truly appreciate your comments and we are delighted to hear that you had a lovely stay with us.Once again thank you for your review. We are looking forward to welcoming you back soon.Kindest regards,Guest Services Team

10/10 Excellent

Michelle

Travelled with family
Liked: Property conditions & facilities
Visiting from America
We stayed at Domes of Elounda for 4 nights/5 days. We used the family pool, kids club and had dinner at all of their restaurants. The service was excellent. Every staff member we came into contact with was professional, pleasant and consistent. It was the perfect all inclusive resort and we only left to do a little shopping. I highly recommend this resort.
Stayed 4 nights in Sep 2022
Response from Domes of Elounda Guest Services Team on 27 Oct 2022
Dear Michelle,Thank you for your feedback further to your visit at Domes of Elounda! It is such a pleasure to see that all the provided services met your requirements. We hope to have the pleasure of welcoming you back!Kindest Regards,Guest Services Team

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely relaxing resort
My family and I loved our stay. The kids had a great time. Staff were amazing and so welcoming. Pool is lovely but it would have been nice for the resort to have a more kid friendly pool area. With a plot so big something a little more exciting and engaging for the kids would be wonderful. In any case we had a wonderful time and made some wonderful memories
Stayed 6 nights in Apr 2022
Response from Domes of Elounda Guest Services Team on 10 May 2022
Dear Sir or Madam, Thank you for choosing to stay at the Domes of Elounda, Autograph Collection and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Your feedback will be shared with the appropriate hotel teams to ensure the necessary guidelines are in place and actions are taken to prevent similar issues from occurring in the future. Once again, thank you for taking the time to share your feedback. Kindest Regards, Guest Services

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Amazing hotel with great views and facilities. The staff members are very helpful and friendly as well.
Outdoor gym and view from the too of the resort
Private Beach
Lovely kittie : )
View of the buffet restaurant
Stayed 5 nights in May 2022
Response from Domes of Elounda Guest Services Team on 10 May 2022
Dear Sir or Madam, Thank you very much for sharing your review on Expedia regarding your stay with us! We appreciate all your kind words and please rest assured that your feedback has been addressed to all the team members! We look forward to welcoming you back in future! Kindest Regards, Guest Services Team

10/10 Excellent

Lauren

Stayed 7 nights in Apr 2022
Response from Domes of Elounda Guest Services Team on 24 May 2022
Dear Mrs Lauren, Thank you very much for your grading! We hope to welcoming you back in future!

10/10 Excellent

Liad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel - superb service
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top of my list for Crete
Great family hotel with superior rooms / private pools and top service
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is polite and very helpful, the property has a certain charm and it’s beach is quite cozy. Breakfast however is not up to par with the standing of such a hotel so this was a bit of a disappointment. The food offering needs to be upped by a notch, perhaps the long closure due to Covid had something to do with this
Stayed 4 nights in May 2021

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Stay at Domes of Elounda
We thoroughly enjoyed our 5 day stay at Domes of Elounda, the room was wonderful and had great views. The food was excellent at all the different restaurants we tried and the service was on point. Highly recommend a stay here. The area around Elounda is also great with some lovely beaches and restaurants to sample
Stayed 4 nights in Jun 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good hotel / average hotel. Incredible staff!
Amazing service and really nice people. The facilities and hotel room condition are not worth what we paid for... Private swimming pools very small and not always overlooking the sea and Spinalonga. The rooms design is not as per the photos, that must be the recently refurbished ones, although it wasn’t bad in general.
Stayed 4 nights in Sep 2020

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, beach is fantastic. Heated pool for kids, restaurants very good. Views are amazing
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Stayed 12 nights in Oct 2019

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful October break
Fabulous hotel and absolutely impeccable customer service. Our children loved the kids club, the beach the pool and the buffet!!! Very child friendly but also space to give adults a break with kids club and babysitting which allowed us to visit the adults only pool and spa, and to have some “date nights”. All came home happy and rested.
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous rooms and views; stellar service
My stay at Domes of Elounda was amazing. The view from my suite was sweeping, the room and amenities were perfect and the service was stellar. The jetted tub in the bathroom was also a nice touch. If I could go back to this property every year, I would.
Stayed 3 nights in Sep 2019

10/10 Excellent

Tiago

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, spacious rooms, amazing view (all the rooms have an open view to the sea). Staffis very kind and efficient. Defenetely recommend.
Stayed 8 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Superb customer service throughout the whole place. The staff could not have been better. The facilities were also great but the staff set it apart
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic place. Beautiful setting and stunning views. The beach area was serene and the pool that belonged to our suite was fantastic - bug enough for a daily swim. Location was great. 10 minute walk to local fishing village Plaka. Lots of lovely authentic local Greek and seafood restaurants and a few lovely little shops. Elounda was the other way (5 mins in a cab). Harbour-side dinner was really special. Lots of nice shops and many restaurants to choose from. Agios Nikolas is a bigger harbour-side town a 20 mins cab drive away. Worth a look one afternoon/evening.
Stayed 7 nights in May 2019

10/10 Excellent

Line

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Some good, some bad
Pros: Good service, well-kept property Cons: Private hot tub broke down twice! Property is designed so units have minimal privacy. Steep and uneven pathways make walking to units difficult (have to wait for buggy if you don't want to walk up to your unit). Hardly any beach and what exists is completely covered with loungers, so little space for kids to play.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional. Helped us with multiple arrangements & answered questions. Location was beautiful & hotel very well maintained.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018
Response from Ioanna Nastou on 7 Nov 2018
Dear guest, I would like to thank you for taking the time to rate Domes of Elounda, Autograph collection after your stay with us. We are looking forward to welcoming you back. Kindest regards, Ioanna Nastou Assistant Hotel Manager

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2018

10/10 Excellent

Mher, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional and caring staff. They go to the limits to make you feel at home. The never say no. It was a joy staying at this place. We will definitely come back to this lovely place!
Stayed 5 nights in Sep 2018
Response from Ioanna on 2 Oct 2018
Dear Guest Mher, Thank you so much for your excellent review after staying at Domes of Elounda, Autograph Collection. It is really rewarding to read about your experience at the resort and that you felt like home. Your kind words will be shared with all the Domes team who are indeed amazing. It will be a great pleasure to welcoming you back for one more enjoyable stay! Warmest regards, Ioanna Nastou Assistant Hotel Manager

10/10 Excellent

DIMITRIOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING, will be returning to Domes
Stayed 3 nights in Aug 2018
Response from Ioanna Nastou on 17 Oct 2018
Dear guest DIMITRIOS, Thank you for reviewing us after your visit at Domes of Elounda. Autograph Collection. We are looking forward to welcoming you again, next year! Warmest regards, Ioanna Nastou Assistant Hotel Manager

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury in an amazing setting
We had just come from Domes Noruz in Chania and found it hard to believe that the service and comfort could be replicated in Elounda. We were delighted to find that it was. The staff were amazing, the hotel was spectacular and our room was outstanding. We received a warm welcome and nothing was too much trouble. Would highly recommend this hotel for a special treat.
Stayed 5 nights in Jun 2018
Response from Joanna on 1 Aug 2018
Dear Patrick, Thank you for sharing a review of your stay at the Domes of Elounda, Autograph collection. We are glad that you had a nice stay with us. Thank you for your kind words about the room and the welcome you received upon arrival. Your comments regarding the staff means a lot to us and we will definitely pass them your comments. Looking forward to welcoming you back soon. Kind regards, Ioanna Nastou Assistant Hotel Manager

10/10 Excellent

Sweta, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, lovely pools, good staff, nice beach
Stayed 4 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Domes of elounda stay with family!
The staff could not be more welcoming throughout the whole stay, making our week there with a 10 month old as easy as possible! The beach is perfect for small children, as is the pool. The food was incredible. Would highly recommend.
Stayed 7 nights in May 2018

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury, fantastic staff, relaxing, peaceful
We stayed for 7days. Check in was personal with a welcome drink, whilst checking in our luggage was taken to our suite. It was lovely that throughout our stay staff remembered our names. The suites are built hills however you could always get the golf buggies around the resort if you are not able to climb. Our suite was lovely with a hot tube outside and a spa both inside (with a shower above). If you are a less mobile I can imagine getting into shower would be challenging. Whilst we booked a garden view suite our view was taken up in a large part by a wall 3-4 metres away, we could make out the sea so not all bad. Towels were changed as often as we requested and there was a turn down service. We were half board. We were able to eat in the buffet or the three other restaurants. We also went to the fish bbq which is a good experience. The food was very good whether breakfast or a dinner. Choice at lunch time if you fancied a snack we found to be limited. Location 10-15min walk to Plaka where you can get a drink, meal, little shopping or boat to Spinalonga. 1.5 miles walk to Elounda is pleasant, with pavement for around 75% of the way. We were told the hotel was full, it did not seem busy, very peaceful Whilst the hotel has a beach it’s not the best(typical for the area) but there are nice loungers, umbrellas and gardens. We really enjoyed our stay, the staff are fantastic, it is one of the nicest “sunny” holiday resorts we have been to.