We stayed for 7days. Check in was personal with a welcome drink, whilst checking
in our luggage was taken to our suite. It was lovely that throughout our stay staff remembered our names. The suites are built hills however you could always get the golf buggies around the resort if you are not able to climb.
Our suite was lovely with a hot tube outside and a spa both inside (with a shower above). If you are a less mobile I can imagine getting into shower would be challenging. Whilst we booked a garden view suite our view was taken up in a large part by a wall 3-4 metres away, we could make out the sea so not all bad. Towels were changed as often as we requested and there was a turn down service.
We were half board. We were able to eat in the buffet or the three other restaurants. We also went to the fish bbq which is a good experience. The food was very good whether breakfast or a dinner. Choice at lunch time if you fancied a snack we found to be limited.
Location 10-15min walk to Plaka where you can get a drink, meal, little shopping or boat to Spinalonga. 1.5 miles walk to Elounda is pleasant, with pavement for around 75% of the way.
We were told the hotel was full, it did not seem busy, very peaceful
Whilst the hotel has a beach it’s not the best(typical for the area) but there are nice loungers, umbrellas and gardens.
We really enjoyed our stay, the staff are fantastic, it is one of the nicest “sunny” holiday resorts we have been to.