Portal Hotel Guide - Greenhouse Trail hotels in Portal, United States of America.

"Everything about my stay was great"

"My room was filthy and smelled of cigarette smoke. The walls and floor boards were dirty. The bedding had stains on them. I complained to staff and she said she was coming up to look at it, she never did. I wouldn’t recommend this place. The air conditioning unit was even dirty!"

"Rooms were filthy; food splatters were on the floors, walls and refrigerator. Bathroom had mold around caulking, and the bottom of the tub was stained with dirty idk what, wood flooring planks had 1/2" gaps between the planks where crud had fallen in the cracks, and the "silver" drawer handles were rusted brown. Was afraid to even sit on the furniture. Complained to the desk and given key to another room to possibly use. It was worse with same filthy walls rusted handles, dirty shower tub, but had dirty dingy carpet instead. Got a refund and left w/o staying. Staff was very friendly tho."

"This house was clean and the beds were comfortable. The main negative was the floor plan and layout of this house. It wasn't really a house, but a business they made into a house. It didn't feel homey and comfortable to us."

"Older facility with oddly placed furniture. TV remote was ridiculously difficult with no streaming option. The room was just average, nothing to make it special or welcoming. The staff was helpful, friendly and a true asset to the hotel."

"Breakfast was minimal. There was no fresh fruit and they ran out of things every morning and didn't replenish them. My mom had to ask for coffee three times. The AC in the room didn't seem to work properly. We had to keep turning it lower to get it to turn on. There were people smoking outside of their rooms eventhough there are signs saying its 100% smoke free hotel. :⁶"

"Amazing staff , room was super clean , pool was relaxing."

"Great property"

"Would stay here again. Perfect for a couple"